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Simiola V, Miller-Matero LR, Erickson C, Nie S, Kazan R, Gootee J, Simon GE. Patient perspectives for improving treatment initiation for new episodes of depression in historically minoritized racial and ethnic groups. Gen Hosp Psychiatry 2024; 89:69-74. [PMID: 38815506 DOI: 10.1016/j.genhosppsych.2024.05.011] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 02/20/2024] [Revised: 05/15/2024] [Accepted: 05/20/2024] [Indexed: 06/01/2024]
Abstract
OBJECTIVE Depression is one of the costliest and most prevalent health conditions in the U.S. with 21 million adults having experienced at least one major depressive episode. Despite the availability of evidence-based treatments for depression, a large proportion of people with new diagnoses fail to initiate formal mental health treatment. Although individuals across all racial and ethnic groups fail to initiate treatment for depression, historically minoritized racial/ethnic groups are at even greater risk. METHOD Thirty-four participants representing historically underserved racial and ethnic populations from two large health care systems in the U.S. participated in qualitative interviews or focus group to identify factors that impede and facilitate depression treatment initiation in primary care settings. RESULTS Participants identified individual and systemic barriers and facilitators of treatment initiation for depression and suggested several ideas for increasing treatment engagement (i.e., increased communication and education from providers, community events, information on social media). CONCLUSION Novel interventions are needed to improve treatment initiation following initial diagnosis of depression in primary care settings. Findings from this study offer suggestions for improving treatment initiation in traditionally underserved communities.
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Affiliation(s)
- Vanessa Simiola
- Kaiser Permanente, Center for Integrated Health Care Research, Honolulu, HI, United States of America.
| | - Lisa R Miller-Matero
- Henry Ford Health, Center for Health Policy & Health Services Research, Detroit, MI, United States of America; Henry Ford Health, Behavioral Health, Detroit, MI, United States of America
| | - Catherine Erickson
- Kaiser Permanente, Center for Integrated Health Care Research, Honolulu, HI, United States of America
| | - Sixiang Nie
- Kaiser Permanente, Center for Integrated Health Care Research, Honolulu, HI, United States of America
| | - Rowyda Kazan
- Henry Ford Health, Center for Health Policy & Health Services Research, Detroit, MI, United States of America
| | - Jordan Gootee
- Henry Ford Health, Center for Health Policy & Health Services Research, Detroit, MI, United States of America
| | - Gregory E Simon
- Kaiser Permanente Washington Health Research Institute, Seattle, WA, United States of America
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2
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Acceptability of Health Information Exchange and Patient Portal Use in Depression Care Among Underrepresented Patients. J Gen Intern Med 2022; 37:3947-3955. [PMID: 35132548 PMCID: PMC8821856 DOI: 10.1007/s11606-022-07427-2] [Citation(s) in RCA: 9] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 10/05/2021] [Accepted: 01/19/2022] [Indexed: 11/24/2022]
Abstract
BACKGROUND Depression is often untreated or undertreated, particularly among underrepresented groups, such as racial and ethnic minorities, and individuals of lower socioeconomic status. Electronic health information exchange (HIE) is a recommended practice to improve care coordination and encourage patient engagement in services, but it remains underutilized in depression care. Understanding factors affecting acceptance and adoption of this technology among underrepresented patient populations is needed to increase dissemination of HIE within mental health treatment. OBJECTIVE The present study aims to identify patient barriers and facilitators towards the acceptance of HIE within the context of depression treatment and to examine how HIE impacts depression-related care coordination and patient activation. DESIGN Semi-structured qualitative interviews were conducted with 27 patients. PARTICIPANTS Respondents were English-speaking adults (> 18) receiving depression treatment within a large, safety-net primary care clinic. APPROACH A grounded theory approach was used to code and analyze data for emergent themes. Thematic analysis was guided by the Unified Theory of Acceptance and Use of Technology, a leading informatics theory used to predict end-user adoption of technology. KEY RESULTS Respondents reported that HIE made depression care more convenient, transparent, and trustworthy. Though respondents desired greater access to their health records, stigma surrounding depression inhibited acceptance of electronic communication and information sharing. Confusing electronic interface also diminished perceived benefits of HIE. CONCLUSION(S) Respondents desire greater transparency in their depression care. While HIE was perceived to improve the overall quality of depression care, stigma associated with mental illness undermined more robust adoption of this technology among underserved populations.
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McGinty EE, Presskreischer R, Breslau J, Brown JD, Domino ME, Druss BG, Horvitz-Lennon M, Murphy KA, Pincus HA, Daumit GL. Improving Physical Health Among People With Serious Mental Illness: The Role of the Specialty Mental Health Sector. Psychiatr Serv 2021; 72:1301-1310. [PMID: 34074150 PMCID: PMC8570967 DOI: 10.1176/appi.ps.202000768] [Citation(s) in RCA: 18] [Impact Index Per Article: 4.5] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 11/30/2022]
Abstract
People with serious mental illness die 10-20 years earlier, compared with the overall population, and the excess mortality is driven by undertreated physical health conditions. In the United States, there is growing interest in models integrating physical health care delivery, management, or coordination into specialty mental health programs, sometimes called "reverse integration." In November 2019, the Johns Hopkins ALACRITY Center for Health and Longevity in Mental Illness convened a forum of 25 experts to discuss the current state of the evidence on integrated care models based in the specialty mental health system and to identify priorities for future research, policy, and practice. This article summarizes the group's conclusions. Key research priorities include identifying the active ingredients in multicomponent integrated care models and developing and validating integration performance metrics. Key policy and practice recommendations include developing new financing mechanisms and implementing strategies to build workforce and data capacity. Forum participants also highlighted an overarching need to address socioeconomic risks contributing to excess mortality among adults with serious mental illness.
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Affiliation(s)
- Emma E McGinty
- Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore (McGinty, Presskreischer); RAND Corporation, Pittsburgh (Breslau) and Boston (Horvitz-Lennon); Mathematica, Washington, D.C. (Brown); Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina, Chapel Hill (Domino); Department of Health Policy and Management, Rollins School of Public Health, Emory University, Atlanta (Druss); Division of General Internal Medicine, Johns Hopkins School of Medicine, Baltimore (Murphy, Daumit); Department of Psychiatry, Columbia University Vagelos College of Physicians and Surgeons, New York City (Pincus)
| | - Rachel Presskreischer
- Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore (McGinty, Presskreischer); RAND Corporation, Pittsburgh (Breslau) and Boston (Horvitz-Lennon); Mathematica, Washington, D.C. (Brown); Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina, Chapel Hill (Domino); Department of Health Policy and Management, Rollins School of Public Health, Emory University, Atlanta (Druss); Division of General Internal Medicine, Johns Hopkins School of Medicine, Baltimore (Murphy, Daumit); Department of Psychiatry, Columbia University Vagelos College of Physicians and Surgeons, New York City (Pincus)
| | - Joshua Breslau
- Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore (McGinty, Presskreischer); RAND Corporation, Pittsburgh (Breslau) and Boston (Horvitz-Lennon); Mathematica, Washington, D.C. (Brown); Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina, Chapel Hill (Domino); Department of Health Policy and Management, Rollins School of Public Health, Emory University, Atlanta (Druss); Division of General Internal Medicine, Johns Hopkins School of Medicine, Baltimore (Murphy, Daumit); Department of Psychiatry, Columbia University Vagelos College of Physicians and Surgeons, New York City (Pincus)
| | - Jonathan D Brown
- Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore (McGinty, Presskreischer); RAND Corporation, Pittsburgh (Breslau) and Boston (Horvitz-Lennon); Mathematica, Washington, D.C. (Brown); Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina, Chapel Hill (Domino); Department of Health Policy and Management, Rollins School of Public Health, Emory University, Atlanta (Druss); Division of General Internal Medicine, Johns Hopkins School of Medicine, Baltimore (Murphy, Daumit); Department of Psychiatry, Columbia University Vagelos College of Physicians and Surgeons, New York City (Pincus)
| | - Marisa Elena Domino
- Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore (McGinty, Presskreischer); RAND Corporation, Pittsburgh (Breslau) and Boston (Horvitz-Lennon); Mathematica, Washington, D.C. (Brown); Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina, Chapel Hill (Domino); Department of Health Policy and Management, Rollins School of Public Health, Emory University, Atlanta (Druss); Division of General Internal Medicine, Johns Hopkins School of Medicine, Baltimore (Murphy, Daumit); Department of Psychiatry, Columbia University Vagelos College of Physicians and Surgeons, New York City (Pincus)
| | - Benjamin G Druss
- Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore (McGinty, Presskreischer); RAND Corporation, Pittsburgh (Breslau) and Boston (Horvitz-Lennon); Mathematica, Washington, D.C. (Brown); Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina, Chapel Hill (Domino); Department of Health Policy and Management, Rollins School of Public Health, Emory University, Atlanta (Druss); Division of General Internal Medicine, Johns Hopkins School of Medicine, Baltimore (Murphy, Daumit); Department of Psychiatry, Columbia University Vagelos College of Physicians and Surgeons, New York City (Pincus)
| | - Marcela Horvitz-Lennon
- Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore (McGinty, Presskreischer); RAND Corporation, Pittsburgh (Breslau) and Boston (Horvitz-Lennon); Mathematica, Washington, D.C. (Brown); Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina, Chapel Hill (Domino); Department of Health Policy and Management, Rollins School of Public Health, Emory University, Atlanta (Druss); Division of General Internal Medicine, Johns Hopkins School of Medicine, Baltimore (Murphy, Daumit); Department of Psychiatry, Columbia University Vagelos College of Physicians and Surgeons, New York City (Pincus)
| | - Karly A Murphy
- Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore (McGinty, Presskreischer); RAND Corporation, Pittsburgh (Breslau) and Boston (Horvitz-Lennon); Mathematica, Washington, D.C. (Brown); Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina, Chapel Hill (Domino); Department of Health Policy and Management, Rollins School of Public Health, Emory University, Atlanta (Druss); Division of General Internal Medicine, Johns Hopkins School of Medicine, Baltimore (Murphy, Daumit); Department of Psychiatry, Columbia University Vagelos College of Physicians and Surgeons, New York City (Pincus)
| | - Harold Alan Pincus
- Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore (McGinty, Presskreischer); RAND Corporation, Pittsburgh (Breslau) and Boston (Horvitz-Lennon); Mathematica, Washington, D.C. (Brown); Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina, Chapel Hill (Domino); Department of Health Policy and Management, Rollins School of Public Health, Emory University, Atlanta (Druss); Division of General Internal Medicine, Johns Hopkins School of Medicine, Baltimore (Murphy, Daumit); Department of Psychiatry, Columbia University Vagelos College of Physicians and Surgeons, New York City (Pincus)
| | - Gail L Daumit
- Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore (McGinty, Presskreischer); RAND Corporation, Pittsburgh (Breslau) and Boston (Horvitz-Lennon); Mathematica, Washington, D.C. (Brown); Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina, Chapel Hill (Domino); Department of Health Policy and Management, Rollins School of Public Health, Emory University, Atlanta (Druss); Division of General Internal Medicine, Johns Hopkins School of Medicine, Baltimore (Murphy, Daumit); Department of Psychiatry, Columbia University Vagelos College of Physicians and Surgeons, New York City (Pincus)
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Snyder ME, Chewning B, Kreling D, Perkins SM, Knox LM, Adeoye-Olatunde OA, Jaynes HA, Schommer JC, Murawski MM, Sangasubana N, Hillman LA, Curran GM. An evaluation of the spread and scale of PatientToc™ from primary care to community pharmacy practice for the collection of patient-reported outcomes: A study protocol. Res Social Adm Pharm 2021; 17:466-474. [PMID: 33129685 PMCID: PMC7656051 DOI: 10.1016/j.sapharm.2020.03.019] [Citation(s) in RCA: 4] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/25/2020] [Accepted: 03/26/2020] [Indexed: 11/30/2022]
Abstract
BACKGROUND Medication non-adherence is a problem of critical importance, affecting approximately 50% of all persons taking at least one regularly scheduled prescription medication and costing the United States more than $100 billion annually. Traditional data sources for identifying and resolving medication non-adherence in community pharmacies include prescription fill histories. However, medication possession does not necessarily mean patients are taking their medications as prescribed. Patient-reported outcomes (PROs), measuring adherence challenges pertaining to both remembering and intention to take medication, offer a rich data source for pharmacists and prescribers to use to resolve medication non-adherence. PatientToc™ is a PROs collection software developed to facilitate collection of PROs data from low-literacy and non-English speaking patients in Los Angeles. OBJECTIVES This study will evaluate the spread and scale of PatientToc™ from primary care to community pharmacies for the collection and use of PROs data pertaining to medication adherence. METHODS The following implementation and evaluation steps will be conducted: 1) a pre-implementation developmental formative evaluation to determine community pharmacy workflow and current practices for identifying and resolving medication non-adherence, potential barriers and facilitators to PatientToc™ implementation, and to create a draft implementation toolkit, 2) two plan-do-study-act cycles to refine an implementation toolkit for spreading and scaling implementation of PatientToc™ in community pharmacies, and 3) a comprehensive, theory-driven evaluation of the quality of care, implementation, and patient health outcomes of spreading and scaling PatientToc™ to community pharmacies. EXPECTED IMPACT This research will inform long-term collection and use of PROs data pertaining to medication adherence in community pharmacies.
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Affiliation(s)
- Margie E Snyder
- Purdue University College of Pharmacy, Fifth Third Bank Building, 640 Eskenazi Avenue, Indianapolis, IN, 46202, USA.
| | - Betty Chewning
- University of Wisconsin-Madison School of Pharmacy, 2523 Rennebohm Hall, 777 Highland Ave., Madison, WI, 53705-2222, USA.
| | - David Kreling
- University of Wisconsin-Madison School of Pharmacy, 2523 Rennebohm Hall, 777 Highland Ave., Madison, WI, 53705-2222, USA.
| | - Susan M Perkins
- Indiana University School of Medicine, Department of Biostatistics, 410 West 10th Street, Suite 3000, Indianapolis, IN, 46202, USA.
| | - Lyndee M Knox
- L.A. Net Community Health Resources Network, 800 East Ocean Blvd, Suite 104, Long Beach, CA, 90802(562), USA.
| | - Omolola A Adeoye-Olatunde
- Purdue University College of Pharmacy, Fifth Third Bank Building, 640 Eskenazi Avenue, Indianapolis, IN, 46202, USA.
| | - Heather A Jaynes
- Purdue University College of Pharmacy, Fifth Third Bank Building, 640 Eskenazi Avenue, Indianapolis, IN, 46202, USA.
| | - Jon C Schommer
- University of Minnesota College of Pharmacy, University of Minnesota College of Pharmacy 7-159 Weaver-Densford Hall 308 Harvard St. SE Minneapolis, MN, 55455, USA.
| | - Matthew M Murawski
- Purdue University College of Pharmacy, Fifth Third Bank Building, 640 Eskenazi Avenue, Indianapolis, IN, 46202, USA.
| | - Nisaratana Sangasubana
- Sonderegger Research Center, University of Wisconsin-Madison, 777 Highland Ave, Madison, WI, 53705, USA.
| | - Lisa A Hillman
- University of Minnesota College of Pharmacy, University of Minnesota College of Pharmacy 7-159 Weaver-Densford Hall 308 Harvard St. SE Minneapolis, MN, 55455, USA.
| | - Geoffrey M Curran
- University of Arkansas for Medical Sciences, College of Pharmacy, 4301 W. Markham St., #522-4, Little Rock, AR, 72205-7199, USA.
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5
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Landes SJ, Kirchner JE, Areno JP, Reger MA, Abraham TH, Pitcock JA, Bollinger MJ, Comtois KA. Adapting and implementing Caring Contacts in a Department of Veterans Affairs emergency department: a pilot study protocol. Pilot Feasibility Stud 2019; 5:115. [PMID: 31624637 PMCID: PMC6785900 DOI: 10.1186/s40814-019-0503-9] [Citation(s) in RCA: 15] [Impact Index Per Article: 2.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/28/2019] [Accepted: 09/20/2019] [Indexed: 11/10/2022] Open
Abstract
Background Suicide among veterans is a problem nationally, and suicide prevention remains a high priority for the Department of Veterans Affairs (VA). Focusing suicide prevention initiatives in the emergency department setting provides reach to veterans who may not be seen in mental health and targets a critical risk period, transitions in care following discharge. Caring Contacts is a simple and efficacious suicide prevention approach that could be used to target this risk period. The purpose of this study is to (1) adapt Caring Contacts for use in a VA emergency department, (2) conduct a pilot program at a single VA emergency department, and (3) create an implementation toolkit to facilitate spread of Caring Contacts to other VA facilities. Methods This project includes planning activities and a pilot at a VA emergency department. Planning activities will include determining available data sources, determining logistics for identifying and sending Caring Contacts, and creating an implementation toolkit. We will conduct qualitative interviews with emergency department staff and other key stakeholders to gather data on what is needed to adapt and implement Caring Contacts in a VA emergency department setting and possible barriers to and facilitators of implementation. An advisory board of key stakeholders in the facility will be created. Qualitative findings from interviews will be presented to the advisory board for discussion, and the board will use these data to inform decision making regarding implementation of the pilot. Once the pilot is underway, the advisory board will convene again to discuss ongoing progress and determine if any changes are needed to the implementation of the Caring Contacts intervention. Discussion Findings from the current project will inform future scale-up and spread of this innovation to other VA medical center emergency departments across the network and other networks. The current pilot will adapt Caring Contacts, create an implementation toolkit and implementation guide, evaluate the feasibility of gathering outcome measures, and provide information about what is needed to implement this evidence-based suicide prevention intervention in a VA emergency department.
