An innovation management assessment framework

Exploring differences in level of construction innovation: an empirical analysis in China

Innovations can overcome constraints posed by resource depletion, increasing environmental and ecological protection concerns. There is considerable amount of innovation that occurs in the construction industry. Accordingly, construction innovation is receiving increasing attention in China. However, the provincial development level of construction innovation remains unclear. To address this gap, the present study employs data-driven measurement for the level of construction innovation. A total of 25 alternative indexes were selected based on the innovation ecosystem theory. Then, text preprocessing, statistical methods, and search statistics were employed to acquire index data. The indexes weights were determined through expert scoring and a cloud model. The quantitative measurement of the level of construction innovation was finally performed. Additionally, the exploratory results were revealed with the analyses of the overall, regional, and cluster. The results revealed that overall level of construction innovation in China is not high and regional distribution is uneven. Simultaneously, the level of construction innovation is consistent with local economic strength, and it is most sensitive to innovation output in regional level. Moreover, the spatial distribution of the level of construction innovation in China was showed, which has similarity with the characteristics of geographical location. The measurement system this study represents breakthroughs over traditional methods that rely on statistics, cases, or questionnaires, which can be applied to other research fields.

Knowledge transfer and innovation in multinationals: a review of the literature using SCM-TBFO framework

Purpose

Business research has highlighted the importance of knowledge transfer and innovation in multinational firms for better performance outcomes. However, the existing body of literature is characterized by differentiated theories, antecedents and outcomes. This study aims to address this gap by adopting a systematic approach to analyze knowledge transfer and innovation literature from the perspective of multinational organizations.

Design/methodology/approach

This study follows “preferred reporting items for systematic reviews and meta-analyses” (PRISMA) guidelines for conducting a systematic literature review. The study adopts a systematic approach for analyzing the literature using School of thought (S), Contexts (C), Methodologies (M), Triggers (T), Barriers (B), Facilitators (F) and Outcomes (O) framework (SCM-TBFO framework) devised for holistic literature review. The study analyzes 75 articles from reputed journals from 2000 to 2022.

Findings

In general, knowledge transfer and innovation in multinationals is a relatively new area and is evolving rapidly. There are many opportunities to study the various perspectives that are included in the SCM-TBFO framework. The key schools of thought included the evolutionary theory of innovation, institutional theory and internationalization theory. The studies had differing settings or contexts, including China, Europe, the USA and Taiwan. Further, key methodologies that were used included regression, case studies, structural equation modeling (SEM) and theoretical studies. Knowledge transfer and innovation triggers included competitive advantage, competitive pressure, constant requirements for better products and services, foreign direct investment (FDI) and globalization. Knowledge transfer and innovation facilitators were categorized into strategy-related facilitators, organization culture and orientation-related facilitators, and resource-related facilitators. Knowledge transfer and innovation barriers included autonomy, international knowledge dispersion, risk of knowledge leakage, search breadth, ambiguity and institutional voids. Key outcomes of knowledge transfer and innovation in multinationals included financial performance, innovation performance, knowledge flow, transfer effectiveness, patents and new product development.

Originality/value

By synthesizing the literature, the study aims to provide an overview of the current state of research on knowledge transfer and innovation in multinationals. The study develops a holistic model for fostering knowledge transfer and innovation in multinationals. The proposed novel framework can also be applied to perform a holistic assessment of the current literature in various research domains. Further, the study suggests future theory development and research agendas. The study also provides implications for practitioners using the framework to achieve more desirable outcomes.

Organizational readiness and innovation in the Jordanian telecommunication companies

Purpose

The purpose of this study is to examine the effect of organizational readiness (OR) dimensions (organizational culture, climate and capability) on three types of innovations (INs) (service, process IN and entering new markets) in telecommunication companies. The study also tests the mediating role of employee engagement (EE) in the causal relationship between OR and IN.

Design/methodology/approach

In the theoretical framework, a deep and broad review of the literature was presented to determine the study variables and hypotheses that were tested in the field study. The study sample consisted of 306 respondents distributed to the headquarters of the three companies (Zain, Orange and Umniah) working in the Jordanian telecommunications sector. The number of questionnaires retrieved and valid for analysis was 255 (83%).

Findings

Results indicate a positive effect of organizational climate and organizational capacity on process IN and entering new markets. While organizational culture had no significant effect on the three types of IN EE did not have a mediating role in the relationship between OR and IN.

Research limitations/implications

The results of this study are related to the telecommunications sector as a highly competitive service sector and more able to work remotely with regard to customers, so its results cannot be generalized to other sectors such as the industry sector, which has suffered in recent years from the epidemic more than other sectors.

Practical implications

The study of OR as a concept, dimensions and effects provides great experience for leaders and managers facing the challenges of competition and threats posed by the Covid-19 pandemic. This study also helps researchers to study OR in new areas and in relation to other concepts.

Social implications

The OR covers a wide field that includes the individual, the group and the company. Therefore, readiness includes a social experience that can extend from the company to the community.

Originality/value

The study gains an important value by revealing that organizational culture as a dimension of readiness does not have a significant impact on IN. With the readiness to respond quickly to challenges, culture can be more inclined to the status quo and the prevailing routine than to IN and change.

