Affect, accessibility of material in memory, and behavior: A cognitive loop?

Could the impact of emotional states on learning in children vary with task difficulty?

Emotions are known to influence memory, in particular retention and recall, with positive emotions enhancing performances and negative emotions showing mixed effects. Although the influence of emotions on memory is well-established, their precise impact on the learning process remains a matter of debate and investigation. We implemented two experiments with children aged 6 to 8 years to examine how different emotional states affect training with tasks of varying difficulty. In Experiment 1, children were assessed in a letter recognition task and were assigned to positive, negative, or neutral emotional training conditions. Results showed significant performance improvements across all emotional conditions, indicating that emotional states did not differentially affect this task. In Experiment 2, using a more difficult non-word dictation task, significant improvements were found only in the positive and neutral conditions but not in the negative condition, suggesting that task difficulty modulates the impact of emotional states. These findings highlight the importance of considering both emotional states and task difficulty in educational settings. Positive and neutral emotions may facilitate cognitive processes under challenging conditions, whereas negative emotions might hinder them.

Recruitment Strategies Bias Sampling and Shape Replicability

Replicating psychological research has become a central concern for psychologists. Although attention has been paid to the possibility of heterogeneous populations driving replication success/failure, the heterogeneous recruitment strategies researchers use to draw samples from those populations are often overlooked. Yet recruitment strategies may bias the participants who show up and shape replication results. We examine this idea through several unique paradigms (sampling North American university students, Ntotal = 1,009). First, subtle manipulations of recruitment strategies (i.e., mentioning cash, expedient credit, fun, or a study narrative) were differentially appealing to individuals varying on experiential versus reward-based motivations (Experiment 1). Second, employing different recruitment strategies biased the motivational styles of actual participant show-ups, and sometimes even shaped the success of several replication studies (Experiment 2-3). We conclude that recruitment strategies may sometimes alter the degree of successful replication.

Social Power May Enhance Workplace Initiative: An Experimental Investigation Among Two Samples

Organizational citizenship behavior (OCB) refers to voluntary actions members take to benefit organizational function. However, the benefits of OCB for organizations are sometimes countered by detriments for employees who exhibit them, resulting in threats to organizational members' psychological wellbeing. The present research examined whether social power-the perceived ability to control allocations and outcomes in a social hierarchy-could increase OCB endorsement while buffering against negative personal costs. Indeed, manipulated social power enhanced OCB endorsement. This effect was mediated by increased positive affect and goal seeking among participants assigned to a high-power condition relative to participants assigned to a low-power condition. Further, participants assigned to a high-power (vs. low-power) condition did not report increased occupational burden despite their greater OCB endorsement. Patterns of results were similar among a sample of community members (N = 149; Mage = 37 years) and a sample of university students (N = 129; Mage = 20 years). Organizations might empower members by employing procedural justice principles that facilitate members' meaningful contributions to workplace operations.

Betting on Your Feelings: The Interplay between Emotion and Cognition in Gambling Affective Task

Background: Gambling Disorder (GD) is a bio-psycho-social disorder resulting from the interaction of clinical, cognitive, and affective factors. Impulsivity is a crucial factor in addiction studies, as it is closely linked to cognitive distortions in GD by encompassing impulsive choices, motor responses, decision-making, and cognitive biases. Also, emotions, mood, temperament, and affective state are crucial in developing and maintaining GD. Gambling can be used as a maladaptive coping strategy to avoid or escape problems and distress. Methods: The aim of the present study is to explore differences in personality traits and emotion regulation of people suffering from GD, substance-dependent gamblers (SDGs), and healthy controls (HCs). Additionally, the study proposes a new experimental task: the "Gambling Affective Task" (GAT) to investigate the influence of affective priming on risk-taking behaviors. Results: Our findings indicate that participants placed lower bets following positive priming. Additionally, SDGs wagered significantly higher amounts than HCs, regardless of priming type. In general, participants exhibited longer response times after positive priming trials, compared to negative and neutral priming trials. These findings suggest that experiencing positive emotions can act as a protective factor by delaying and lengthening gambling behaviors. By comparing gamblers with and without substance comorbidity, we can gain insight into the exclusive factors of GD and improve our understanding of this disorder. Conclusions: By elucidating the impact of emotional states on risk-taking, the research also provides new insights into the prevention and treatment of GD.