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Affiliation(s)
- Sara J Landes
- 1QUERI for Team-Based Behavioral Healthcare, Central Arkansas Veterans Healthcare System, North Little Rock, AR USA.,South Central Mental Illness Research Education and Clinical Center (MIRECC), Central Arkansas VA Health Care System, North Little Rock, AR USA.,3Department of Psychiatry, University of Arkansas for Medical Sciences, Little Rock, AR USA
| | - JoAnn E Kirchner
- 1QUERI for Team-Based Behavioral Healthcare, Central Arkansas Veterans Healthcare System, North Little Rock, AR USA.,3Department of Psychiatry, University of Arkansas for Medical Sciences, Little Rock, AR USA
| | - John P Areno
- 4South Central VA Health Care Network, Ridgeland, MS USA
| | - Mark A Reger
- 4South Central VA Health Care Network, Ridgeland, MS USA.,5VA Puget Sound Health Care System, Tacoma, WA USA
| | - Traci H Abraham
- South Central Mental Illness Research Education and Clinical Center (MIRECC), Central Arkansas VA Health Care System, North Little Rock, AR USA.,3Department of Psychiatry, University of Arkansas for Medical Sciences, Little Rock, AR USA.,6Center for Mental Healthcare & Outcomes Research (CeMHOR), Central Arkansas Veterans Healthcare System, North Little Rock, AR USA
| | - Jeffery A Pitcock
- 1QUERI for Team-Based Behavioral Healthcare, Central Arkansas Veterans Healthcare System, North Little Rock, AR USA
| | - Mary J Bollinger
- 3Department of Psychiatry, University of Arkansas for Medical Sciences, Little Rock, AR USA.,6Center for Mental Healthcare & Outcomes Research (CeMHOR), Central Arkansas Veterans Healthcare System, North Little Rock, AR USA
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Chen S, Conwell Y, Cerulli C, Xue J, Chiu HFK. Primary care physicians' perceived barriers on the management of depression in China primary care settings. Asian J Psychiatr 2018; 36:54-59. [PMID: 29966887 PMCID: PMC6173978 DOI: 10.1016/j.ajp.2018.06.019] [Citation(s) in RCA: 6] [Impact Index Per Article: 0.9] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 09/28/2017] [Revised: 05/28/2018] [Accepted: 06/26/2018] [Indexed: 11/15/2022]
Abstract
BACKGROUND Chinese patients with depression have limited access to mental health specialty care because of myriad barriers at different levels. Recently, there has been increased interest in targeting primary care settings for managing depression, because most depressed individuals visit their primary care physicians (PCPs) during the course of their depressive episodes. The present study examined PCPs' perceived barriers on the management of depression. METHODS A total of 295 PCPs completed a 36-item survey by mail. The survey questions included demographics, years in primary care, mental health training experience, and perceived barriers regarding the management of depression in their clinical and current practices. Chi-square and t-test analyses were used to compare the difference of demographic variables between the two districts. For the correlates of PCPs' clinical practices and their perceived barriers, logistic regression models were used. RESULTS At the practice level, lack of access to mental health specialists (37.8%) was the most commonly reported barrier and at patients' level, reluctance toward diagnosis of depression (34.6%) was the high barrier. Results have indicated that most PCPs (69.2%) felt comfortable discussing psychological issues with patients. Mental health training is significantly related to PCPs' clinical practice. When PCPs perceived moderate to high-level practice level barriers, prescription and referral were mostly preferred. CONCLUSION PCPs in China perceived some barriers in the management of depression, but they were open to modifications and enhancement of their skills related to managing depression.
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Affiliation(s)
- Shulin Chen
- Department of Psychology, Zhejiang University, China.
| | - Yeates Conwell
- Department of Psychiatry, University of Rochester Medical Center, USA
| | - Catherine Cerulli
- Department of Psychiatry, University of Rochester Medical Center, USA
| | - Jiang Xue
- Department of Psychology, Zhejiang University, China
| | - Helen F K Chiu
- Department of Psychiatry, The Chinese University of Hong Kong, China
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Adaji A, Fortney J. Telepsychiatry in Integrated Care Settings. FOCUS: JOURNAL OF LIFE LONG LEARNING IN PSYCHIATRY 2017; 15:257-263. [PMID: 31975855 DOI: 10.1176/appi.focus.20170007] [Citation(s) in RCA: 15] [Impact Index Per Article: 1.9] [Reference Citation Analysis] [Abstract] [Key Words] [Subscribe] [Scholar Register] [Indexed: 01/17/2023]
Abstract
The objective of this article is to inform psychiatrists and other mental health professionals and primary care providers about the role of telepsychiatry in facilitating integrated care models, particularly in remote primary care practices. A narrative literature review was conducted to highlight the evidence and challenges of using telepsychiatry for integrated care. Telepsychiatry uses communication technologies to facilitate audiovisual interaction between patients and care teams to deliver services and expertise across distances and practice settings. It is particularly suited for integrated care settings, if business model innovations such as collaborative care models are implemented alongside to improve the access and delivery of care to patients. Telepsychiatry has been shown to be equivalent to face-to-face evaluations and, in certain instances, may lead to better outcomes in integrated care settings. Several challenges of adopting telepsychiatry in real practice are highlighted, including reimbursement and licensing across states, which continue to be an important barrier. It is critical to use an established framework to understand the potential users of telepsychiatry and develop and promote competency-based telepsychiatry training for novice, competent, and expert users. Psychiatrists who want to extend their expertise to distant sites, improve access to care, and partake in the new business models of collaborative care will need to consider these benefits and challenges.
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Affiliation(s)
- Akuh Adaji
- Dr. Adaji is a 2016-2017 fourth-year psychiatry resident at the Mayo Clinic School of Graduate Medical Education, Rochester, Minnesota. Dr. Fortney is professor, Division of Population Health, Department of Psychiatry and Behavioral Sciences, University of Washington, and core investigator, Health Services Research and Development, Center of Innovation for Veteran-Centered and Value-Driven Care, Veterans Affairs Puget Sound Health Care System, Seattle
| | - John Fortney
- Dr. Adaji is a 2016-2017 fourth-year psychiatry resident at the Mayo Clinic School of Graduate Medical Education, Rochester, Minnesota. Dr. Fortney is professor, Division of Population Health, Department of Psychiatry and Behavioral Sciences, University of Washington, and core investigator, Health Services Research and Development, Center of Innovation for Veteran-Centered and Value-Driven Care, Veterans Affairs Puget Sound Health Care System, Seattle
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Chinman M, Daniels K, Smith J, McCarthy S, Medoff D, Peeples A, Goldberg R. Provision of peer specialist services in VA patient aligned care teams: protocol for testing a cluster randomized implementation trial. Implement Sci 2017; 12:57. [PMID: 28464935 PMCID: PMC5414325 DOI: 10.1186/s13012-017-0587-7] [Citation(s) in RCA: 20] [Impact Index Per Article: 2.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/06/2017] [Accepted: 04/22/2017] [Indexed: 11/10/2022] Open
Abstract
Background Over 1100 Veterans work in the Veterans Health Administration (VHA) as peer specialists (PSs). PSs are Veterans with formal training who provide support to other Veterans with similar diagnoses, primarily in mental health settings. A White House Executive Action mandated the pilot reassignment of VHA PSs from mental health to 25 primary care Patient Aligned Care Teams (PACT) in order to broaden the provision of wellness services that can address many chronic illnesses. An evaluation of this initiative was undertaken to assess the impact of outside assistance on the deployment of PS in PACT, as implementation support is often needed to prevent challenges commonly experienced when first deploying PSs in VHA settings. We present the protocol for this cluster-randomized hybrid type II trial to test the impact of standard implementation (receive minimal assistance) vs. facilitated implementation (receive outside assistance) on the deployment of VHA PSs in PACT. Methods A VHA Office of Mental Health Services work group is recruiting 25 Veterans Affairs Medical Centers to reassign a mental health PSs to provide wellness-oriented care in PACT. Sites in three successive cohorts (n = 8, 8, 9) beginning over 6-month blocks will be matched and randomized to either standard or facilitated implementation. In facilitated implementation, an outside expert works with site stakeholders through a site visit, regular calls, and performance data to guide the planning and address challenges. Standard implementation sites will receive a webinar and access the Office of Mental Health Services work group. The two conditions will be compared on PS workload data, fidelity to the PS model of service delivery, team functioning, and Veteran measures of activation, satisfaction, and functioning. Qualitative interviews will collect information on implementation barriers and facilitators. Discussion This evaluation will provide critical data to guide administrators and VHA policy makers on future deployment of PSs, as their role has been expanding beyond mental health. In addition, development of novel implementation strategies (facilitation tailored to PSs) and the use of new tools (peer fidelity) can be models for monitoring and supporting deployment of PSs throughout VHA. Trial registration ClinicalTrials.gov, NCT02732600 (URL:https://clinicaltrials.gov/ct2/show/NCT02732600)
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Affiliation(s)
- Matthew Chinman
- VISN 4 Mental Illness Research, Education and Clinical Center, VA Pittsburgh, Pittsburgh, PA, USA. .,Center for Health Equity Research and Promotion, VA Pittsburgh, Pittsburgh, PA, USA. .,RAND Corporation, Pittsburgh, PA, USA. .,VA Pittsburgh Healthcare System, Research Office Building (151R), University Drive C, Pittsburgh, PA, 15240, USA.
