The construction of knowledge from the scientific literature about the theme seaport performance evaluation

Retenção do conhecimento organizacional: análise da literatura internacional

RESUMO O objetivo deste trabalho foi selecionar um fragmento do conhecimento internacional sobre o tema retenção do conhecimento organizacional, e identificar as características desses estudos. Metodologicamente, esta pesquisa orienta-se por uma perspectiva construtivista, com abordagem qualitativa-quantitativa e com objetivos exploratório e descritivo. O Knowledge Development Process - Construtivist (Proknow-C) foi utilizado para a seleção de um Portfólio Bibliográfico alinhado ao tema de pesquisa e para a análise bibliométrica. Dentre os principais resultados, a rede de coautorias evidenciou pouca relação entre os 48 pesquisadores do tema. Porém, a rede de citações demonstrou referenciação constante e historicamente evolutiva entre os artigos. A maior parte das pesquisas teve como objetivo identificar ou apresentar aspectos da retenção do conhecimento organizacional. Os principais temas relacionados foram: gestão do conhecimento, gestão de pessoas e estrutura organizacional. As dimensões mais utilizadas foram: retenção do conhecimento, perda do conhecimento, sistemas de informação, memória organizacional, turnover, aposentadoria e transferência do conhecimento. Estados Unidos da América, Austrália e Canadá se destacaram como países sede das organizações onde ocorreram as pesquisas empíricas e também das instituições de pesquisa. Os resultados evidenciaram a dinâmica e as características das pesquisas sobre retenção do conhecimento organizacional, na amostra utilizada, e possibilitam a evolução do tema.

Using a Constructivist Multi-Criteria Decision Aid Model (MCDA-C) to Develop a Novel Approach to Self-Manage Motivation in Organizations

The Brazilian Federal Highway Patrol is an organ of public administration with the constitutional mission to carry out the extensive patrolling of federal highways. Stress and physical and emotional exhaustion are constant, causing illnesses along with frustration, demotivation, and depression. The objective of this research is the development of a self-evaluation model of performance for the Federal Highway Patrols, using their perceptions to enhance their motivation at work considering the factors under their control. The constructivist multi-criteria decision aid (MCDA-C) methodology was used to elaborate the model. The proposed model identifies, establishes, and structures a process to measure the performance of patrol officers on the relevant aspects that they can manage, to guide their decisions toward the desired consequences, thus regulating their stress levels.

Management Support Model for Information Technology Outsourcing

This study deals with the problem of outsourcing management, presenting a structure to support decision-making on effective information-technology outsourcing and highlighting the advantages and disadvantages that must be addressed. Since the study involves multiple variables, partially defined and conflicting objectives, and the will of decision-makers to broaden their understanding of the impact of decisions, the study used the multicriteria decision aid constructivist method to lead data collection and analysis. The chief results presented are: (i) a structured appraisal arranged by 8 strategic objectives and 107 performance indicators; (ii) the strengths and weaknesses of the status quo; and (iii) a process diagram for generating improvements. To ensure presentation of scientific and practical recognition in accordance with the constructivist path, the epistemological view adopted meets the scientific and practical requirements to ensure validity, legitimacy, and effectiveness of a model to support a decision-making process in a practical environment.

Performance Evaluation of Reverse Logistics: Opportunities for Future Research

This study aimed to analyze the characteristics of the scientific research that approaches Reverse Logistics (RL) from the perspective of Performance Evaluation (PE). For this purpose, ProKnow-C was used to select 21 articles to compose a Bibliographical Portfolio (BP). Among the results, we mention Govindan, Sarkis, Zhu and Lai as prominent authors. By analyzing the articles, it was perceived that most of them perform the RL and PE fields separately and present tools that consider the alignment of the indicators with the strategy. Also, the articles lack of a structured PE process that could serve as a subsidy to the practice of logistics management. The results present that there is a theoretical gap in the literature of a PE model of RL.

Lean implementation in healthcare supply chain: a scoping review

PURPOSE

The purpose of this paper is to identify the lean production (LP) practices applied in healthcare supply chain and the existing barriers related to their implementation.

DESIGN/METHODOLOGY/APPROACH

To achieve that, a scoping review was carried out in order to consolidate the main practices and barriers, and also to evidence research gaps and directions according to different theoretical lenses.

FINDINGS

The findings show that there is a consensus on the potential of LP practices implementation in healthcare supply chain, but most studies still report such implementation restricted to specific unit or value stream within a hospital.

ORIGINALITY/VALUE

Healthcare organizations are under constant pressure to reduce costs and wastes, while improving services and patient safety. Further, its supply chain usually presents great opportunities for improvement, both in terms of cost reduction and quality of care increase. In this sense, the adaptation of LP practices and principles has been widely accepted in healthcare. However, studies show that most implementations fall far short from their goals because they are done in a fragmented way, and not from a system-wide perspective.

Integrated and ecosystemic approaches for bridging the gap between environmental management and port management

The rapid exploitation of coastal and marine ecosystemic capital is on course to reach a critical point. The difficulty of implementing Integrated and ecosystem based management models, taking into the account the great complexity of the marine socio-ecological systems, has resulted in a significant gap between theory and practice. The majority of authors emphasize difficulties in engaging and convincing private stakeholders and a number of economic sectors involved in these processes. This reticence is traditionally more pronounced in the port sector, despite their important role in the transformation of coastal and marine areas. This paper seeks to establish bridges between the Environmental Management systems and Tools (EMT) of economic sectors and the Integrated and Ecosystem Based Management models (IEBM). To achieve this goal, an effort has been made to rethink concepts and principles traditionally used in EMT to bring them into line with those of IEBM. A DPSIR adapted framework is proposed and applied in a conceptual model, where the necessary elements for environmental management tools and ecosystemic models coexist. The logic of ecosystem services has been included, with special attention to the variable of human behaviour. How the proposals fit into the reality of the maritime-port sector was analysed in a transversal way, seeking Socio-Ecological Port System (SEPS) perspectives. This made it possible to move from Environmental Management Systems to an Integrated and Ecosystem Based Port Environmental Management System (PEMS-IEB). From a managerial perspective, it was also suggested that an additional DPSIR framework should be applied to the "response" component, the management system itself, understood as a system with its own elements, processes and interrelations.