Emotional Expectancies and Hostile Attributions as Predictors of Adolescents’ Expressions of Emotion with Parents

The present study examined associations between adolescents’ Emotional Expectancies (EE), Hostile Attributions of Intent (HAI), and emotions expressed during interactions with their mother and father. Data were collected from 96 14- to 16-year-olds (27 African Americans, 38 European Americans, and 31 Latinos; a total of 51 girls and 45 boys) and their parents over a period of 2 years. Questionnaires completed by adolescents were used to assess emotional expectancies and hostile attributions of parents’ behavior. In both year one and year two, adolescent emotional expressiveness with parents was observed in a laboratory interaction session. Data revealed that both adolescents’ EE and HAI in reaction to ambiguous situations predicted their expression of positive emotion with their mother and father 1 year later. EE of happiness were positively related and EE of anger were negatively related to the expression of positive emotion with their mother and father. HAI were negatively related to the expression of positive emotion. Only HAI were related to a higher expression of anger with their mother and father. The findings indicate that HAI and EE represent distinct cognitive-emotional processes that contribute to individual differences in adolescents’ expressions of emotion with parents.

The Effect of Sadness on Visual Artistic Creativity in Non-Artists

The study of the relationships between mood and creativity is long-standing. In this study, the effects of mood states on artistic creativity were investigated in ninety non-artist participants. Mood states were induced by instructing participants to listen to self-selected happy, sad, or neutral music for ten minutes. Then, all participants were asked to make two artistic drawings. To check for mood manipulation, the Profile of Mood States (POMS) was administered before and after listening to the self-selected music. After the mood induction, the negative group reported higher scores than the other two groups in the 'depression' subscale and lower scores than the other two groups in the 'vigour' subscale of the POMS; the positive mood group showed more vigour than the negative mood group. Yet, three independent judges assigned higher ratings of creativity and emotionality to the drawings produced by participants in the negative mood group than drawings produced by participants in the other two groups. These results confirmed that specific negative mood states (e.g., sadness) positively affect artistic creativity, probably because participants are more likely to engage in mood-repairing. Limitations and future research directions are presented.

Output order effects in autobiographical memory in old age: further evidence for an emotional organisation

It is generally accepted that autobiographical memories (AMs) are organised in associative networks. While both thematic and temporal similarity have been examined as connections among AMs, in the present study we focused on both the positive and negative emotional intensity of events as a possible link among AMs. To do so, we investigated whether the output order with which AMs elicited by cue words were reported can be accounted for emotional intensity of adjacent AMs. Data come from 94 older adults (M [Formula: see text] 67.14; SD [Formula: see text] 6.17) who reported 30 AMs in response to neutral cue words. Positive and negative emotional intensity of AMs were assessed on two separate scales (happiness and sadness). The output order was modeled based on a dual mixed-effects autoregressive model, where the strength of the autoregressive effect indicates how much the emotional intensity of an AM can be predicted by the emotional intensity of the previously reported AM. Results show that there were significant autoregressive effects for both the happiness and sadness ratings (accounting for 4% of variance). We also observed cross-over effects, such that the happiness rating of an AM was predicted by the sadness rating of the previously reported AM (and vice versa). Moreover, we found individual differences in the strength of the autoregressive effects. For the sadness ratings, these individual differences tended to be related to the participant's mood state, particularly so during the first output positions. Together, these findings demonstrate that there is a substantive effect of emotional intensity on the output order with which AMs are reported-even when elicited by cue words. Based on the premise that the output order of AMs informs about the organisation of autobiographical memory, our results highlight the role of emotional associations among AMs in old age.

Too Tired and in Too Good of a Mood to Worry About Privacy: Explaining the Privacy Paradox Through the Lens of Effort Level in Information Processing

Policy-oriented Abstract

Data privacy is one of the most pressing issues today. The world is thirsty for novel, effective, and efficient policies to strike an appropriate balance between protecting individuals’ privacy and creating economic value from their personal information. Whereas governmental efforts, such as the enaction of General Data Protection Regulation, California Consumer Privacy Act, and other privacy regulations, have been pushing boundaries to strike this balance, the effects of these types of initiatives on individuals’ privacy awareness and behavior are uncertain, likely to be nuanced, and will take time to sort out. In this paper, we explain the privacy paradox, a phenomenon with important implications that apply to policymakers, industry professionals, and individuals. The privacy paradox refers to a mismatch between individuals’ stated privacy concerns and their actual disclosure behaviors. In three behavioral experiments, we show how the paradox is revealed when individuals are cognitively tired especially when they are in a good mood. These findings do not indicate that individuals do not care about privacy because they do when they are not cognitively tired especially when they are in a bad mood. By explaining the privacy paradox, we inform existing and future privacy policies to strike that balance we all strive for.

