Industry 4.0 adoption as a moderator of the impact of lean production practices on operational performance improvement

Leveraging Industry 4.0 for marketing strategies in the medical device industry of emerging economies

This research investigates the impact of the technologies through an integrated Fuzzy Analytic Hierarchy Process (F-AHP) and VIKOR model to determine their viability as a marketing strategy for business growth in the Prosthetics and Orthotics (P&O) medical device industry. Based on expert data, the study evaluates the integration of Industry 4.0 technologies and ranks them by priority for marketing performance: "Artificial Intelligence & Machine Learning" (0.3295), "Internet of Things" (0.4325), "Virtual Reality & Augmented Reality" (0.5000), and "Big Data" (0.5704). The findings confirm that the proposed model effectively Leverage the industry 4.0 technologies to enhance marketing strategies, using Pakistan as a case study. This research serves as a blueprint for addressing the integration of next-generation marketing tools, technological advancements, and business growth challenges in the P&O industry. It contributes to the growing body of knowledge on the role of technology in improving healthcare marketing and business performance in emerging markets. Future research should explore the broader impact of Industry 4.0 technologies on healthcare marketing, focusing on strategic decision-making, efficient marketing resource allocation, and performance measurement to ensure sustained success in the P&O medical device sector. The study concludes that prioritizing Industry 4.0 technologies, however, limitations such as sample size, data collection constraints, and model complexity may Leverage the generalizability of the results. Future research should address these limitations by expanding the scope of expert involvement and exploring the application of this model in other emerging economies, to further validate the findings and assess the broader implications for healthcare marketing strategies globally.

Industry 4.0 technologies for the adoption of the circular economy: An analysis of institutional pressures and the effects on firm performance

The present research proposes a model to investigate the influence of institutional pressures on the adoption of circular economy (CE) principles, whether Industry 4.0 technologies support this adoption, and its effect on the performance of firms. To evaluate these relationships, we collected data from 248 companies operating in Brazil. Our findings reveal the importance of external stakeholders as drivers of the transition from the linear economy to CE, highlighting the normative pressures to foster CE adoption. The study brings additional evidence in support of Industry 4.0 technologies that embrace CE implementation and shows the positive effect of their integrated adoption on firm performance. Several managerial and theoretical implications emerge from this investigation: (i) efforts to adopt both CE principles and Industry 4.0 technologies positively impact the performance of firms, and CE implementation can be facilitated when integrated with these technologies; (ii) the institutional context shaped by normative and coercive pressures can have a significant influence on CE adoption; (iii) the discussion of these novel results posits theoretical insights on CE, Industry 4.0, and their relationships with firm performance.

Pharma 4.0: A deep dive top management commitment to successful Lean 4.0 implementation in Ghanaian pharma manufacturing sector

The primary aim of this study is to assess the significance of top management commitment in the context of Lean 4.0 implementation within the pharmaceutical manufacturing industry in Ghana. The study seeks to understand and evaluate the overall effectiveness and achievements associated with adopting Lean 4.0. Employing a positivist mindset, the research utilizes an explanatory quantitative research design and a survey technique. Data collected from 181 employees of pharmaceutical companies in Ghana undergo analysis using SmartPLS (version 4) and IBM SPSS version 26. The study employs a combination of descriptive statistics to summarise data characteristics and inferential statistics to test various hypotheses related to Lean 4.0 adoption. The analysis reveals that the successful integration of lean methods and Industry 4.0 technologies requires meticulous management. Simultaneously, individual implementations of lean principles and Industry 4.0 technologies positively impact business performance. Surprisingly, the study does not observe a substantial positive influence of Lean 4.0 on corporate performance, suggesting that immediate improvements in efficiency or profitability may not result from the adoption of this framework. This research contributes to the field by highlighting the need for careful management in integrating lean methods and Industry 4.0 technologies. It also emphasizes the positive impacts of lean principles and Industry 4.0 technology on business performance. The unexpected finding regarding the lack of immediate improvements in corporate efficiency or profitability with Lean 4.0 adoption prompts considerations of initial implementation challenges or the organization's need for time to adapt to this integrated approach.

The influence of internship satisfaction and the psychological contract on the career identity behavior of fresh graduates

Introduction

Frequent resignation of young workers brings huge costs to the organizational management of enterprises. The frequent turnover behavior is a sign of low career identity, and exploring the paths that influence career identity behaviors is necessary. Previous studies have found that internship satisfaction and the psychological contract can influence career identity behavior. However, the dimensions of the psychological contract are unclear, and it is uncertain whether internship satisfaction can influence career identity behavior through the different dimensions of the psychological contract. This study attempts to expand the concept of psychological contract and construct a multiple mediation model. It aims to analyze the mediating role of different dimensions of the psychological contract between internship satisfaction and career identity behavior.

Methods

A sample survey was conducted on Chinese fresh graduates by way of the questionnaire survey, and a total of 576 valid questionnaires were collected. Amos 26.0 was used to analyze the data and verify the multiple mediation model.

Results

The results showed that psychological contract can be divided into three dimensions: transactional contract, relational contract, and developmental contract. Internship satisfaction can positively influence career identity behavior via the three dimensions of psychological contract, and there are differences in mediating effects among the dimensions. The mediating effect of developmental contract is the highest, relational contract is the second, and transactional contract is the lowest.

Discussion

This article expands the dimensions of psychological contract, emphasizes the importance of developmental contract, contributes to the literature on organizational psychology, and provides scales and empirical evidence for future research. The analysis points out that fresh graduates with long-term development opportunities often show higher career identity behavior. This provides valuable insights for enhancing career identity behavior, improving career sustainability, and assisting organizations in managing human resource mobility.

Industry 4.0 impacts on operational and green innovation performances with the mediation of green practices

Purpose

The aim of this study is to investigate how green supply chain management (GSCM) practices mediate the effect of Industry 4.0 technologies on operational and green innovation performances.

Design/methodology/approach

To explore the study, data were collected from 225 different manufacturing industries in Pakistan. Gathered data were used to test the hypotheses using SmartPLS 3 software by using structural equation modeling.

Findings

The findings reveal that operational and green innovation performances are directly affected by the adoption of Industry 4.0 technologies and GSCM practices. Furthermore, the GSCM practices positively affect operational and green innovation performances. The study also investigated that the GSCM practices partially mediate the effect of Industry 4.0 on operational and green innovation performances.

Research limitations/implications

This study has some limitations, the data of this study were majorly collected from large enterprises of Pakistani firms and related to the manufacturing sector only. So, there is a huge need for attention toward small and medium-sized enterprises (SMEs). Very few researchers are focusing on SMEs, so future research can be on SMEs. It can be suggested that the relationship between digital technologies and green innovation performance can be tested through a quantitative procedure. Moreover, the effect of GSCM's aspects can be estimated on manageable execution.

Originality/value

Through the mediating relationship of GSCM practices, this research has made a unique contribution by investigating the influence of Industry 4.0 on operational and green innovation performances. To the author's knowledge, no research has been undertaken in this area.