| | - Karin Daniels
- Center for Health Equity Research and Promotion, VA Pittsburgh, Pittsburgh, PA, USA
| | - Jeff Smith
- Central Arkansas Veterans Healthcare System, HSR&D and Mental Health Quality Enhancement Research Initiative (QUERI), Little Rock, AR, USA
| | - Sharon McCarthy
- VISN 4 Mental Illness Research, Education and Clinical Center, VA Pittsburgh, Pittsburgh, PA, USA.,Center for Health Equity Research and Promotion, VA Pittsburgh, Pittsburgh, PA, USA
| | - Deborah Medoff
- VISN 5 Mental Illness Research, Education and Clinical Center (MIRECC), Baltimore, MD, USA.,Division of Psychiatric Services Research, Department of Psychiatry, University of Maryland, School of Medicine, Baltimore, MD, USA
| | - Amanda Peeples
- VISN 5 Mental Illness Research, Education and Clinical Center (MIRECC), Baltimore, MD, USA.,Division of Psychiatric Services Research, Department of Psychiatry, University of Maryland, School of Medicine, Baltimore, MD, USA
| | - Richard Goldberg
- VISN 5 Mental Illness Research, Education and Clinical Center (MIRECC), Baltimore, MD, USA.,Division of Psychiatric Services Research, Department of Psychiatry, University of Maryland, School of Medicine, Baltimore, MD, USA
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Ritchie MJ, Parker LE, Edlund CN, Kirchner JE. Using implementation facilitation to foster clinical practice quality and adherence to evidence in challenged settings: a qualitative study. BMC Health Serv Res 2017; 17:294. [PMID: 28424052 PMCID: PMC5397744 DOI: 10.1186/s12913-017-2217-0] [Citation(s) in RCA: 64] [Impact Index Per Article: 8.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/12/2015] [Accepted: 04/01/2017] [Indexed: 12/03/2022] Open
Abstract
Background We evaluated a facilitation strategy to help clinical sites likely to experience challenges implement evidence-based Primary Care-Mental Health Integration (PC-MHI) care models within the context of a Department of Veterans Affairs (VA) initiative. This article describes our assessment of whether implementation facilitation (IF) can foster development of high quality PC-MHI programs that adhere to evidence, are sustainable and likely to improve clinical practices and outcomes. Methods Utilizing a matched pair design, we conducted a qualitative descriptive evaluation of the IF strategy in sixteen VA primary care clinics. To assess program quality and adherence to evidence, we conducted one-hour structured telephone interviews, at two time points, with clinicians and leaders who knew the most about the clinics’ programs. We then created structured summaries of the interviews that VA national PC-MHI experts utilized to rate the programs on four dimensions (overall quality, adherence to evidence, sustainability and level of improvement). Results At first assessment, seven of eight IF sites and four of eight comparison sites had implemented a PC-MHI program. Our qualitative assessment suggested that experts rated IF sites’ programs higher than comparison sites’ programs with one exception. At final assessment, all eight IF but only five comparison sites had implemented a PC-MHI program. Again, experts rated IF sites’ programs higher than their matched comparison sites with one exception. Over time, all ratings improved in five of seven IF sites and two of three comparison sites. Conclusions Implementing complex evidence-based programs, particularly in settings that lack infrastructure, resources and support for such efforts, is challenging. Findings suggest that a blend of external expert and internal regional facilitation strategies that implementation scientists have developed and tested can improve PC-MHI program uptake, quality and adherence to evidence in primary care clinics with these challenges. However, not all sites showed these improvements. To be successful, facilitators likely need at least a moderate level of leaders’ support, including provision of basic resources. Additionally, we found that IF and strength of leadership structure may have a synergistic effect on ability to implement higher quality and evidence-based programs. Electronic supplementary material The online version of this article (doi:10.1186/s12913-017-2217-0) contains supplementary material, which is available to authorized users.
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Affiliation(s)
- Mona J Ritchie
- Department of Veterans Affairs, VA Quality Enhancement Research Initiative (QUERI) Program for Team-Based Behavioral Health, 2200 Ft Roots Dr, Bdg 58, North Little Rock, AR, 72114, USA. .,Department of Psychiatry, University of Arkansas for Medical Sciences, 4301 W Markham St, #755, Little Rock, AR, 72205, USA.