Baseline emotional state influences on the response to animated short films: A randomized online experiment

Introduction

Considering the relevance of the emotional state, it is necessary to understand how daily stimuli can modulate the emotions. Animated short films are common stimuli, but it is unknown how they can modulate the emotional state. The study aimed to evaluate: how participants' emotional state changed after watching animated short films with positive or negative emotional valence in an online experiment; the relationship between participants' baseline score on an Emotional Intensity Scale and their potential change in the main emotion after watching the films; and the association between the initial main emotion valence and the potential change in this emotion with participants' sociodemographic information.

Methods

A sample of 2,269 participants recruited during COVID-19 pandemic were randomly assigned to either watch a negative or positive animated short film.

Results

The results showed that, after watching a film with negative valence, participants were in a more negative emotional state than at baseline and compared with those who watched the film with positive valence. Also, individuals who had a negative baseline emotion and maintained the same emotion after the film had presented higher baseline emotional state scores (more negative emotion) than those who changed their emotions. In addition, the individuals who kept the baseline emotion had an association with age, marital status, level of education and psychiatric disorders, use of medication, and emotional awareness, while the individuals who changed the baseline emotion had an association with age, gender, and following or not social distancing recommendations.

Conclusion

Baseline emotional state may influence the response to animated short films and sociodemographic characteristics are associated with the initial main emotion valence and its potential change in this emotion.

Mood and judgment in a dyadic stress context

The 1980s and 1990s witnessed a surge of psychological research addressing the role of affect in social judgments. Evaluations of others were shown to be shaped, at least in part, by a person's incidental mood in the moment of social evaluation; while negative moods instigated negative interpersonal evaluations, positive moods instigated positive interpersonal evaluations. Interestingly, these effects only emerged when the reason for the evaluator's mood was not obvious. Over 30 years later, we expand these findings to the dyadic domain. Rather than conceptualize interpersonal evaluations as occurring solely within an individual, we introduce the Dyadic Affect Infusion/Diffusion (DAID) model to suggest that interpersonal evaluations occur as fundamentally dyadic phenomena. Using 6 weeks of daily diary data from 311 couples in which one member approached a stressful event, we show that (a) mood influences relationship evaluations at both the intraindividual (i.e., affect infusion) and interindividual (i.e., affect diffusion) levels, (b) both affect infusion and affect diffusion are turned off by the availability of attributional information, and (c) these effects are better explained by affect infusion/diffusion rather than by several alternative mechanisms. Taken together, the DAID model bolsters the view that individualistic approaches to emotion and social cognition are insufficient and require theory and data at the dyadic and group levels of analysis. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

How Imagination and Memory Shape the Moral Mind

Interdisciplinary research has proposed a multifaceted view of human cognition and morality, establishing that inputs from multiple cognitive and affective processes guide moral decisions. However, extant work on moral cognition has largely overlooked the contributions of episodic representation. The ability to remember or imagine a specific moment in time plays a broadly influential role in cognition and behavior. Yet, existing research has only begun exploring the influence of episodic representation on moral cognition. Here, we evaluate the theoretical connections between episodic representation and moral cognition, review emerging empirical work revealing how episodic representation affects moral decision-making, and conclude by highlighting gaps in the literature and open questions. We argue that a comprehensive model of moral cognition will require including the episodic memory system, further delineating its direct influence on moral thought, and better understanding its interactions with other mental processes to fundamentally shape our sense of right and wrong.

Explaining interpersonal differences in COVID-19 disease prevention behavior based on the health belief model and collective resilience theory: a cross-sectional study from Bolivia

BACKGROUND

Governments have attempted to combat the COVID-19 pandemic by issuing guidelines for disease prevention behavior (e.g., wearing masks, social distancing, etc.) and by enforcing these guidelines. However, while some citizens have complied with these guidelines, others have ignored them or have even participated in large-scale protests. This research aims both to understand the causes of such variation in citizens' adherence to government guidelines on disease prevention behavior and to extend the scientific literature on disease prevention to account for the collective resilience of a society to diseases. Thus, this research draws on the health belief model and collective resilience theory to develop hypotheses about the determinants of a citizen's disease prevention behavior. These hypotheses deal with how citizens' vulnerability, attitudes toward disease prevention, and social orientation are associated with COVID-19 prevention behaviors.