An Integrated Fuzzy DEMATEL and Fuzzy TOPSIS Method for Analyzing Smart Manufacturing Technologies

I4.0 promotes a future in which highly individualized goods are mass produced at a competitive price through autonomous, responsive manufacturing. In order to attain market competitiveness, organizations require proper integration of I4.0 technologies and manufacturing strategy outputs (MSOs). Implementing such a comprehensive integration relies on carefully selecting I4.0 technologies to meet industrial requirements. There is little clarity on the impact of I4.0 technologies on MSOs, and the literature provides little attention to this topic. This research investigates the influence of I4.0 technologies on MSOs by combining reliable MCDM methods. This research uses a combination of fuzzy DEMATEL and fuzzy TOPSIS to evaluate the impact of I4.0 technologies on MSOs. The fuzzy theory is implemented in DEMATEL and TOPSIS to deal with the uncertainty and vagueness of human judgment. The FDEMATEL was utilized to identify interrelationships and determine criterion a’s weights, while the fuzzy TOPSIS approach was employed to rank the I4.0 technologies. According to the study’s findings, cost is the most critical factor determining MSOs’ market competitiveness, followed by flexibility and performance. On the other hand, additive manufacturing (AM) is the best I4.0 technology for competing in the global market. The results present an evaluation model for analyzing the relative important weight of multiple factors on MSOs. They can also assist managers in concentrating on the most influential factors and selecting the proper I4.0 Technology to preserve competitiveness.

Integration of Lean manufacturing and Industry 4.0: a bibliometric analysis

Purpose

The purpose of this study is to identify the prominent research constituents in the domain of integration of Lean manufacturing and Industry 4.0 techniques and analyze the intellectual structure among them.

Design/methodology/approach

A bibliometric analysis of articles based on Donthu et al. (2021a) has been adopted to conduct a systematic review of the integration of Lean manufacturing and Industry 4.0 using the Scopus database.

Findings

The co-citation analysis and bibliographic coupling depicted three clusters and themes around which the research related to the integration of Lean manufacturing and Industry 4.0. Publications related to the topic have majorly focused on the development of conceptual models and frameworks for integrating Lean manufacturing and Industry 4.0, analyzing the compatibility between the two techniques for better implementation of one another and the techniques' combined impact on operational performance.

Originality/value

Most of the review studies related to the domain of integration of Lean manufacturing and Industry 4.0 have adopted a systematic literature review methodology. The present study has tried to infer the intellectual framework of the research being conducted in the said domain using the bibliometric analysis to identify the prominent research constituents in the field and examine the intellectual relationship between them.

Linking competitive priorities, smart manufacturing advancement and organizational microfoundations

Purpose

Smart Manufacturing (SM) lies at the core of Industry 4.0. Operations management research has investigated the determinants of SM advancement but there is still limited understanding of the linkages between SM and organizational factors and about whether both the technological and organizational subsystems for SM are guided by firms’ competitive priorities. To close these gaps, building on operations strategy theory, this paper aims to empirically test a model positing that competitive priorities drive SM advancement. The relation between competitive priorities and SM advancement is assumed to be mediated by organizational microfoundations.

Design/methodology/approach

Using data from a single respondent survey with 234 firms in the automotive component industry, structural equation modeling is adopted to test the model hypotheses. Relevant constructs are measured with reference to the lead plant for SM.

Findings

Findings highlight that SM advancement is driven by the need to simultaneously compete in terms of cost, quality and delivery, thus suggesting that manufacturers view SM as a mean to develop multiple manufacturing capabilities. Organizational microfoundations fully mediate the relation between competitive priorities and SM advancement.

Originality/value

Results have implications for SM research, as they provide an understanding of the strategic priorities of firms engaging in SM. Findings also bear relevance for manufacturing executives engaged in the SM transformation, as they provide quantitative evidence that shaping an adequate organizational environment is a prerequisite for SM advancement.

How to improve firm performance? – The role of production capabilities and routines

Purpose

In the multilayered capability framework the authors integrate two layers, namely functional level production capabilities and shop floor-level production routines (PRs). The authors examine how these two layers are interlinked, and additionally, they explore how these layers contribute to firm performance.

Design/methodology/approach

The authors tested the hypotheses using structural equation modeling (SEM) on a sample of manufacturing firms.

Findings

Regarding the capability layers, the authors found that at the functional level, production dynamic capabilities (PDCs) drive the renewal of production ordinary capabilities (POCs), and that at the shop floor level, deployment of Industry 4.0 (I4.0) is influenced by lean production. Regarding the direct links between capability layers, the authors showed that PDCs and POCs have different roles in shaping shop floor PRs: PDCs is linked to I4.0, and lean methods is impacted by POCs. Concerning performance implications, only PDC and POC have significant impact on firm performance (the latter is negative), while PRs do not.

Research limitations/implications

Although, contextual factors (e.g. technology intensity, size) do not influence our findings, the potential country-effect and the dominance of medium-sized firms offer future research directions.

Practical implications

If production managers want to contribute to business performance, they should be more susceptible to resource renewal (PDCs) than to their general (POCs) or specific (PRs) exploitation efforts. As they exploit current resource stocks, they face a trade-off: they must consider that beyond their positive impacts on operational performance, their implications on business performance will be controversial.

Originality/value

Scholars usually examine one layer of capabilities, either capabilities or routines, and associate that with one dimension of performance, either financial and market measures or operational indicators. The authors propose a multilayered capability framework with a complex view on performance implications.

Trust Relationship with Suppliers, Collaborative Action, and Manufacturer Resilience in the COVID-19 Crisis

Frequent emergencies highlight the importance of corporate resilience, and relationship governance behaviors have received much attention for improving firms' resilience. This study uses structural equation modeling to test hypotheses based on trust theory and synergy theory. It investigates the impact of the behavioral operations management approach of collaborative action on manufacturers' resilience in Chinese manufacturing firms during the COVID-19 pandemic. Environmental uncertainty is used as a moderating variable to explore its role between the trust relationship with suppliers and collaborative action, which are two types of relationship management behaviors. The results show that collaborative action positively affects each of the three stages of manufacturer resilience. Moreover, collaborative action mediates between the trust relationship with suppliers and the different dimensions of manufacturer resilience. Environmental uncertainty does not moderate the facilitative effect of the trust relationship with suppliers on collaborative action. This study examines the relational governance behavior of firms in the context of a particular Chinese culture to build a bridge between relational governance behavioral science and firm resilience management. This study tries to provide inspiration for managers to improve the risk management ability of manufacturing enterprises by using relationship management theory and behavioral science.

Beyond efficiency: the role of lean practices and cultures in developing dynamic capabilities microfoundations

Purpose

The purpose of this study is to theorize and test the relationships among lean operations and lean supply chain practices, learning- and innovation-oriented lean cultures and dynamic capabilities (DCs) microfoundations. Further, this study aims to assess the association of DCs microfoundations with process innovation.