| | - Louise E Parker
- Department of Veterans Affairs, VA Quality Enhancement Research Initiative (QUERI) Program for Team-Based Behavioral Health, 2200 Ft Roots Dr, Bdg 58, North Little Rock, AR, 72114, USA.,Department of Management and Marketing, College of Management, University of Massachusetts, 100 Morrissey Blvd, Boston, MA, 02125, USA
| | - Carrie N Edlund
- Department of Veterans Affairs, VA Quality Enhancement Research Initiative (QUERI) Program for Team-Based Behavioral Health, 2200 Ft Roots Dr, Bdg 58, North Little Rock, AR, 72114, USA.,Department of Psychiatry, University of Arkansas for Medical Sciences, 4301 W Markham St, #755, Little Rock, AR, 72205, USA
| | - JoAnn E Kirchner
- Department of Veterans Affairs, VA Quality Enhancement Research Initiative (QUERI) Program for Team-Based Behavioral Health, 2200 Ft Roots Dr, Bdg 58, North Little Rock, AR, 72114, USA.,Department of Psychiatry, University of Arkansas for Medical Sciences, 4301 W Markham St, #755, Little Rock, AR, 72205, USA
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Koenig CJ, Abraham T, Zamora KA, Hill C, Kelly PA, Uddo M, Hamilton M, Pyne JM, Seal KH. Pre-Implementation Strategies to Adapt and Implement a Veteran Peer Coaching Intervention to Improve Mental Health Treatment Engagement Among Rural Veterans. J Rural Health 2016; 32:418-428. [DOI: 10.1111/jrh.12201] [Citation(s) in RCA: 26] [Impact Index Per Article: 2.9] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/15/2016] [Revised: 07/05/2016] [Accepted: 07/11/2016] [Indexed: 11/26/2022]
Affiliation(s)
- Christopher J. Koenig
- San Francisco Veterans Affairs Health Care System; San Francisco California
- Department of Communication Studies; San Francisco State University; San Francisco California
| | - Traci Abraham
- Center for Mental Healthcare & Outcomes Research; Health Services Research and Development; Little Rock Arkansas
- Department of Psychiatry; University of Arkansas for Medical Sciences; Little Rock Arkansas
| | - Kara A. Zamora
- San Francisco Veterans Affairs Health Care System; San Francisco California
| | - Coleen Hill
- San Francisco Veterans Affairs Health Care System; San Francisco California
| | - P. Adam Kelly
- Southeast Louisiana Veterans Health Care System; New Orleans Louisiana
- South Central Mental Illness Research Education Clinical Center (MIRECC); Little Rock Arkansas
- General Internal Medicine & Geriatrics; Tulane University School of Medicine; New Orleans Louisiana
| | - Madeline Uddo
- Southeast Louisiana Veterans Health Care System; New Orleans Louisiana
- South Central Mental Illness Research Education Clinical Center (MIRECC); Little Rock Arkansas
- Department of Psychiatry and Behavioral Sciences; Tulane University School of Medicine; New Orleans Louisiana
| | - Michelle Hamilton
- Southeast Louisiana Veterans Health Care System; New Orleans Louisiana
- Department of Psychiatry and Behavioral Sciences; Tulane University School of Medicine; New Orleans Louisiana
| | - Jeffrey M. Pyne
- Center for Mental Healthcare & Outcomes Research; Health Services Research and Development; Little Rock Arkansas
- Department of Psychiatry; University of Arkansas for Medical Sciences; Little Rock Arkansas
| | - Karen H. Seal
- San Francisco Veterans Affairs Health Care System; San Francisco California
- Department of General Internal Medicine; University of California-San Francisco; San Francisco California
- Department of Psychiatry; University of California-San Francisco; San Francisco California
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Bao Y, Druss BG, Jung HY, Chan YF, Unützer J. Unpacking Collaborative Care for Depression: Examining Two Essential Tasks for Implementation. Psychiatr Serv 2016; 67:418-24. [PMID: 26567934 PMCID: PMC5445658 DOI: 10.1176/appi.ps.201400577] [Citation(s) in RCA: 33] [Impact Index Per Article: 3.7] [Reference Citation Analysis] [Abstract] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 01/05/2023]
Abstract
OBJECTIVE This study examined how two key process-of-care tasks of the collaborative care model (CCM) predict patient depression outcomes. METHODS Registry data were from a large implementation of the CCM in Washington State and included 5,439 patient-episodes for patients age 18 or older with a baseline Patient Health Questionnaire-9 (PHQ-9) score of ≥10 and at least one follow-up contact with the CCM care manager within 24 weeks of initial contact. Key CCM tasks examined were at least one care manager follow-up contact within four weeks of initial contact and at least one psychiatric consultation between weeks 8 and 12 for patients not responding to treatment by week 8. Clinically significant improvement in depression symptoms was defined as achieving a PHQ-9 score of <10 or a 50% or more reduction in PHQ-9 score compared with baseline. Bivariate and multivariate (logistic and proportional hazard models) analyses were conducted to examine how fidelity with either task predicted outcomes. All analyses were conducted with the original sample and with a propensity score-matched sample. RESULTS Four-week follow-up was associated with a greater likelihood of achieving improvement in depression (odds ratio [OR]=1.63, 95% confidence interval [CI]=1.23-2.17) and a shorter time to improvement (hazard ratio=2.06, CI=1.67-2.54). Psychiatric consultation was also associated with a greater likelihood of improvement (OR=1.44, CI=1.13-1.84) but not with a shorter time to improvement. Propensity score-matched analysis yielded very similar results. CONCLUSIONS Findings support efforts to improve fidelity to the two process-of-care tasks and to include these tasks among quality measures for CCM implementation.
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Affiliation(s)
- Yuhua Bao
- Dr. Bao and Dr. Jung are with the Department of Healthcare Policy and Research, Weill Cornell Medical College, New York City (e-mail: ). Dr. Bao is also with the Department of Psychiatry, Weill Cornell Medical College. Dr. Druss is with the Rollins School of Public Health, Emory University, Atlanta, Georgia. Dr. Chan and Dr. Unützer are with the Department of Psychiatry and Behavioral Sciences, University of Washington School of Medicine, Seattle
| | - Benjamin G Druss
- Dr. Bao and Dr. Jung are with the Department of Healthcare Policy and Research, Weill Cornell Medical College, New York City (e-mail: ). Dr. Bao is also with the Department of Psychiatry, Weill Cornell Medical College. Dr. Druss is with the Rollins School of Public Health, Emory University, Atlanta, Georgia. Dr. Chan and Dr. Unützer are with the Department of Psychiatry and Behavioral Sciences, University of Washington School of Medicine, Seattle
| | - Hye-Young Jung
- Dr. Bao and Dr. Jung are with the Department of Healthcare Policy and Research, Weill Cornell Medical College, New York City (e-mail: ). Dr. Bao is also with the Department of Psychiatry, Weill Cornell Medical College. Dr. Druss is with the Rollins School of Public Health, Emory University, Atlanta, Georgia. Dr. Chan and Dr. Unützer are with the Department of Psychiatry and Behavioral Sciences, University of Washington School of Medicine, Seattle
| | - Ya-Fen Chan
- Dr. Bao and Dr. Jung are with the Department of Healthcare Policy and Research, Weill Cornell Medical College, New York City (e-mail: ). Dr. Bao is also with the Department of Psychiatry, Weill Cornell Medical College. Dr. Druss is with the Rollins School of Public Health, Emory University, Atlanta, Georgia. Dr. Chan and Dr. Unützer are with the Department of Psychiatry and Behavioral Sciences, University of Washington School of Medicine, Seattle
| | - Jürgen Unützer
- Dr. Bao and Dr. Jung are with the Department of Healthcare Policy and Research, Weill Cornell Medical College, New York City (e-mail: ). Dr. Bao is also with the Department of Psychiatry, Weill Cornell Medical College. Dr. Druss is with the Rollins School of Public Health, Emory University, Atlanta, Georgia. Dr. Chan and Dr. Unützer are with the Department of Psychiatry and Behavioral Sciences, University of Washington School of Medicine, Seattle
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Establishing Measurement-based Care in Integrated Primary Care: Monitoring Clinical Outcomes Over Time. J Clin Psychol Med Settings 2015; 22:213-27. [DOI: 10.1007/s10880-015-9443-6] [Citation(s) in RCA: 11] [Impact Index Per Article: 1.1] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/22/2022]
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Abstract
BACKGROUND Implementing new programs and practices is challenging, even when they are mandated. Implementation Facilitation (IF) strategies that focus on partnering with sites show promise for addressing these challenges. OBJECTIVE Our aim was to evaluate the effectiveness of an external/internal IF strategy within the context of a Department of Veterans Affairs (VA) mandate of Primary Care-Mental Health Integration (PC-MHI). DESIGN This was a quasi-experimental, Hybrid Type III study. Generalized estimating equations assessed differences across sites. PARTICIPANTS Patients and providers at seven VA primary care clinics receiving the IF intervention and national support and seven matched comparison clinics receiving national support only participated in the study. INTERVENTION We used a highly partnered IF strategy incorporating evidence-based implementation interventions. MAIN MEASURES We evaluated the IF strategy using VA administrative data and RE-AIM framework measures for two 6-month periods. KEY RESULTS Evaluation of RE-AIM measures from the first 6-month period indicated that PC patients at IF clinics had nine times the odds (OR=8.93, p<0.001) of also being seen in PC-MHI (Reach) compared to patients at non-IF clinics. PC providers at IF clinics had seven times the odds (OR=7.12, p=0.029) of referring patients to PC-MHI (Adoption) than providers at non-IF clinics, and a greater proportion of providers' patients at IF clinics were referred to PC-MHI (Adoption) compared to non-IF clinics (β=0.027, p<0.001). Compared to PC patients at non-IF sites, patients at IF clinics did not have lower odds (OR=1.34, p=0.232) of being referred for first-time mental health specialty clinic visits (Effectiveness), or higher odds (OR=1.90, p=0.350) of receiving same-day access (Implementation). Assessment of program sustainability (Maintenance) was conducted by repeating this analysis for a second 6-month time period. Maintenance analyses results were similar to the earlier period. CONCLUSION The addition of a highly partnered IF strategy to national level support resulted in greater Reach and Adoption of the mandated PC-MHI initiative, thereby increasing patient access to VA mental health care.
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Martínez-Pérez B, de la Torre-Díez I, Bargiela-Flórez B, López-Coronado M, Rodrigues JJPC. Content analysis of neurodegenerative and mental diseases social groups. Health Informatics J 2014; 21:267-83. [PMID: 24698768 DOI: 10.1177/1460458214525615] [Citation(s) in RCA: 8] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/24/2023]
Abstract
This article aims to characterize the different types of Facebook and Twitter groups for different mental diseases, their purposes, and their functions. We focused the search on depressive disorders, dementia, and Alzheimer's and Parkinson's diseases and examined the Facebook (www.facebook.com) and Twitter (www.twitter.com) groups. We used four assessment criteria: (1) purpose, (2) type of creator, (3) telehealth content, and (4) free-text responses in surveys and interviews. We observed a total of 357 Parkinson groups, 325 dementia groups, 853 Alzheimer groups, and 1127 depression groups on Facebook and Twitter. Moreover, we analyze the responses provided by different users. The survey and interview responses showed that many people were interested in using social networks to support and help in the fight against these diseases. The results indicate that social networks are acceptable by users in terms of simplicity and utility. People use them for finding support, information, self-help, advocacy and awareness, and for collecting funds.