METHODS

From March 24 to April 4, 2020, a cross-sectional online survey was conducted in Bolivia. It included questions on demographic characteristics, chronic health problems, emotional burden, attitudes towards preventive behaviors, trust in public institutions, and culture. Among 5265 participants who clicked on the survey, 1857 at least partially filled it out. After removing data with missing responses to any variable, the final sample consists of 1231 respondents. The collected data were analyzed using hierarchical linear modeling.

RESULTS

Regarding a citizen's vulnerability, chronic health problems have a U-shaped association with disease prevention behavior. Moreover, age, female gender, and worries have positive associations with disease prevention behavior, whereas depression showed a negative association. Regarding attitudes toward disease prevention, trust in public institutions, and attitudes toward social distancing, a government-imposed lockdown and the enforcement of this lockdown showed positive associations with disease prevention behavior. Regarding social orientation, individualism and collectivism both have positive relationships with disease prevention behavior.

CONCLUSIONS

In the COVID-19 pandemic, a citizen's low vulnerability, weak social orientation, and beliefs about low benefits of disease prevention behavior are associated with poor compliance with guidelines on disease prevention behavior. More research on these associations would help generalize these findings to other populations and other public health crises.

The Influence of Investors’ Mood on the Stock Prices: Evidence from Energy Firms in Warsaw Stock Exchange, Poland

The subject of this publication is an analysis of the sentiment of stock exchange investors in terms of making investment decisions in the energy sector of the Polish stock exchange. The investment mood is considered in the context of the possible impact of weather factors on investment decisions. Possible effects are verified in relation to the rates of return and the volume of trading of energy sector entities. The analysis is carried out both in terms of co-integration analyses as well as in econometric terms, in the cross-section of classic OLS models or causality analysis using VAR vector autoregression models. The main purpose of the issues discussed is the problem of indicating (illustrating) the presence or absence of mutual relations between weather factors and the stock market in terms of the methods considered.

Examining the Impact of Television-Program-Induced Emotions on Online Word-of-Mouth Toward Television Advertising

In this paper, we exploit a large-scale TV program, the Super Bowl 2016, to investigate the impact of television program–induced emotions on viewers’ online word-of-mouth (WOM) behavior on Twitter toward the Super Bowl ads aired during the game. The results obtained from a difference-in-differences analysis support our hypotheses on the direct and congruence effects of television program–induced emotions. Findings on the direct effect suggest that television program–induced emotional shocks (e.g., frustration after a fumble or joyness after a touchdown) have a significant effect on the arousal and valence of viewers’ online WOM toward ads subsequently. We additionally find that a match between television program–induced emotional shocks and the emotional content of ads leads to a more significant increase in the arousal and more favorable valence of online WOM responses to ads subsequently. Our findings suggest that advertisers should pay attention to the emotional context of ads in which the ads are placed and the content of ads. It would be more optimal to allocate ads into different programs or different positions in a certain program such that the context of ads and the content of ads are carefully matched or contrasted, especially when ads are likely to stimulate positive feedback from the audience.

The (Null) Effects of Happiness on Affective Polarization, Conspiracy Endorsement, and Deep Fake Recognition: Evidence from Five Survey Experiments in Three Countries

Affective polarization is a key concern in America and other democracies. Although past evidence suggests some ways to minimize it, there are no easily applicable interventions that have been found to work in the increasingly polarized climate. This project examines whether irrelevant factors, or incidental happiness more specifically, have the power to reduce affective polarization (i.e., misattribution of affect or "carryover effect"). On the flip side, happiness can minimize systematic processing, thus enhancing beliefs in conspiracy theories and impeding individual ability to recognize deep fakes. Three preregistered survey experiments in the US, Poland, and the Netherlands (total N = 3611) induced happiness in three distinct ways. Happiness had no effects on affective polarization toward political outgroups and hostility toward various divisive social groups, and also on endorsement of conspiracy theories and beliefs that a deep fake was real. Two additional studies in the US and Poland (total N = 2220), also induced anger and anxiety, confirming that all these incidental emotions had null effects. These findings, which emerged uniformly in three different countries, among different partisan and ideological groups, and for those for whom the inductions were differently effective, underscore the stability of outgroup attitudes in contemporary America and other countries.

SUPPLEMENTARY INFORMATION

The online version contains supplementary material available at 10.1007/s11109-021-09701-1.