Design/methodology/approach

The researchers combine primary data collected from 153 manufacturing firms located in five continents using a survey designed for the purpose of this study with archival data downloaded from the Bureau Van Dijk Orbis database and test the hypothesized relationships using structural equation modelling.

Findings

Results support the contribution of lean operations and lean supply chain practices to the development of DCs microfoundations, which further lead to greater process innovation. Additionally, while a learning-oriented lean culture positively moderates the relationships between both lean operations and lean supply chain practices and DCs microfoundations, an innovation-oriented lean culture only moderates the relationship between lean operations practices and DCs microfoundations.

Practical implications

This study identifies DCs microfoundations as the key mechanisms for firms implementing lean practices to achieve greater levels of process innovation and the important role played by lean cultures. This study provides direction for managers to put in place DCs through lean implementations, enabling their firms to be ready to respond to challenges and opportunities generated by environmental changes.

Originality/value

While previous research has confirmed the positive effects of lean practices on efficiency, the role of lean practices and cultures in developing capabilities for reacting to environmental dynamism has received little attention. This study offers an empirically supported framework that highlights the potential of lean to adapt processes in response to environmental dynamics, thereby extending the lean paradigm beyond the traditional focus on operational efficiency.

The role of management in lean implementation: evidence from the pharmaceutical industry

Purpose

The purpose of this study is to investigate how soft lean practices moderate the performance effects of hard lean practices. The authors provide new evidence from the pharmaceutical industry, which is characterized by a highly regulated and technical environment and has been largely uncharted in the lean literature.

Design/methodology/approach

Based on a review of the literature, the authors define a set of soft and hard lean practices. The authors test the hypotheses using factor analysis and moderated hierarchical linear regression on a unique dataset containing survey data and real performance measures of 351 pharmaceutical plants.

Findings

The results show that soft lean practices can be both enabling and constraining. When management engages in performance measurement, visualisation and employee empowerment the relationship between hard lean practices and performance is positively moderated. On the other hand, when managers emphasise goal setting and work standardisation the performance outcomes are reduced.

Practical implications

Effective lean managers build organisational commitment by motivating other employees to implement lean. They use performance measurement, visualisation and employee empowerment to focus on the “why”. Less effective managers engage in commanding and micro-management. Such managers focus on the “what” by using practices like goal setting and work standardisation.

Originality/value

This article contributes to the literature on lean management by empirically testing the moderator-variable interaction effects between soft and hard lean practices. In addition, it adds new evidence from the important pharmaceutical industry.

Mediating effect of industry 4.0 technologies on the supply chain management practices and supply chain performance

The ever-growing concern of sustainability and survivability attracts academicians and practitioners to develop strategies and supply chain capabilities that cater to the challenges and helps in achieving the sustainability development goals. There is a need to develop a holistic model that facilitates understanding the relationships among supply chain practices, industry 4.0 technologies, and supply chain performance measures. Thus, this study examines the mediating effect of industry 4.0 technologies on supply chain management practices and supply chain performance measures. A survey-based data was collected from manufacturing organizations across India, and 361 complete responses were obtained. Structural equation modeling (SEM) was utilized for data analysis. This study has multiple contributions. First, the results indicate that the supply chain management practices influence the industry 4.0 technologies adoption. Second, the results also revealed that the industry 4.0 technologies significantly positively affect supply chain performance measures. Finally, industry 4.0 technologies mediated the relations between supply chain management practices and supply chain performance measures. Furthermore, the findings offer important insights into understanding the underlying mechanisms in successfully adopting and effectively using industry 4.0 technologies. The implications for theory and practices are also discussed.

Lean and agile supply chain strategies: the role of mature and emerging information technologies

Purpose

The significant changes that supply chains (SCs) are undergoing and the emergence of disruptive technologies have led to a growing effort to integrate novel and mature technologies into existing SC strategies. Thus, this study investigates the relationships between mature information technologies (ITs), emerging IT and the lean supply chain (LSC) and agile supply chain (ASC) strategies.

Design/methodology/approach

An empirical study based on structural equation modeling of survey data from 256 Spanish focal companies has been conducted to test six hypotheses.

Findings

Drawing on resource orchestration, our results point to mature IT use being an enabler of both LSC and ASC strategy implementation. The results also show an LSC mediating effect on the relationship between mature IT and ASC when SCs follow both strategies. Also, the implementation of emerging IT requires a process of consolidation over time to be genuinely useful as a facilitating mechanism for developing both the lean and agile strategies along the SC. In this sense, a suitable mix needs to be orchestrated between emerging and mature IT.

Originality/value

This study sheds light on the relevance of the mature IT and emerging IT in the context of two SC strategies (lean/agile) and provides practical and theoretical implications.

Relational resources for innovation ambidexterity within coopetitive relationships: the contingent role of managerial ambidexterity

Purpose

While the performance benefits of relational resources and managerial ambidexterity have been widely discussed in coopetition literature, there is only limited evidence that illustrates the underlying relationships between these relational resources and managerial ambidexterity. Against this background, this paper aims to investigate how managerial ambidexterity moderates the innovation ambidexterity effects of relational resources (i.e. reciprocal investments and complementary resources).

Design/methodology/approach

This study forwards various hypotheses that are grounded within the theoretical tenets of the relational view and the dynamic capabilities perspective. To test the hypotheses, this study uses survey data provided by 313 firms that pursue horizontal coopetition relationships.

Findings

The research findings offer important insights in that while reciprocal investments lead to innovation ambidexterity, complementary resources do not result in such benefits. Additionally, managerial ambidexterity complements the relational resources to develop innovation ambidexterity if and only if both managerial exploration and exploitation are applied simultaneously.

Originality/value

As opposed to widely-held beliefs, this study finds that firms' use of complementary resources is not likely to lead to innovation ambidexterity even though such resources can help in developing strong relationships. In addition, although often overlooked, managerial ambidexterity plays a vital role in transforming relational resources into useful innovations for firms involved in coopetition relationships. It is crucial for firms that their managers balance their ambidextrous activities of exploration and exploitation so as to develop innovation ambidexterity.

Adoption of Industry 4.0 technologies by organizations: a maturity levels perspective

This study employs a structured literature analysis considering Industry 4.0 technologies and their adoption stages (intention, adoption, implementation, routinization, continuance, and diffusion). We identify the technology adoption stage for each technology type, which in turn supports a maturity level categorization, as well as future research suggestions and challenging open research questions. By considering an integrated view of all the adoption stages of Industry 4.0 key technologies, we reveal the key technologies and their development stages, as well as a novel maturity level categorization perspective. The proposed categorization brings valuable research insights in the form of guidelines for practitioners and decision-makers interested in gaining a deeper understanding of the maturity level of key Industry 4.0 technologies.