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Eisen JC, Marko-Holguin M, Fogel J, Cardenas A, Bahn M, Bradford N, Fagan B, Wiedmann P, Van Voorhees BW. Pilot Study of Implementation of an Internet-Based Depression Prevention Intervention (CATCH-IT) for Adolescents in 12 US Primary Care Practices: Clinical and Management/Organizational Behavioral Perspectives. Prim Care Companion CNS Disord 2013; 15:10m01065. [PMID: 24800110 DOI: 10.4088/pcc.10m01065] [Citation(s) in RCA: 14] [Impact Index Per Article: 1.2] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/10/2010] [Accepted: 10/02/2013] [Indexed: 10/25/2022] Open
Abstract
OBJECTIVE To explore the implementation of CATCH-IT (Competent Adulthood Transition with Cognitive-behavioral Humanistic and Interpersonal Training), an Internet-based depression intervention program in 12 primary care sites, occurring as part of a randomized clinical trial comparing 2 versions of the intervention (motivational interview + Internet program versus brief advice + Internet program) in 83 adolescents aged 14 to 21 years recruited from February 1, 2007, to November 31, 2007. METHOD The CATCH-IT intervention model consists of primary care screening to assess risk, a primary care physician interview to encourage participation, and 14 online modules of Internet training to teach adolescents how to reduce behaviors that increase vulnerability to depressive disorders. Specifically, we evaluated this program from both a management/organizational behavioral perspective (provider attitudes and demonstrated competence) and a clinical outcomes perspective (depressed mood scores) using the RE-AIM model (Reach, Efficacy, Adoption, Implementation, and Maintenance of the intervention). RESULTS While results varied by clinic, overall, clinics demonstrated satisfactory reach, efficacy, adoption, implementation, and maintenance of the CATCH-IT depression prevention program. Measures of program implementation and management predicted clinical outcomes at practices in exploratory analyses. CONCLUSION Multidisciplinary approaches may be essential to evaluating the impact of complex interventions to prevent depression in community settings. Primary care physicians and nurses can use Internet-based programs to create a feasible and cost-effective model for the prevention of mental disorders in adolescents in primary care settings. TRIAL REGISTRATION ClinicalTrials.gov identifiers: NCT00152529 and NCT00145912.
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Affiliation(s)
- Jeffrey C Eisen
- Department of Pediatrics, University of Illinois at Chicago, Chicago, Illinois (Ms Marko-Holguin and Dr Van Voorhees); Department of Psychiatry, Harvard Medical School, Cambridge Health Alliance, Cambridge, Massachusetts (Dr Eisen); Department of Finance and Business Management, Brooklyn College of the City University of New York, Brooklyn (Dr Fogel); Department of Medicine, University of Chicago, Chicago, Illinois (Mr Cardenas and Dr Bahn); Department of Family Medicine, Anderson Area Medical Center, Anderson, South Carolina (Dr Bradford); Department of Family Medicine, University of North Carolina-Chapel Hill at the Mountain Area Health Education Center, Asheville, North Carolina (Dr Fagan); and Advocate Healthcare, Chicago, Illinois (Dr Wiedmann)
| | - Monika Marko-Holguin
- Department of Pediatrics, University of Illinois at Chicago, Chicago, Illinois (Ms Marko-Holguin and Dr Van Voorhees); Department of Psychiatry, Harvard Medical School, Cambridge Health Alliance, Cambridge, Massachusetts (Dr Eisen); Department of Finance and Business Management, Brooklyn College of the City University of New York, Brooklyn (Dr Fogel); Department of Medicine, University of Chicago, Chicago, Illinois (Mr Cardenas and Dr Bahn); Department of Family Medicine, Anderson Area Medical Center, Anderson, South Carolina (Dr Bradford); Department of Family Medicine, University of North Carolina-Chapel Hill at the Mountain Area Health Education Center, Asheville, North Carolina (Dr Fagan); and Advocate Healthcare, Chicago, Illinois (Dr Wiedmann)
| | - Joshua Fogel
- Department of Pediatrics, University of Illinois at Chicago, Chicago, Illinois (Ms Marko-Holguin and Dr Van Voorhees); Department of Psychiatry, Harvard Medical School, Cambridge Health Alliance, Cambridge, Massachusetts (Dr Eisen); Department of Finance and Business Management, Brooklyn College of the City University of New York, Brooklyn (Dr Fogel); Department of Medicine, University of Chicago, Chicago, Illinois (Mr Cardenas and Dr Bahn); Department of Family Medicine, Anderson Area Medical Center, Anderson, South Carolina (Dr Bradford); Department of Family Medicine, University of North Carolina-Chapel Hill at the Mountain Area Health Education Center, Asheville, North Carolina (Dr Fagan); and Advocate Healthcare, Chicago, Illinois (Dr Wiedmann)
| | - Alonso Cardenas
- Department of Pediatrics, University of Illinois at Chicago, Chicago, Illinois (Ms Marko-Holguin and Dr Van Voorhees); Department of Psychiatry, Harvard Medical School, Cambridge Health Alliance, Cambridge, Massachusetts (Dr Eisen); Department of Finance and Business Management, Brooklyn College of the City University of New York, Brooklyn (Dr Fogel); Department of Medicine, University of Chicago, Chicago, Illinois (Mr Cardenas and Dr Bahn); Department of Family Medicine, Anderson Area Medical Center, Anderson, South Carolina (Dr Bradford); Department of Family Medicine, University of North Carolina-Chapel Hill at the Mountain Area Health Education Center, Asheville, North Carolina (Dr Fagan); and Advocate Healthcare, Chicago, Illinois (Dr Wiedmann)
| | - My Bahn
- Department of Pediatrics, University of Illinois at Chicago, Chicago, Illinois (Ms Marko-Holguin and Dr Van Voorhees); Department of Psychiatry, Harvard Medical School, Cambridge Health Alliance, Cambridge, Massachusetts (Dr Eisen); Department of Finance and Business Management, Brooklyn College of the City University of New York, Brooklyn (Dr Fogel); Department of Medicine, University of Chicago, Chicago, Illinois (Mr Cardenas and Dr Bahn); Department of Family Medicine, Anderson Area Medical Center, Anderson, South Carolina (Dr Bradford); Department of Family Medicine, University of North Carolina-Chapel Hill at the Mountain Area Health Education Center, Asheville, North Carolina (Dr Fagan); and Advocate Healthcare, Chicago, Illinois (Dr Wiedmann)
| | - Nathan Bradford
- Department of Pediatrics, University of Illinois at Chicago, Chicago, Illinois (Ms Marko-Holguin and Dr Van Voorhees); Department of Psychiatry, Harvard Medical School, Cambridge Health Alliance, Cambridge, Massachusetts (Dr Eisen); Department of Finance and Business Management, Brooklyn College of the City University of New York, Brooklyn (Dr Fogel); Department of Medicine, University of Chicago, Chicago, Illinois (Mr Cardenas and Dr Bahn); Department of Family Medicine, Anderson Area Medical Center, Anderson, South Carolina (Dr Bradford); Department of Family Medicine, University of North Carolina-Chapel Hill at the Mountain Area Health Education Center, Asheville, North Carolina (Dr Fagan); and Advocate Healthcare, Chicago, Illinois (Dr Wiedmann)
| | - Blake Fagan
- Department of Pediatrics, University of Illinois at Chicago, Chicago, Illinois (Ms Marko-Holguin and Dr Van Voorhees); Department of Psychiatry, Harvard Medical School, Cambridge Health Alliance, Cambridge, Massachusetts (Dr Eisen); Department of Finance and Business Management, Brooklyn College of the City University of New York, Brooklyn (Dr Fogel); Department of Medicine, University of Chicago, Chicago, Illinois (Mr Cardenas and Dr Bahn); Department of Family Medicine, Anderson Area Medical Center, Anderson, South Carolina (Dr Bradford); Department of Family Medicine, University of North Carolina-Chapel Hill at the Mountain Area Health Education Center, Asheville, North Carolina (Dr Fagan); and Advocate Healthcare, Chicago, Illinois (Dr Wiedmann)
| | - Peggy Wiedmann
- Department of Pediatrics, University of Illinois at Chicago, Chicago, Illinois (Ms Marko-Holguin and Dr Van Voorhees); Department of Psychiatry, Harvard Medical School, Cambridge Health Alliance, Cambridge, Massachusetts (Dr Eisen); Department of Finance and Business Management, Brooklyn College of the City University of New York, Brooklyn (Dr Fogel); Department of Medicine, University of Chicago, Chicago, Illinois (Mr Cardenas and Dr Bahn); Department of Family Medicine, Anderson Area Medical Center, Anderson, South Carolina (Dr Bradford); Department of Family Medicine, University of North Carolina-Chapel Hill at the Mountain Area Health Education Center, Asheville, North Carolina (Dr Fagan); and Advocate Healthcare, Chicago, Illinois (Dr Wiedmann)
| | - Benjamin W Van Voorhees
- Department of Pediatrics, University of Illinois at Chicago, Chicago, Illinois (Ms Marko-Holguin and Dr Van Voorhees); Department of Psychiatry, Harvard Medical School, Cambridge Health Alliance, Cambridge, Massachusetts (Dr Eisen); Department of Finance and Business Management, Brooklyn College of the City University of New York, Brooklyn (Dr Fogel); Department of Medicine, University of Chicago, Chicago, Illinois (Mr Cardenas and Dr Bahn); Department of Family Medicine, Anderson Area Medical Center, Anderson, South Carolina (Dr Bradford); Department of Family Medicine, University of North Carolina-Chapel Hill at the Mountain Area Health Education Center, Asheville, North Carolina (Dr Fagan); and Advocate Healthcare, Chicago, Illinois (Dr Wiedmann)