Order effects in the recall of autobiographical memories: evidence for an organisation along temporal and emotional features

Investigating the recall process of autobiographical memories (AMs) and, particularly, the order in which AMs are recalled has the potential to shed light on the organisation of autobiographical memory. However, research on order effects in the recall of AMs is relatively rare. Moreover, to date, no study addressed the question of where emotion fits into the organisation. The present study aimed to close this gap by examining whether emotional valence serves as one organising principle. Data come from 117 older adults (M = 74.11; SD = 7.06) who reported up to 39 AMs. The use of a multivariate multilevel model with autoregressive effects allows us to analyse the order effect within one person, as well as how the order effect differs between persons. The results replicated a temporal first-order effect that has been shown in previous studies and moreover, demonstrated a temporal second-order effect. Furthermore, our results indicated an emotional first-order effect that was even stronger than the temporal first-order effect and an emotional second-order effect. In addition, both first-order effects differed reliably between persons. Thus, the present study emphasises the need for considering emotion in current theoretical formulations of autobiographical memory and also of considering individual differences in the order of AMs recalled.

Online and Face-to-Face Social Networks and Dispositional Affectivity. How to Promote Entrepreneurial Intention in Higher Education Environments to Achieve Disruptive Innovations?

Although entrepreneurial intention has been widely studied using cognitive models, we still lack entrepreneurial vocation and, therefore, lack disruptive innovations. Entrepreneurship scholars have some understanding of the reasons underlying this weakness, although there is much room for improvement in our learning concerning how to promote entrepreneurship among university students, especially in the transformed context of digital technologies. This paper focuses on the early stages of start-up, and in particular seeks to evaluate what role social and psychological factors play in the development of entrepreneurial intentions. Drawing on network theory, we consider the impact of social networks on entrepreneurial intention. Specifically, we analyze the influence of two types of social networks: face-to-face and online social networks, with the latter proving especially important in digital transformations. In addition, based on affective congruency theory, we relate affect with entrepreneurial intention. Particularly, we evaluate the influence of positive and negative dispositional affectivity on the formation of entrepreneurial intentions. Finally, since affect and emotions can also be related with social relationships, we analyze whether dispositional affectivities influence entrepreneurial intention through the mediation effect of social networks. Using structural equation modeling, we confirm the impact of both online and face-to-face social networks, as well as positive dispositional affectivity on entrepreneurial intention for 589 higher education students in Spain. However, negative dispositional affectivity is not seen to influence entrepreneurial intention. Furthermore, both face-to-face and online social networks are influenced by positive dispositional affectivity. Moreover, these two types of networks can even partially mediate the relationship between positive dispositional affectivity and entrepreneurial intention. Positive dispositional affectivity can thus influence entrepreneurial intention in two different ways: directly and indirectly through both face-to-face and online social networks. This study provides further insights and adds to the literature on affect, social networks, and entrepreneurial intention. From a broader perspective, we also contribute to the literature on disruptive innovations by explaining how the development of entrepreneurial intentions would have positive consequences for university students vis-à-vis achieving these disruptive innovations.

To Detach or Not to Detach? Two Experimental Studies on the Affective Consequences of Detaching From Work During Non-work Time

Previous correlational studies have shown that both psychological detachment from work and positively thinking about work during non-work time are associated with favorable affective states. In our research we integrate these contradictory findings and add more rigor to detachment research by using an experimental design. In two experimental studies conducted in the laboratory, we manipulated two different kinds of detachment from work (thinking about a hobby; explicit detachment instruction) and three different kinds of thinking about work (thinking negatively, thinking positively, thinking in an unspecific way) by short written instructions. Results show that both detachment strategies lead to a reduction in negative affect (in both studies) and to an increase in positive affect (in one study). The effect of detachment was particularly strong when it was contrasted with thinking negatively about work and when end-of-workday negative affect was high. In some of the comparisons, the affective benefits of positively thinking about work were stronger than those of psychological detachment from work. Taken together, our studies demonstrate that detachment from work as well as positive thinking improves subsequent affect, highlighting the causality underlying the association between psychological detachment from work – as a core recovery experience – and subsequent affective states.

Influence of pre-crisis reputation and COO on diminishing a product-harm crisis

Purpose

This paper aims to report the results of an experiment undertaken to investigate the effect of country of origin (COO) in shielding the company’s image and retaining the trust and supportive behavioural intentions when it faces a crisis and the interactive effect of COO and the company’s pre-crisis reputation in shielding the company’s image.