The Effect of Changes in Settings from Multiple Filling Points to a Single Filling Point of an Industry 4.0-Based Yogurt Filling Machine

In process optimization, a process is adjusted so as to optimize a set of parameters while meeting constraints, with the objective to either minimize the total processing time or maximize the throughput. This article focused on the process optimization of a fully automated yogurt and flavor-filling machine developed based on the industrial revolution 4.0 concept. Mathematical models were developed for minimizing the total processing time or maximizing the throughput of an Industry 4.0-based yogurt filling system with two different machine settings called Case-I and Case-II. In Case-I, the yogurt and flavors are filled at two distinct points while Case-II considers the filling of yogurt and flavors at a single point. The models were tested with real data and the results revealed that Case-II is faster than Case-I in processing a set of customer orders. The results were used as inputs for the single-dimension rules to check which one results in more intended outputs. Additionally, different performance measures were considered and the one with most importance to the management was selected.

Digital orientation, digital maturity, and digital intensity: determinants of financial success in digital transformation settings

Purpose

This study aims to investigate three relevant antecedents of digital transformation (digital orientation, digital intensity and digital maturity) and their influences on the financial success of companies.

Design/methodology/approach

Building on the strategic management and digital transformation literature, five hypotheses are developed to find the relationships between these antecedents and financial success.

Findings

Digital orientation and digital intensity alone do not contribute to the financial success of companies. Specifically, digital intensity serves as a negative moderator between digital orientation and financial success, meaning that it reduces the performance effects of digital orientation. Digital maturity acts as a mediator between digital orientation and the financial success of companies and between digital intensity and the financial success of companies.

Originality/value

This research contributes to the literature on strategic management and digital transformation by providing a further understanding of three relevant antecedents of digital transformation (digital orientation, digital intensity and digital maturity) and how they should be positioned alongside digital transformation settings to achieve financial success.

Linking green supply chain management practices with competitiveness during covid 19: The role of big data analytics

Although the global green supply chain management (GSCM) practice has attracted considerable scholarly attention, its efficacy for environmental management systems (EMS) and market competitiveness during Covid-19 has not been fully capitalized. Therefore, the existing literature indicates that the important link between GSCM, EMS, and market competitiveness is missing as supply management is crucial to maintaining market competitiveness. To fill this research gap, the current study examines whether EMS affects the relationship between GSCM practices and market competitiveness. We also propose the moderating role of big data analytics and artificial intelligence (BDA-AI) and environmental visibility on these associations from a Covid-19 perspective. We tested a proposed model using the primary data (N = 283) from regression-based structural equation modeling (SEM). The results provide empirical support for the impact of GSCM on ESM and market competitiveness. Furthermore, the results show that BDA-AI and environmental visibility strengthen the positive relationship between GSCM-EMS and EMS and market competitiveness, respectively. Current research provides thoughtful insights for supply chain practitioners, policymakers, managers, and academics that organizations should opt for formal EMS, BDA-AI, and environmental visibility to achieve market competitiveness, even in times of crisis such as Covid-19.

Influence of Trust Relationships with Suppliers on Manufacturer Resilience in COVID-19 Era

With the frequent occurrence of emergencies such as the COVID-19 pandemic in recent years, resilience has become increasingly important for the stable and sustainable development of the manufacturing companies. Despite growing interest in supply chain resilience, less attention has been paid to manufacturer resilience and how to improve it through supplier relationship governance. Based on resource-based view (RBV) theory, trust theory and the literature on resilience, this study developed new constructs of measuring manufacturer resilience by temporal logic and sheds light on how the trust relationship with suppliers affect manufacturer resilience via the information-sharing level. The data is collected from 351 respondents who are independent directors or managers of manufacturing companies in China. This study adopted exploratory factor analysis (EFA) and structural equation modeling (SEM) to explore the dimensions of manufacturer resilience and to test the hypotheses. The results reveal that the trust relationship with suppliers has significant positive impacts on three dimensions of manufacturer resilience, that is, preparedness, responsiveness, and recovery capability. In addition, the information-sharing level partially mediates the impact of the trust relationship with suppliers on manufacturer resilience. Specifically, the information-sharing level positively affects preparedness, responsiveness, and recovery capability. Moreover, the trust relationship with suppliers facilitates the information-sharing level. Finally, the study contributes to the manufacturer resilience literature and provides useful guidance for the manufacturing enterprises in enhancing resilience quickly.

Role of project management on Sustainable Supply Chain development through Industry 4.0 technologies and Circular Economy during the COVID-19 pandemic: A multiple case study of Thai metals industry

The COVID-19 pandemic has widely disrupted manufacturing industries. This research focuses on how project management, Industry 4.0 technologies, and the Circular Economy contribute to Sustainable Supply Chain development during the pandemic. A multiple case study focusing on three companies in the metals industry, covering small-, medium-, and large-size companies from Thailand, is adopted to investigate the impact of the pandemic on companies using the dimensions of demand, production, and distribution disruptions. The result shows that project management supports Industry 4.0 technologies and Circular Economy adoption. Moreover, the COVID-19 pandemic also expedites Industry 4.0 technologies adoption. Product customization is one of the key focuses of the companies to differentiate from the competitors and create long-term competitive advantages. Industry 4.0 technologies and the Circular Economy have a positive influence on Sustainable Supply Chain development.

The evolution and future of lean Six Sigma 4.0

Purpose

This purpose of this study is to provide an overview of the current state of research on Lean Six Sigma (LSS) and Industry 4.0 and the key aspects of the relationships between them. The research analyses LSS's evolution and discusses the future role of LSS 4.0 in an increasingly digitalized world. We present the benefits and motivations of integrating LSS and Industry 4.0 as well as the critical success factors and challenges within this emerging area of research.

Design/methodology/approach

A systematic literature review methodology was established to identify, select and evaluate published research.

Findings

There is a synergistic nature between LSS and Industry 4.0. Companies having a strong LSS culture can ease the transition to Industry 4.0 while Industry 4.0 technologies can provide superior performance for companies who are using LSS methodology.

Research limitations/implications

One limitation of this research was that as this area is a nascent area, the researchers were limited in their literature review and research. A more comprehensive longitudinal study would yield more data. There is an opportunity for further study and analysis.

Practical implications

This study reviews the evolution of LSS and its integration with Industry 4.0. Organisations can use this study to understand the benefits and motivating factors for integrating LSS and Industry 4.0, the Critical Success Factors and challenges to such integration.

Originality/value

This is the first systematic literature review on LSS 4.0 and can provide insight for practitioners, organisations and future research directions.