Using biomimicry and bibliometric mapping to guide design and production of artificial coral reefs

Worldwide, artificial reefs are being installed to simultaneously attract recreational divers and protect deteriorating natural reefs. This study uses a bibliometric review of artificial coral reefs to identify five clusters as gate criteria for artificial reef design. These clusters enable the conceptualization and testing of artificial reefs for optimum integration of sociotechnical requirements, biological integrity, and ecological marine health. The five clusters are: (1) applications, solutions, and performance; (2) management, technology, and science; (3) calcification, biomineralization, chemistry, and ocean acidification; (4) coral species survival, mortality, and photosynthesis; and (5) artificial reef development, and coral and fish recruitment. The six biomimicry design stages are: define, biologize, discover, abstract, emulate, and evaluate. The 3D printing and hard corals design attracted a large number of planula larvae and different inhabitant corals, and a high species diversity in the surrounding waters. Practical implications include biomimicry-based means for coral reef restoration and recreational ecosystem services.

Efficient customer relationship management systems for online retailing: The investigation of the influential factors

In business processes, gaining customer satisfaction is vital for online retailing. In this way, it is necessary to identify the important factors for attracting and retaining customers in online retailing. Many factors are involved in efficient customer relationship management (CRM) systems. Their efficient implementation needs a deep focus on key customers, proper organization, knowledge management, technology, market, sales, ordering, support, and many other factors. Therefore, this paper examines the effective factors (including innovation management, market knowledge, competitive intelligence, entrepreneurship management, stakeholder management, project management, and business project management) on the efficiency of the CRM systems for online retailing. The data were collected from Digikala employees in Iran. Based on Morgan's table (Table A2 (Appendix)), 248 samples were randomly selected, and questionnaires were sent to employees, where 234 were fully answered. Research data and assumptions were evaluated using SPSS and PLS software. Research findings showed that innovation management (ß = .390, t = 6.426, p < .001), market knowledge (ß = .296, t = 4.864, p < .001), and competitive intelligence (ß = .115, t = 2.190, p < .005) directly impact the efficient CRM systems for online retailing. Stakeholder management (ß = .283, t = 9.713, p < .001), project management (ß = .229, t = 5.458, p < .001), and business project management (ß = .544, t = 11.351, p < .001) are also effective through the mediator variable of entrepreneurial management (ß = .143, t = 2.314, p < .005) on the efficient CRM systems for online retailing.

An analysis of the effects of stakeholders management on IT project risks using Delphi and design of experiments methods

Purpose

This study aims to evaluate how stakeholders affect project risks by analyzing the connection between stakeholder management and risk management in the information technology (IT) project context.

Design/methodology/approach

Using the Delphi method, interviews with IT project experts were conducted to examine four factors concerning stakeholder management and define probabilities for three risk variables. The design of experiments (DoE) method was applied for the design of the research instrument and data analysis.

Findings

Stakeholder engagement and communication with stakeholders have significant influence on the occurrence of negative risks, opportunities and the development of contingency strategies. These results provide project leaders with relevant data that better guide actions toward stakeholders and enhance project success probability.

Originality/value

This study clarifies important aspects of two main project management areas – stakeholder and risk management – in the IT projects context. This research also presented an unusual application for the DoE method which allows the subjective variables analysis by statistical tools and enables to explore factor influences on real project situations.

Ten commandments for successful implementation of Design for Six Sigma

Purpose

This article aims to provide Design for Six Sigma (DFSS) practitioners, researchers and academicians with Ten Commandments to successfully deploy projects.

Design/methodology/approach

The commandments are the brainchild of four authors' experience and expertise for more than 15 years of DFSS deployment in the spectrum of fields as a consultant, researcher, academic and Master Black Belt in Six Sigma and general quality management and engineering disciplines. Thus ascertained commandments were validated and classified through the “Delphi Study” to ensure its applicability.

Findings

The Ten Commandments from authors' perspective include: alignment of DFSS with organisational strategy; top management support and involvement; listening to the voice of the customers (VOC); effective training programme for right project teams; project selection and prioritisation; linking DFSS with ISO international standards; linking DFSS with organisational learning and innovation; linking DFSS with the 4th Industrial Revolution; effective use of DFSS methodology and the integrated tools within the methodology and reward and recognition schemes.

Research limitations/implications

The commandments presented in this article are the authors' personal experience in different industrial scenarios and settings and demographical locations. The authors are planning to conduct a longitudinal survey to understand further insights of these commandments with the input of several DFSS Black Belts and Master Black Belts, academicians and leading researchers from various countries.

Originality/value

All the organisation's stakeholders can use this article as general guidelines to ensure effective deployment of the DFSS approach.

Influence of national culture on knowledge management process: literature review and research agenda

Purpose

The purpose of this study is to explore, understand and investigate the relationship between national culture and knowledge management (KM) process.

Design/methodology/approach

This study is based on systematically and objectively capturing the contents of extant research papers published by researchers in this area by using the literature review methodology.

Findings

The study demonstrates significant relationship between national culture and KM process. Further, it also provides directions for future research.

Practical implications

The study will help top management to understand and appreciate the impact of national culture on KM process in organization, where people from different nations are working together. The management may apply appropriate organizational interventions to manage people of different national cultures in effective manner and effective utilization of knowledge of the organization through KM process. This paper will be considered as a quick reference and resource for anyone interested in this area.

Originality/value

This study is a comprehensive literature review of influence of national culture on KM process. Further, it also sets the research agenda for future researchers.