Design/methodology/approach

A quasi-experimental study was undertaken to test the proposed hypotheses. Specifically, a two (pre-crisis reputation: low versus high) × two (country of origin: Indian versus Non-Indian) between-subjects factorial experimental design is configured and operationalized.

Findings

The results demonstrate that COO of a company fails to protect trust and supportive behaviour on its own, but, in the presence of a high pre-crisis reputation, it shields trust in the company more effectively. However, the interaction of COO and reputation does not induce supportive behaviour for the company during a crisis.

Originality/value

The findings of this research may help organizations to enhance trust/supportive behaviour toward their brand/company using attributes such as COO and pre-crisis reputation of the company.

Rethinking the Principles of Emotion Taxonomy

This article examines whether a functionalist approach to emotion classification is a research program that can feasibly be implemented in an experimental environment. I suggest that this is a promise perhaps impossible to keep. The crux of the argument is that if functional taxonomy is to go the full distance and shape experimental conditions to the new boundaries, then stimuli/experimental manipulations must be selected based on functional principles. But this seems implausible or even impossible. I conclude that emotion taxonomy, and thus the metastructure of emotion theory, is both constrained and determined by human emotional feelings, and suggest that feelings have a special epistemological status in emotion research.

Affect-Aware Adaptive Tutoring Based on Human-Automation Etiquette Strategies

OBJECTIVE

We investigated adapting the interaction style of intelligent tutoring system (ITS) feedback based on human-automation etiquette strategies.

BACKGROUND

Most ITSs adapt the content difficulty level, adapt the feedback timing, or provide extra content when they detect cognitive or affective decrements. Our previous work demonstrated that changing the interaction style via different feedback etiquette strategies has differential effects on students' motivation, confidence, satisfaction, and performance. The best etiquette strategy was also determined by user frustration.

METHOD

Based on these findings, a rule set was developed that systemically selected the proper etiquette strategy to address one of four learning factors (motivation, confidence, satisfaction, and performance) under two different levels of user frustration. We explored whether etiquette strategy selection based on this rule set (systematic) or random changes in etiquette strategy for a given level of frustration affected the four learning factors. Participants solved mathematics problems under different frustration conditions with feedback that adapted dynamic changes in etiquette strategies either systematically or randomly.

RESULTS

The results demonstrated that feedback with etiquette strategies chosen systematically via the rule set could selectively target and improve motivation, confidence, satisfaction, and performance more than changing etiquette strategies randomly. The systematic adaptation was effective no matter the level of frustration for the participant.

CONCLUSION

If computer tutors can vary the interaction style to effectively mitigate negative emotions, then ITS designers would have one more mechanism in which to design affect-aware adaptations that provide the proper responses in situations where human emotions affect the ability to learn.

Induced boredom suppresses the recall of positively valenced information: A preliminary study

The mood-congruence memory (MCM) effect in the case of depressed mood is typically evidenced by enhanced recall of negatively valenced information and/or a corresponding reduction in the recall of positive information. However, the impact of the related affect of boredom on memory has been overlooked. A sample of undergraduate and graduate students (n = 28) were asked to either read an interesting story (Low Boredom condition) or complete a tedious vowel-counting task (High Boredom condition) after studying a list of neutral, negative, and positive words. Following the experimental manipulation, the participants were asked to recall as many words from the list as they could remember. The participants in the low boredom (LB) group reported (i.e., recalled words + misremembered words) significantly more positive words than participants in the high boredom (HB) condition. However, no differences were found between groups in terms of the total number words reported, total number of positive, neutral or negative words recalled, or the overall accuracy of recall. Boredom appears to inhibit the reporting and recall of positively valenced information, but seems to have less influence on the recall and reporting of emotionally negative information than what is typically reported in studies with depressed mood. This finding is consistent with a conception of boredom as an affect state that is more closely tied to the perceived depletion of potential positive reinforcement (e.g., novelty, enjoyment, meaningfulness) than the depletion of negative reinforcement (e.g., escape from suffering, loss, failure). Larger implications of the findings are discussed.