The Impact of Integration of Industry 4.0 and Internal Organizational Forces on Sustaining Competitive Advantages and Achieving Strategic Objectives

Adopting and implementing the Industry 4.0 strategy to increase the overall performance of the organization became one of the main aims of organizations. However, ignoring the linkages between implementing strategic decisions and organizational internal factors/forces can endanger and shrink its performance, competitive advantages, and thus its strategic success. In this context, many companies failed to achieve the expected benefits of adopting the Industry 4.0 strategy. Therefore, the gained advantages of adopting the Industry 4.0 strategy should be sustained through perfect and comprehensive integration between Industry 4.0 concepts and the accompanying upgrades and changes in the organizational internal factors/forces. This will capitalize on organizations’ internal strengths and avoid weaknesses or turn them into strengths. In this paper, a conceptual model is proposed to investigate the relation between Industry 4.0 and internal organizational forces and examine their impacts on the sustainable competitive advantages of the organization. In the hypothesized model, three innovation capabilities (i.e., technological, economic, and commercial innovation) have been used to mediate the relation between the internal forces and the sustainable competitive advantages in parallel with Industry 4.0 adoption. The model and the proposed hypotheses have been simulated and tested using partial least squares structural equations modeling software called SmartPLS. The sample size used is 125 responses from different manufacturing fields. The results demonstrate the significant role that the internal organizational forces play in maintaining and sustaining the organization’s competitive advantages in combination with Industry 4.0.

The role of absorptive capacity in the adoption of Smart Manufacturing

Purpose

Smart Manufacturing (SM) lies at the core of Industry 4.0. Operations management research has identified several factors influencing firms’ ability to adopt SM. However, a clear understanding of capabilities needed to progress in SM is still missing. This paper aims to investigate how absorptive capacity (AC) allows firms to advance in SM and explore how managerial antecedents support the capacity to absorb SM-related knowledge at different stages of SM adoption.

Design/methodology/approach

This study adopts an exploratory approach through multiple case studies. Twelve firms, operating as part of the automotive supply chain and exhibiting different stages of SM adoption, constitute the sample.

Findings

The results suggest that advancement in SM requires firms to progressively reinforce their AC. Firms’ ability to acquire and assimilate SM knowledge is supported by managerial antecedents encompassing integrative capacities to bridge old and SM technologies, managerial cognition through the clear alignment of SM technologies with strategic goals and knowledge development capabilities through practices oriented to provide senior managers with SM competences.

Originality/value

The findings contribute to SM research by suggesting that AC is a crucial dynamic capability for SM adoption. The results also provide evidence-grounded recommendations to firms engaged in the digital transformation on the managerial capabilities needed to support AC and to progress from lower to higher stages of SM.

Contributions of Healthcare 4.0 digital applications to the resilience of healthcare organizations during the COVID-19 outbreak

In this paper, we examine the contributions of digital applications to the resilience of healthcare organizations during the COVID-19 outbreak. The studied applications are framed as Healthcare 4.0 (H4.0), comprising bundles of information and communication technologies used to improve operations in the health value chain. Data collection was carried out through semi-structured interviews with 10 senior managers from clinician and non-clinician departments of two large-sized Brazilian hospitals treating patients infected with SARS-CoV-2. Interviews were analyzed through content analysis, using data analysis categories related to the application focus (i.e., supply chain, patient diagnosis, patient treatment, and patient follow-up) and targeted resilience ability (i.e., monitor, anticipate, respond, and learn). Results indicate that applications oriented to supply chain and patient diagnosis contribute to all resilience abilities. Furthermore, depending on the resilience ability to be improved, different applications may be prioritized. Four research propositions for theory-testing in future studies are also presented.

An Exploratory Case Study on the Metrics and Performance of IoT Investment in Japanese Manufacturing Firms

This study investigates the objectives, approval process, decision criteria, metrics, and performance of the Internet of Things (IoT) system investment in four Japanese manufacturing firms through exploratory case analysis. This study conducted semi-structured interviews and several workshops with practitioners to collect, confirm, supplement, and verify the interviews data and the researcher’s interpretations. The study clarifies the actual status of investment activities in IoT systems and the essential common issues. In addition, this study shows that IoT investments in Japanese companies improve production activities’ efficiency. However, collaboration among divisions and departments other than production is not sufficient. This paper also contributes to constructing an analytical framework for comprehensively clarifying IT system investment decision-making and investment effects. These findings will be one of the reference points of the IoT system investment project and will contribute to the recent digital transformation movement in many manufacturing firms.

Influence of Bottleneck on Productivity of Production Processes Controlled by Different Pull Control Mechanisms

The goal of any lean implementation in production process is achieving better production performances and one of them is productivity. Among many lean principles, pull principle is the most complex to achieve. There are different production control mechanisms for achieving pull and making decision which one to apply can be demanding because sometimes it is not obvious which is the best for specific situation. Many different production parameters influence production process and for one production setting, one control mechanism is the best choice, but for another production setting it might not be. One goal of this study was to research the influence of bottleneck in the production process in regard to achieving better productivity by applying pull principle. Some of the literature considered deals with the topic of bottleneck and pull but focuses only on bottleneck or in addition on one another production parameter and most of the literature studies up to three different pull control mechanisms. One of the objectives of this study was also to fill the research gap in a way to investigate more mechanisms, particularly, according to the literature, those most widely used in various production conditions with emphasis on bottleneck. The advantage of this research is that in addition to the bottleneck, other parameters, namely the number of control cards, variations and processing time are considered. For that reason, simulation experimentation was conducted and as a result regression functions modelling the relationship between productivity and mentioned parameters for four different pull control mechanisms are gained. The analysis showed that the existence of a bottleneck affects the effectiveness of pull mechanisms in terms of productivity.

Developing a learning-to-learn capability: insights on conditions for Industry 4.0 adoption

Purpose

This paper investigates how manufacturers can develop a learning-to-learn capability for enabling Industry 4.0 adoption.

Design/methodology/approach

This research design is guided by our research question: How can manufacturers develop a learning-to-learn capability that enables Industry 4.0 adoption? The authors adopt action research to generate actionable knowledge from a two-year-long action learning intervention at the Danish rooftop window manufacturer VELUX.

Findings

Drawing on emergent insights from the action learning intervention, it was found that a learning-to-learn capability based on lean was a core construct and enabler for manufacturers to adopt Industry 4.0 successfully. Institutionalizing an organizational learning scaffold encompassing the intertwined learning processes of systems Alpha, Beta and Gamma served as a significant way to develop a learning-to-learn capability for Industry 4.0 adoption (systematic problem-solving abilities, leaders as learning facilitators, presence of a supportive learning environment and Industry 4.0 knowledge). Moreover, group coaching is a practical action learning intervention for invoking system Gamma and developing leaders to become learning facilitators – an essential leadership role during Industry 4.0 adoption.

Originality/value

The study contributes to theory and practice by adopting action research and action learning to explore learning-to-learn as a core construct for enabling Industry 4.0 adoption and providing a set of conditions for developing a learning-to-learn capability. Furthermore, the study reveals that leaders are required to act as learning facilitators instead of relying on learning about and implementing Industry 4.0 best practices for enabling adoption.