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Danz MS, Hempel S, Lim YW, Shanman R, Motala A, Stockdale S, Shekelle P, Rubenstein L. Incorporating evidence review into quality improvement: meeting the needs of innovators. BMJ Qual Saf 2013; 22:931-9. [PMID: 23832925 PMCID: PMC3812883 DOI: 10.1136/bmjqs-2012-001722] [Citation(s) in RCA: 18] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/10/2022]
Abstract
Background Achieving quality improvement (QI) aims often requires local innovation. Without objective evidence review, innovators may miss previously tested approaches, rely on biased information, or use personal preferences in designing and implementing local QI programmes. Aim To develop a practical, responsive approach to evidence review for QI innovations aimed at both achieving the goals of the Patient Centered Medical Home (PCMH) and developing an evidence-based QI culture. Design Descriptive organisational case report. Methods As part of a QI initiative to develop and spread innovations for achieving the Veterans Affairs (VA) PCMH (termed Patient Aligned Care Team, or PACT), we involved a professional evidence review team (consisting of review experts, an experienced librarian, and administrative support) in responding to the evidence needs of front-line primary care innovators. The review team developed a systematic approach to responsive innovation evidence review (RIER) that focused on innovator needs in terms of time frame, type of evidence and method of communicating results. To assess uptake and usefulness of the RIERs, and to learn how the content and process could be improved, we surveyed innovation leaders. Results In the first 16 months of the QI initiative, we produced 13 RIERs on a variety of topics. These were presented as 6–15-page summaries and as slides at a QI collaborative. The RIERs focused on innovator needs (eg, topic overviews, how innovations are carried out, or contextual factors relevant to implementation). All 17 innovators who responded to the survey had read at least one RIER; 50% rated the reviews as very useful and 31%, as probably useful. Conclusions These responsive evidence reviews appear to be a promising approach to integrating evidence review into QI processes.
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Fortney J, Enderle M, McDougall S, Clothier J, Otero J, Altman L, Curran G. Implementation outcomes of evidence-based quality improvement for depression in VA community based outpatient clinics. Implement Sci 2012; 7:30. [PMID: 22494428 PMCID: PMC3353178 DOI: 10.1186/1748-5908-7-30] [Citation(s) in RCA: 62] [Impact Index Per Article: 4.8] [Reference Citation Analysis] [Abstract] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/30/2011] [Accepted: 04/11/2012] [Indexed: 01/18/2023] Open
Abstract
Background Collaborative-care management is an evidence-based practice for improving depression outcomes in primary care. The Department of Veterans Affairs (VA) has mandated the implementation of collaborative-care management in its satellite clinics, known as Community Based Outpatient Clinics (CBOCs). However, the organizational characteristics of CBOCs present added challenges to implementation. The objective of this study was to evaluate the effectiveness of evidence-based quality improvement (EBQI) as a strategy to facilitate the adoption of collaborative-care management in CBOCs. Methods This nonrandomized, small-scale, multisite evaluation of EBQI was conducted at three VA Medical Centers and 11 of their affiliated CBOCs. The Plan phase of the EBQI process involved the localized tailoring of the collaborative-care management program to each CBOC. Researchers ensured that the adaptations were evidence based. Clinical and administrative staff were responsible for adapting the collaborative-care management program for local needs, priorities, preferences and resources. Plan-Do-Study-Act cycles were used to refine the program over time. The evaluation was based on the RE-AIM (Reach, Effectiveness, Adoption, Implementation, Maintenance) Framework and used data from multiple sources: administrative records, web-based decision-support systems, surveys, and key-informant interviews. Results Adoption: 69.0% (58/84) of primary care providers referred patients to the program. Reach: 9.0% (298/3,296) of primary care patients diagnosed with depression who were not already receiving specialty care were enrolled in the program. Fidelity: During baseline care manager encounters, education/activation was provided to 100% (298/298) of patients, barriers were assessed and addressed for 100% (298/298) of patients, and depression severity was monitored for 100% (298/298) of patients. Less than half (42.5%, 681/1603) of follow-up encounters during the acute stage were completed within the timeframe specified. During the acute phase of treatment for all trials, the Patient Health Questionnaire (PHQ9) symptom-monitoring tool was used at 100% (681/681) of completed follow-up encounters, and self-management goals were discussed during 15.3% (104/681) of completed follow-up encounters. During the acute phase of treatment for pharmacotherapy and combination trials, medication adherence was assessed at 99.1% (575/580) of completed follow-up encounters, and side effects were assessed at 92.4% (536/580) of completed follow-up encounters. During the acute phase of treatment for psychotherapy and combination trials, counseling session adherence was assessed at 83.3% (239/287) of completed follow-up encounters. Effectiveness: 18.8% (56/298) of enrolled patients remitted (symptom free) and another 22.1% (66/298) responded to treatment (50% reduction in symptom severity). Maintenance: 91.9% (10/11) of the CBOCs chose to sustain the program after research funds were withdrawn. Conclusions Provider adoption was good, although reach into the target population was relatively low. Fidelity and maintenance were excellent, and clinical outcomes were comparable to those in randomized controlled trials. Despite the organizational barriers, these findings suggest that EBQI is an effective facilitation strategy for CBOCs. Trial registration Clinical trial # NCT00317018.
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Affiliation(s)
- John Fortney
- Health Services Research and Development, Central Arkansas Veterans Healthcare System, North Little Rock, AR, USA.
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Curran GM, Sullivan G, Mendel P, Craske MG, Sherbourne CD, Stein MB, McDaniel A, Roy-Byrne P. Implementation of the CALM intervention for anxiety disorders: a qualitative study. Implement Sci 2012; 7:1-11. [PMID: 22404963 PMCID: PMC3319426 DOI: 10.1186/1748-5908-7-14] [Citation(s) in RCA: 30] [Impact Index Per Article: 2.3] [Reference Citation Analysis] [Abstract] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/04/2011] [Accepted: 03/09/2012] [Indexed: 11/10/2022] Open
Abstract
BACKGROUND Investigators recently tested the effectiveness of a collaborative-care intervention for anxiety disorders: Coordinated Anxiety Learning and Management(CALM) []) in 17 primary care clinics around the United States. Investigators also conducted a qualitative process evaluation. Key research questions were as follows: (1) What were the facilitators/barriers to implementing CALM? (2) What were the facilitators/barriers to sustaining CALM after the study was completed? METHODS Key informant interviews were conducted with 47 clinic staff members (18 primary care providers, 13 nurses, 8 clinic administrators, and 8 clinic staff) and 14 study-trained anxiety clinical specialists (ACSs) who coordinated the collaborative care and provided cognitive behavioral therapy. The interviews were semistructured and conducted by phone. Data were content analyzed with line-by-line analyses leading to the development and refinement of themes. RESULTS Similar themes emerged across stakeholders. Important facilitators to implementation included the perception of "low burden" to implement, provider satisfaction with the intervention, and frequent provider interaction with ACSs. Barriers to implementation included variable provider interest in mental health, high rates of part-time providers in clinics, and high social stressors of lower socioeconomic-status patients interfering with adherence. Key sustainability facilitators were if a clinic had already incorporated collaborative care for another disorder and presence of onsite mental health staff. The main barrier to sustainability was funding for the ACS. CONCLUSIONS The CALM intervention was relatively easy to incorporate during the effectiveness trial, and satisfaction was generally high. Numerous implementation and sustainability barriers could limit the reach and impact of widespread adoption. Findings should be interpreted with the knowledge that the ACSs in this study were provided and trained by the study. Future research should explore uptake of CALM and similar interventions without the aid of an effectiveness trial.