Emotional Dynamics in Conflict and Negotiation: Individual, Dyadic, and Group Processes

Conflict is an emotional enterprise. We provide an integrative synthesis of theory and research on emotional dynamics in conflict and negotiation at three levels of analysis: the individual, the dyad, and the group. At the individual level, experienced moods and emotions shape negotiators' cognition and behavior. At the dyadic level, emotional expressions influence counterparts' cognitive, affective, and behavioral responses. At the group level, patterns of emotional experience and/or expression can instigate cooperation, coordination, and conformity, or competition, conflict, and deviance. Intrapersonal (individual-level) effects of diffuse moods can be explained by affect priming and affect-as-information models, whereas effects of discrete emotions are better explained by the appraisal-tendency framework. Interpersonal (dyadic- and group-level) effects of emotions are mediated by affective (e.g., emotional contagion) and inferential (e.g., reverse appraisal) responses, whose relative predictive power can be understood through the lens of emotions as social information (EASI) theory. We offer a critical assessment of the current literature, discuss practical implications for negotiation and conflict management, and sketch an agenda for future research.

Social and Contextual Constraints on Embodied Perception

A number of papers have challenged research on physiological and psychological influences on perception by claiming to show that such findings can be explained by nonperceptual factors such as demand characteristics. Relatedly, calls for separating perception from judgment have been issued. However, such efforts fail to consider key processes known to shape judgment processes: people's inability to report accurately on their judgments, conversational dynamics of experimental research contexts, and misattribution and discounting processes. Indeed, the fact that initially observed effects of embodied influences disappear is predicted by an extensive amount of literature on judgments studied within social psychology. Thus, findings from such studies suggest that the initially presumed underlying processes are at work-namely, functional considerations that are informative in the context of preparing the body for action. In this article, I provide suggestions on how to conduct research on perception within the social constraints of experimental contexts.

Changes in Cognition and Decision Making Capacity Following Brain Tumour Resection: Illustrated with Two Cases

Changes in cognition, behaviour and emotion frequently occur in patients with primary and secondary brain tumours. This impacts the ability to make considered decisions, especially following surgical resection, which is often overlooked in the management of patients. Moreover, the impact of cognitive deficits on decision making ability affects activities of daily living and functional independence. The assessment process to ascertain decision making capacity remains a matter of debate. One avenue for evaluating a patient’s ability to make informed decisions in the context of brain tumour resection is neuropsychological assessment. This involves the assessment of a wide range of cognitive abilities on standard measurement tools, providing a robust approach to ascertaining capacity. Evidence has shown that a comprehensive and tailored neuropsychological assessment has greater sensitivity than brief cognitive screening tools to detect subtle and/or specific cognitive deficits in brain tumours. It is the precise nature and severity of any cognitive deficits that determines any implications for decision making capacity. This paper focuses on cognitive deficits and decision making capacity following surgical resection of both benign and malignant, and primary and secondary brain tumours in adult patients, and the implications for patients’ ability to consent to future medical treatment and make decisions related to everyday activities.

Congruent bodily arousal promotes the constructive recognition of emotional words

Considerable research has shown that bodily states shape affect and cognition. Here, we examined whether transient states of bodily arousal influence the categorization speed of high arousal, low arousal, and neutral words. Participants realized two blocks of a constructive recognition task, once after a cycling session (increased arousal), and once after a relaxation session (reduced arousal). Results revealed overall faster response times for high arousal compared to low arousal words, and for positive compared to negative words. Importantly, low arousal words were categorized significantly faster after the relaxation than after the cycling, suggesting that a decrease in bodily arousal promotes the recognition of stimuli matching one's current arousal state. These findings highlight the importance of the arousal dimension in emotional processing, and suggest the presence of arousal-congruency effects.

Influence of Incidental Discrete Emotions on Health Risk Perception and Persuasion

This research examines the effects of two incidental discrete emotions-fear and anger-on health risk perception (i.e., perceived susceptibility to a health problem) and persuasion. In two experiments, fear and anger were induced before participants were exposed to a public service announcement that advocated sun protection behaviors to prevent skin cancer (Experiment 1) or flossing to prevent gum diseases (Experiment 2). It was found that fearful participants perceived greater susceptibility to the health risk than angry participants and those who were in a neutral affective state. Angry participants did not differ from those in a neutral affective state in terms of perceived susceptibility. There was mixed evidence that fear exerted an indirect effect on attitude toward the recommended health behavior and intention to perform the health behavior through health risk perception. Theoretical and practical implications of the findings are discussed.