Investigating the Integration of Industry 4.0 and Lean Principles on Supply Chain: A Multi-Perspective Systematic Literature Review

The development of digital technologies in all aspects of human life leads to increasing the necessity for investigating them in the Supply Chain (SC) as the main channel to provide products. Moreover, Lean principles, with the aim of reducing wastes, could be one of the main research streams in SC in recent years. Therefore, it is valuable to figure out the mutual effects of Lean principles and digital technologies as two growing areas in SC. Previous works did not pay attention to investigating this relationship at the SC level and were more focused on the production level. However, the present work addresses this issue by conducting a multi-perspective Systematic Literature Review (SLR). Additionally, in the present SLR, the impact of individual Industry 4.0 technologies in relation to Lean principles was investigated from various SC perspectives. The results reveal the necessity of studying single SC processes in Lean Digital SC. Moreover, the applicability of each technology should be illustrated to alleviate SC operational and organizational issues. The results provide useful insights about applying single digital technologies as well as a combination of them to each SC process to solve specific issues.

Quality 4.0 – a review of and framework for quality management in the digital era

Purpose

Industry 4.0 has brought about a paradigm shift in value delivery with the introduction of disruptive technologies. This has resulted in efforts by organizations to re-invent their business processes and reskill their workforce while attempting to realize digital transformation. Quality management in the context of Industry 4.0 is still in its nascent stage with researchers trying to identify key and relevant components of quality management with respect to Industry 4.0. The current study attempts to address the knowledge gap through a literature review and subsequently provide a conceptual framework for quality in the digital transformation context.

Design/methodology/approach

An integrative literature review was conducted to analyze and abstract knowledge from the literature on Quality 4.0 and a conceptual framework was developed based on the review.

Findings

The review revealed the motivators, building blocks and challenges for Quality 4.0. The conceptual framework discusses the salient points relevant to Quality 4.0 with respect to the people, process and technology dimensions and their sub-dimensions that can be used to build 4.0 capabilities. The proposed framework is represented to depict the conceptualization and the relationships among its components.

Originality/value

This study aims to contribute to the model building efforts of researchers towards Quality 4.0. The points discussed here provide an actionable direction to augment the efforts of practitioners and organizations in quality management in the context of Industry 4.0, especially digital transformation.

Is lean a theory? Viewpoints and outlook

Purpose

Lean remains popular in a wide range of private and public sectors and continues to attract a significant amount of research. However, most of this research is not grounded in theory. This paper presents and discusses different expert viewpoints on the role of theory in lean research and practice and provides guidelines for future research.

Design/methodology/approach

Seven experienced lean authors independently provide their views to the question “is Lean a theory?” before Rachna Shah summarizes the viewpoints and provides a holistic outlook for lean research.

Findings

Authors agree, disagree and sometimes agree to disagree. However, a close look reveals agreement on several key points. The paper concludes that Lean is not a theory but has plenty of theoretical underpinnings. Many lean-related theories provide promising opportunities for future research.

Originality/value

As researchers, we are asked to justify our research drawing on “theory,” but what does that mean for a practice-driven phenomenon such as lean? This paper provides answers and directions for future research.

Industry 4.0 in Manufacturing: Benefits, Barriers and Organizational Factors that Influence its Adoption

Industry 4.0 allows the integration of intelligent technologies into manufacturing processes to promote operational benefits, but it is influenced by some barriers. The purpose of this study is to identify the benefits, barriers, and organizational factors that can influence the adoption of Industry 4.0 in manufacturing through a systematic literature review. We found and analyzed 10 benefits, 9 barriers, and 8 organizational factors and we also propose a conceptual framework. The factors analyzed can help create more consistent theoretical models for the adoption of Industry 4.0 in manufacturers and highlight the opportunities and challenges of the implementation.

Impact of IoT on Manufacturing Industry 4.0: A New Triangular Systematic Review

The Internet of Things (IoT) has realised the fourth industrial revolution concept; however, its applications in the manufacturing industry are relatively sparse and primarily investigated without contextual peculiarities. Our research undertakes an intricate critical review to investigate significant aspects of IoT applications in the manufacturing Industry 4.0 perspective to address this gap. We adopt a systematic literature review approach by Denyer and Tranfield (2009) to carry out critical analyses that help develop future research domains based on empirical studies. We describe key knowledge gaps in the existing literature and empirical studies by exploring the main contribution categories and finding six critical differences between traditional and manufacturing Industry 4.0 and 10 enablers and 11 challenges of IoT applications. Finally, an agenda for future research is proposed with 11 research domains to focus on the recognised gaps.

Make-in-India and Industry 4.0: technology readiness of select firms, barriers and socio-technical implications

Purpose

In this research, the emphasis is multifold. First objective is to study differences amongst India's Make-in-India, Germany's Industry 4.0 and China's Made-in-China 2025 on a macro level. Second objective is to identify where does individual industry segment out of the five broad segments (prioritized by Make-in-India initiative) represented by ten firms in India stand in terms of adoption of Industry 4.0 technologies. Third objective is to identify key barriers for each of these five industry segments. Finally, socio-technical interventions are also proposed aimed at faster adoption of Industry 4.0 technologies.

Design/methodology/approach

A mixed methodological approach is followed to achieve the research objectives. First, for the macro-level comparison of three pertinent countries, extant research and industry literature have been relied upon. Thereafter, at a micro level, inputs from experts belonging to focal sectors are included in this study to ascertain the current level of readiness of adoption of Industry 4.0 technologies and the barriers to adoption. Finally, the authors argue for and propose some socio-technical interventions that are aimed at mitigation of barriers for adoption of Industry 4.0 technologies.

Findings

It has been ascertained that amongst the ten firms (two each from given focal sectors) considered in the study, the automotive and the software firm are perhaps best placed to adopt the Industry 4.0 technology, while the infrastructure project management firm is least ready for Industry 4.0 technologies. The common barriers to adoption of Industry 4.0 technologies, as elaborated by experts belonging to each of the ten firms, are also identified. These three commons barriers are resistance to change, unclear economic benefits and problems related to coordination and collaboration.

Research limitations/implications

The study is one of first attempts to understand the nuances related to technology readiness across focal industries pertaining to the Make-in-India initiative and Industry 4.0. The study furthers the extant understanding of common and distinct barriers across industries. Employing the soft-systems methodology, the study advocates for a number of socio-technical interventions pertaining to establishment of e-skill ecosystem, community learning clusters and sector-focussed skill acquisition and augmentation. Since the study considers only two firms corresponding to each of the five focal sectors, including more firms across industries could have resulted in further validation of study as well.

Practical implications

Contrasting the initiatives of the three countries results in identification of different thematic focus of the respective initiatives. While India's Make-in-India initiative has a strong social dimension, Germany's Industry 4.0 and Made-in-China 2025 have key objective related to integration of cyber-physical systems and to graduate to innovation-driven country, respectively. Further, analysis on the technology readiness for adoption of Industry 4.0 technologies based on the respective experts' assessment results in understanding of the underlying barriers.

Social implications

Adopting the soft-systems perspective linking nuances of stakeholders, socio-technical systems and socio-economic characteristics results in several propositions to further the social objectives of India's Make-in-India initiative. These propositions advocate for pathways in which extant strengths in terms of technology, people and existing socio-technical structures can be brought together to cater to the requirements related to employability and skill augmentation of new as well as existing workforce.