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Affiliation(s)
- Geoffrey M Curran
- Department of Psychiatry, University of Arkansas for Medical Sciences, Little Rock, AR, USA.
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Sheeran T, Rabinowitz T, Lotterman J, Reilly CF, Brown S, Donehower P, Ellsworth E, Amour JL, Bruce ML. Feasibility and impact of telemonitor-based depression care management for geriatric homecare patients. Telemed J E Health 2011; 17:620-6. [PMID: 21780942 PMCID: PMC3208250 DOI: 10.1089/tmj.2011.0011] [Citation(s) in RCA: 34] [Impact Index Per Article: 2.4] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/13/2011] [Revised: 03/31/2011] [Accepted: 04/02/2011] [Indexed: 01/04/2023] Open
Abstract
OBJECTIVE The objective of this study was to test the feasibility, acceptability, and preliminary clinical outcomes of a method to leverage existing home healthcare telemonitoring technology to deliver depression care management (DCM) to both Spanish- and English-speaking elderly homebound recipients of homecare services. MATERIALS AND METHODS Three stand-alone, nonprofit community homecare agencies located in New York, Vermont, and Miami participated in this study. Evidence-based DCM was adapted to the telemonitor platform by programming questions and educational information on depression symptoms, antidepressant adherence, and side effects. Recruited patients participated for a minimum of 3 weeks. Telehealth nurses were trained on DCM and received biweekly supervision. On-site trained research assistants conducted in-home research interviews on depression diagnosis and severity and patient satisfaction with the protocol. RESULTS An ethnically diverse sample of 48 English- and Spanish-only-speaking patients participated, along with seven telehealth nurses. Both patients and telehealth nurses reported high levels of protocol acceptance. Among 19 patients meeting diagnostic criteria for major depression, the mean depression severity was in the "markedly severe" range at baseline and in the "mild" range at follow-up. CONCLUSIONS Results of this pilot support the feasibility of using homecare's existing telemonitoring technology to deliver DCM to their elderly homebound patients. This was true for both English- and Spanish-speaking patients. Preliminary clinical outcomes suggest improvement in depression severity, although these findings require testing in a randomized clinical trial. Implications for the science and service of telehealth-based depression care for elderly patients are discussed.
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Affiliation(s)
- Thomas Sheeran
- Rhode Island Hospital and Alpert Medical School of Brown University, Providence, Rhode Island
| | - Terry Rabinowitz
- University of Vermont College of Medicine and Fletcher Allen Health Care, Burlington, Vermont
| | | | | | - Suzanne Brown
- Visiting Nurse Services in Westchester, White Plains, New York
| | - Patricia Donehower
- Visiting Nurse Association of Chittenden and Grand Isle Counties, Colchester, Vermont
| | | | - Judith L. Amour
- University of Vermont College of Medicine and Fletcher Allen Health Care, Burlington, Vermont
| | - Martha L. Bruce
- Weill Cornell Medical College, White Plains, New York, New York
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Curran GM, Pyne J, Fortney JC, Gifford A, Asch SM, Rimland D, Rodriguez-Barradas M, Monson TP, Kilbourne AM, Hagedorn H, Atkinson JH. Development and implementation of collaborative care for depression in HIV clinics. AIDS Care 2011; 23:1626-36. [DOI: 10.1080/09540121.2011.579943] [Citation(s) in RCA: 40] [Impact Index Per Article: 2.9] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
Affiliation(s)
| | - Jeffrey Pyne
- a Central Arkansas Veterans Healthcare System , Little Rock , AR , USA
| | - John C. Fortney
- a Central Arkansas Veterans Healthcare System , Little Rock , AR , USA
| | - Allen Gifford
- b Bedford Veterans Affairs Medical Center , Bedford , MA , USA
| | - Stephen M. Asch
- c Veterans Affairs Greater Los Angeles Healthcare System , Los Angeles , CA , USA
| | - David Rimland
- d Atlanta Veterans Affairs Medical Center , Atlanta , GA , USA
| | | | - Thomas P. Monson
- a Central Arkansas Veterans Healthcare System , Little Rock , AR , USA
| | - Amy M. Kilbourne
- f Veterans Affairs Ann Arbor Healthcare System , Ann Arbor , MI , USA
| | - Hilde Hagedorn
- g Minneapolis Veterans Affairs Healthcare Center , MN , USA
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Atkins D, Kupersmith J. Implementation research: a critical component of realizing the benefits of comparative effectiveness research. Am J Med 2010; 123:e38-45. [PMID: 21184866 DOI: 10.1016/j.amjmed.2010.10.007] [Citation(s) in RCA: 17] [Impact Index Per Article: 1.1] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
Abstract
Comparative effectiveness research (CER) holds the promise of improving patient-centered care and increasing value in the healthcare system. Achieving these goals, however, depends on effectively implementing the findings of CER. In this article, we draw on lessons from implementation research and our experience in the Veterans Administration (VA) healthcare system to offer recommendations about what is needed to support implementation of CER. There is no single strategy for successful implementation. Implementation efforts must take into account the nature of the evidence, the type of change being implemented, the clinical context in which the findings are being applied, and the specific barriers and facilitators to implementing new practices. The experience of the VA illustrates the importance of taking a systems approach that aligns numerous elements of the healthcare system--guidelines, decision support, performance measures, financial incentives, coverage and benefits policy, and health information technology--to support implementation:. We illustrate these principles with an example of implementing a new model of evidence-based depression care.
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Affiliation(s)
- David Atkins
- Office of Research and Development, US Department of Veterans Affairs, Washington, District of Columbia 20420, USA.
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Beattie E, Pachana NA, Franklin SJ. Double Jeopardy. Res Gerontol Nurs 2010; 3:209-20. [DOI: 10.3928/19404921-20100528-99] [Citation(s) in RCA: 12] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/20/2009] [Accepted: 05/03/2010] [Indexed: 11/20/2022]
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Schnall R, Currie LM, Jia H, John RM, Lee NJ, Velez O, Bakken S. Predictors of depression screening rates of nurses receiving a personal digital assistant-based reminder to screen. J Urban Health 2010; 87:703-12. [PMID: 20549570 PMCID: PMC2900578 DOI: 10.1007/s11524-010-9464-2] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 12/01/2022]
Abstract
The purpose of this study was to determine if race/ethnicity, payer type, or nursing specialty affected depression screening rates in primary care settings in which nurses received a reminder to screen. The sample comprised 4,160 encounters in which nurses enrolled in advanced practice training were prompted to screen for depression using the Patient Health Questionnaire (PHQ)-2/PHQ-9 integrated into a personal digital assistant-based clinical decision support system for depression screening and management. Nurses chose to screen in response to 52.5% of reminders. Adjusted odds ratios showed that payer type and nurse specialty, but not race/ethnicity, significantly predicted proportion of patients screened.
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Affiliation(s)
- Rebecca Schnall
- School of Nursing, Columbia University, 617 W. 168th Street, New York, NY 10032 United States
| | - Leanne M. Currie
- School of Nursing, University of British Columbia, T279-2201 Westbrook Mall, 2211Westbrook Mall, Vancouver, BC V6T2B5 Canada
| | - Haomiao Jia
- School of Nursing, Columbia University, 617 W. 168th Street, New York, NY 10032 United States
| | - Rita Marie John
- School of Nursing, Columbia University, 617 W. 168th Street, New York, NY 10032 United States
| | - Nam-Ju Lee
- College of Nursing, Seoul National University, 28 Yongon-Dong Chongro-Gu, Seoul, 110-799 South Korea
| | - Olivia Velez
- School of Nursing, Columbia University, 617 W. 168th Street, New York, NY 10032 United States
| | - Suzanne Bakken
- School of Nursing, Columbia University, 617 W. 168th Street, New York, NY 10032 United States
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