Referential focus moderates depression-linked attentional avoidance of positive information

While there is consensus that depression is associated with a memory bias characterized by reduced retrieval of positive information that is restricted to information that had been self-referentially processed, there is less agreement concerning whether depression is characterized by an attention bias involving reduced attention to positive information. However, unlike memory research, previous attention research has not systematically examined the potential role of referential processing focus. The present study tested the hypothesis that evidence of depression-linked attentional avoidance of positive information would be more readily obtained following the self-referential processing of such information. We assessed attentional responding to positive information (and also to negative information) using a dot-probe procedure, after this information had been processed either in a self-referential or other-referential manner. The findings lend support to the hypothesis under scrutiny. Participants scoring high in depression score exhibited reduced attention to positive information compared to those scoring low in depression score, but only when this information had been processed in a self-referential manner. These findings may shed light on the mechanisms that underpin attentional selectivity in depression, while potentially also helping to account for inconsistencies in previous literature.

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First systematic investigation of the role of referential processing focus in moderating depression-linked attentional bias.

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Reduced attention to self-referential positive information was exhibited by high relative to low depression individuals.

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No evidence of a depression-linked reduction in attention to other-referential positive information was found.

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Findings shed light on the mechanisms that underpin attentional selectivity in depression.

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Findings also help to account for inconsistencies in previous literature.

The influence of service employees’ nonverbal communication on customer-employee rapport in the service encounter

Purpose

Rapport between service employees and customers has been suggested to be an important determinant of customer relationship management, yet existing marketing literature still lacks a sufficient understanding of how service employees’ nonverbal communication affects customer-employee rapport development in service encounters. The purpose of this paper is to fill this research gap by proposing and testing a model that explores how service employees’ nonverbal communication (employee affective delivery and behavioral mimicry) influences customer positive emotions and customer-employee rapport. The mediating role of customer positive emotions and the moderating role of store atmosphere in the process of customer-employee rapport development were also assessed.

Design/methodology/approach

Using an observational methodology in conjunction with a customer survey, multi-source survey data collected from 303 customer-employee pairs in the apparel retailing industry was examined through structural equation modeling and regression analysis.

Findings

Results showed that employee nonverbal communication positively influenced customer positive emotions and customer-employee rapport. The partial mediating role of customer positive emotions and the moderating role of store atmosphere in the process of rapport development were also confirmed.

Practical implications

Service firms should train and motivate employees to use nonverbal communication to develop and strengthen customer-employee rapport. The importance of customer positive emotions in the service process should be addressed in the customer-employee rapport development process. Moreover, service managers should also allocate firm resources to create a well-designed store atmosphere for target customers.

Originality/value

This research represents one of the earliest studies to explore and empirically test the influence of employee nonverbal communication on customer-employee rapport development in service encounters. The partial mediating role of customer positive emotions and the moderating role of store atmosphere on the relationship between employee nonverbal communication and customer-employee rapport were also proposed and confirmed.

A Personalized Theory of Theory Construction

This article describes my personal approach to theory construction. I liken the construction of a theory to the solution of a mathematical puzzle in which the answer is not in the back of the book. I touch on (a) the development of a theoretical perspective, (b) the identification of a specific problem, and (c) the development of a theory to address the problem. The article concludes with the view that in the last analysis, any approach is likely to be fruitful so long as one persists in its use and does not shift gears whenever the going gets tough.

A role for affect in the link between episodic simulation and prosociality

Prospection and prosociality are hallmarks of our species. Little is known, however, about how our ability to imagine or simulate specific future events contributes to our capacity for prosociality. Here, we investigated this relationship, revealing how the affective response that arises from a simulated prosocial event motivates a willingness to help a person in need. Across two experiments, people reported being more willing to help in specific situations after simulating future helping events that elicited positive (versus negative or neutral) affect. Positive affect increased engagement of theory of mind for the person in need, which in turn informed prosocial responses. Moreover, the subjective experience of scene imagery and theory of mind systematically couple together depending on the affective valence of future simulations, providing new insight into how affective valence guides a prosocial function of episodic simulation.

Adolescents' Contributing toward Others

The current study explored the interrelations between involvement in community service activities, level of expressed transpersonal commitment, and intensity of remembered positive experiences among adolescents. The Life Aspiration Questionnaire, Positive Experiences Questionnaire, and Extracurricular Activity Questionnaire were administered to 134 llth-and 12th-grade students involved in community service activities and to 126 of the adolescents' peers who were not participating in such activities. Involved adolescents were found to express higher levels of transpersonal commitment and a higher intensity of positive experiences. The two variables were found to be positively related for both involved and noninvolved adolescent groups. The results substantiated the contention that the ability to experience happiness and meaning in life was greater among those who were willing to give of themselves to others. The findings also constituted validation of the Life Aspiration Questionnaire, demonstrating the connection between word and deed in the transpersonal commitment of adolescents.