Originality/value

Extant research literature is primarily focussed on certain specific topics within Industry 4.0 implementation and is mainly based on conceptual or theoretical basis. From a practitioners' perspective, only a few empirical papers could be found that too are typically focussed on single case studies resulting from pilot applications of Industry 4.0. However, such papers have not examined the broad implications of Industry 4.0 in terms of differences between key countries' manufacturing initiatives, readiness of key sectors, sectoral barriers and accompanying policy-level implications associated with implementation of Industry 4.0. Thus, the objective of this research is to abridge these research gaps.

Lab Scale Implementation of Industry 4.0 for an Automatic Yogurt Filling Production System—Experimentation, Modeling and Process Optimization

Currently, Industry 4.0 is word of mouth, and its implementation has gained increased attention from industrial and academic researchers, entrepreneurs, and service providers all over the world. With Industry 4.0, the integration of facilities and products enables real-time data exchange, and the overall production system becomes self-reliant and intelligent to predict and maintain its operational performance. In this research, the lab-scale implementation of Industry 4.0 is implemented for an automatic yogurt filling production system. A mathematical model for the process optimization of Industry 4.0 was also developed. A real-life problem was solved optimally using linear programming techniques with the objective of maximizing the speed of the conveyor belt. Moreover, the sequencing of processing orders using single-dimensional rules was performed. The effects of changes in the feed rate of the yogurt valve and length of the conveyor belt on the feed rate of the flavor valve, speed of conveyor belt, waiting time, processing times, and the different performance measures were investigated at the end.

Strategic supplier relationships and supply chain resilience: Is digital transformation that precludes trust beneficial?

Purpose

The purpose of this study is to investigate the role that communication, trust and digital transformation can play in the relationship between joint problem-solving and supply chain resilience. More specifically, the authors try to examine the possibility of digital transformation as a replacement for trust within a joint problem-solving context.

Design/methodology/approach

A survey instrument was developed and administrated to manufacturing firms within the United Kingdom and the United States. Based on data collected from 291 senior managers, multiple linear regressions were conducted through a customized process model to test the proposed hypotheses.

Findings

The results point to the actual impact of digital transformation being far more complicated than the initial benefits that it appears to bring within a supply chain. Thus, technology is only effective when applied within the right context. The authors showcase that the trio of digital transformation, trust and joint problem-solving can be highly valuable to establish supply chain resilience and that further investigation on the interrelationships between these concepts is warranted.

Practical implications

Manufacturing firms that aim to adopt new technologies should not consider advanced digital technologies as an alternative to trust. While digital transformation can improve resource sharing and integration, governance mechanisms–such as trust–will remain the cornerstones of strategic supplier relationships. Therefore, supply chain partners must strive to achieve a balance between trust and the right type of digital technology.

Originality/value

This study contributes to the growing literature focusing on the role that digital transformation can play in developing supply chain capabilities. It adds an early empirical insight on the role of technology and governance in joint problem-solving and supply chain resilience.

Country-related future research agenda of Lean Manufacturing–A systematic literature review

Purpose

Many future research proposals of Lean Manufacturing (LM) are presented in the literature. The purpose of this paper is to determine these future research proposals of LM which are country-related and classify them.

Design/methodology/approach

A systematic literature review (SLR) of peer-reviewed journal articles in LM was conducted. A total of 145 articles published in 34 journals during 2010–2020 were collected from four major management science publishers namely, Emerald Online, Elsevier/Science Direct, Springer Link and Taylor and Francis. The country-related future research proposals of LM identified in the literature were classified according to, firstly, the continent of the country of reference, and secondly, some form of natural affinity of these proposals creating meaningful themes. The quality tool “affinity diagram” was applied to classify the country-related future research proposals of LM.

Findings

The country-related future research proposals of LM, which are increasing in the literature over time, refer mostly to studies to be conducted in several continents/countries and to multinational studies. Conducting studies specifically in Asia, Europe, South and North America, Africa and Australia–New Zealand is also suggested. The plethora of the country-related future research proposals of LM were classified, based on the affinity of their content, into 18 meaningful themes. These themes were also classified based on their affinity into two broad categories, namely “themes concerning the LM approach itself” and “themes concerning factors outside the LM approach”.

Research limitations/implications

The restricted number of the databases searched and the subjectivity of classifying the large number of the country-related future research proposals into themes are the main limitations of the present SLR. Based on these limitations, future literature review studies can be carried out.

Practical implications

Useful proposals are provided to researchers of several countries for conducting original and country-specific research studies which can enrich the knowledge of the implementation of LM under the specific circumstances of a country for the benefit of practitioners.

Originality/value

This study goes beyond previous literature review studies on LM by focusing exclusively on the LM future research agenda which is country related. The analytical presentation of the country-related future research proposals as well as the formulation of clusters of these proposals make the present SLR study substantially different from those carried out worldwide so far.

Managing emergency situations with lean and advanced manufacturing technologies: an empirical study on the Rumbia typhoon disaster

Purpose

This study aims to examine the impact of lean manufacturing (LM) on the financial performance of companies affected by emergency situations. It additionally explores the role of advanced manufacturing technologies (AMTs) in complementing LM to enhance financial performance in emergency and non-emergency situations.

Design/methodology/approach

Both survey and archival data were collected from 219 manufacturing companies in China. With longitudinal data collected before and after an emergency situation (i.e. Typhoon Rumbia), regression analysis was conducted to investigate the effects of LM and AMTs on financial performance in different contexts.

Findings

Our results reveal an inverted U-shaped relationship between LM and financial performance in the context of emergency. We also found that AMTs exerted a positive moderation effect on the inverted U-shaped relationship, indicating high levels of AMTs that mitigated the inefficiency of LM in coping with supply chain emergencies.

Research limitations/implications

Through simultaneous investigation of LM and AMTs as bundles of practices and their fit with different contexts, this study takes a systems approach to fit that advances the application of contingency theory in the Operations Management literature to more complex patterns of fit.

Originality/value

This study illuminates how AMTs support LM practices in facilitating organizational performance in different contexts. Specifically, this study unravels the interaction mechanisms between AMTs and LM in influencing financial performance in emergency and non-emergency situations.

Stories Told by Publications about the Relationship between Industry 4.0 and Lean: Systematic Literature Review and Future Research Agenda

Industry 4.0 and its application in the business has been the focus of attention by the academy, for its ability to establish principles of flexibility and connectivity along the shop floor. Meantime, because of a lean wave in the 1990’s, most of the western industry adopted principles, techniques and tools of lean production, whose results were quickly captured, guaranteed its adoption worldwide. Thus, with a view to turning traditional manufacturing companies into smart companies, it is essential to preserve the existing system and find ways for the two concepts (Lean and I4.0) to come together. This study was conducted based on a systematic literature review, using the Scopus database. The PRISMA process was the method used to select the articles. Finally, to analyze and discuss the results, the bibliometric analysis of the articles and content analysis were adopted. The results point to a greater impact of I4.0 technologies on lean, since it was perceived that I4.0 technologies give to lean tools a more dynamic way of working, accelerating information sharing processes and improving production manager’s and operator’s decision making. In the perspective of lean’s contribution to I4.0; however, there is little practical and theoretical application, thus the actual contribution is still somewhat blurred.

Impact of lean service, workplace environment, and social practices on the operational performance of India post service industry

This paper aims to study the determinants of the Lean Service System (LSS) on the Operational Performance (OP) of India's mail service in the National Sorting Hub (NSH), Mangaluru, Karnataka, the southern part of India. Measuring the OP in mail service is a big challenge in the postal service industry. Hence, we have conducted a survey, and 150 usable data has measured the impact of Lean Service Practices (LSP), Lean Workplace Environment Practices (LWEP), and Lean Social Practices (LSoP) on the OP. The results are analyzed from the partial least square based structural equation modelling (PLS-SEM) with the support of R programming. The analysis shows that there is positive and significant impact of LSP (β = 0.380, p < .05), followed by LWEP (β = 0.281, p < .05), and LSoP (β = 0.266, p < .05) on OP. The practical effect of the findings of LSS are effectively implemented for enhancing the OP of the business. This research addresses the appropriate empirical model to test LSS in India's postal service industry, which is scant in the existing literature. Moreover, this study helps India Post to review its policy so as to sustain the effectiveness of Lean Service (LS) implementation.

Impact of COVID-19 outbreak on employee performance - Moderating role of industry 4.0 base technologies

COVID-19 outbreak has implied significant changes in the way service organizations work, affecting employees' routine and activities. At the same time, the advent of Industry 4.0 (I4.0) introduced new technologies that might facilitate such activities, mitigating the COVID-19's implications. The objective of this research is two-fold. First, we aim at examining the impact of COVID-19's work implications on employees' performance (i.e. output quality and delivery). Second, we seek to verify the moderating role of I4.0 base technologies on this relationship. We surveyed 106 employees of different service organizations who have been working remotely during the pandemic and analyzed their responses through multivariate techniques. Results revealed that COVID-19's work implications (i.e. home office work environment, job insecurity and virtual connection) do impact employee's performance, although not at the same extent. Further, we found that I4.0 technologies moderate the enhancement of employee's performance. However, the orientation and intensity of such moderation may vary according to the performance metric and work implication under analysis. As COVID-19 outbreak inevitably pushed new ways of working that can become an integral part of the post-pandemic world, our research provides important theoretical and practical implications for improving employee's performance through the digitalization of service organizations.

Support of Advanced Technologies in Supply Chain Processes and Sustainability Impact

This paper aims to present a study of the type of advanced technologies used across manufacturing supply chains in supporting the main processes of the supply chain operations reference model (SCOR). It also intends to identify a set of sustainable performance indicators (environmental, economic, and social) suitable to evaluate a supply chain 4.0 (SC4.0). To attain this objective, based on the literature review, a conceptual model is proposed. The multiple case study is used with a cross-case comparison to identify the type of advanced technologies more commonly used in SC4.0, and the performance indicators more suitable for assessing a SC4.0 sustainability performance. A sample of ten case studies was considered with companies belonging to different manufacturing SCs, from different countries, and belonging to different echelons. Main findings revealed that the level of adoption of advanced technologies in the Supply Chain SCOR processes varies amongst the case studies. Some technologies are quite commonly used among the several SCOR processes and companies while others are seldom applied. Some indicators were also identified that are regarded as very or extremely suitable to evaluate the sustainability performance of a SC4.0. The main contribution of this research to the body of knowledge is the empirical insights on the SC4.0 field and on Supply Chain Sustainability performance measurement. The results provide guidelines for the selection of advanced technologies to support SC processes and for the design of sustainable SC4.0 performance measurement systems.

Applying Industry 4.0 technologies in the COVID–19 sustainable chains

Purpose

The purpose of this paper is 1) to investigate the effects on the crucial Industry 4.0 technological innovations that interact between the real and virtual worlds and that are applied in the sustainable supply chain process; 2) to contribute to the identification of the opportunities, the challenges and the gaps that will support the new research study developments and 3) to analyze the impact of the Industry 4.0 technologies as facilitators of the sustainable supply chain performance in the midst of the Coronavirus (COVID-19).

Design/methodology/approach

This research is performed through a bibliographic review in the electronic databases of the Emerald Insight, the Scopus and the Web of Science, considering the main scientific publications on the subject.

Findings

The bibliographic search results in 526 articles, followed by two sequential filters for deleting the duplicate articles (resulting in 487 articles) and for selecting the most relevant articles (resulting in 150 articles).

Practical implications

This article identifies the opportunities and the challenges focused on the emerging Industry 4.0 theme. The opportunities can contribute to the sustainable performance of the supply chains and their territories. The Industry 4.0 can also generate challenges like the social inequalities related to the position of the man in the labor market by replacing the human workforce with the machines. Therefore, the man-machine relationship in the Industry 4.0 era is analyzed as a gap in the literature. Therefore, as a way to fill this gap, the authors of this article suggest the exploration of the research focused on the Society 5.0. Also known as “super-smart society,” this recent theme appeared in Japan in April 2016. According to Fukuda (2020), in addition to the focus on the technological development, the Society 5.0 also aims at the quality of life and the social challenge resolutions.

Originality/value

This article contributes to the analysis of the Industry 4.0 technologies as facilitators in the sustainable supply chain performance. It addresses the impacts of the Industry 4.0 technologies applied to the supply chains in the midst of the COVID-19 pandemic, and it analyzes the research gaps and limitations found in the literature. The result of this study can add value and stimulate new research studies related to the application of the Industry 4.0 technologies as facilitators in the supply chain sustainable performance. It can encourage the studies related to the COVID-19 impacts on the sustainable supply chains, and it can promote the research development on the relationship among the man, the machine and the labor in the Fourth Industrial Revolution.

Challenges in Sensors Technology for Industry 4.0 for Futuristic Metrological Applications

The current advances and innovations in sensor technologies attributed to Industry 4.0 serve as the backbone for the inclusive growth of industry and ramping up the economy of any country. Industry 4.0 was basically conceptualized by introducing the Internet of Things (IoT) and Information and Communication technologies (ICT) that serve as an interface between digital and physical world through the fusion of smart sensors. The role of smart sensors and IoT-enabled industrial infrastructure is pivotal for adapting to the advanced technologies based on fusion of smart sensors. Digital meteorological traceability and uses of intelligent sensors, instrumentation and machinery in Industry 4.0, Smart Cities, Digital India and AtmaNirbhar Bharat missions of the government of India, are not only highly important but also in huge demand, which is going to increase manifolds in the years to come. The present paper is an attempt to provide a terse review and perspectives related to the advanced technological developments in this field and the challenges therein.