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Tavender EJ, Wilson CL, Dalziel S, Oakley E, Borland M, Ballard DW, Cotterell E, Phillips N, Babl FE. Qualitative study of emergency clinicians to inform a national guideline on the management of children with mild-to-moderate head injuries. Emerg Med J 2023; 40:195-199. [PMID: 36002242 DOI: 10.1136/emermed-2021-212198] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/28/2021] [Accepted: 08/12/2022] [Indexed: 11/03/2022]
Abstract
BACKGROUND Head injury is a common reason children present to EDs. Guideline development to improve care for paediatric head injuries should target the information needs of ED clinicians and factors influencing its uptake. METHODS We conducted semi-structured qualitative interviews (November 2017-November 2018) with a stratified purposive sample of ED clinicians from across Australia and New Zealand. We identified clinician information needs, used the Theoretical Domains Framework (TDF) to explore factors influencing the use of head CT and clinical decision rules/guidelines in CT decision-making, and explored ways to improve guideline uptake. Two researchers coded the interview transcripts using thematic content analysis. RESULTS A total of 43 clinicians (28 doctors, 15 nurses), from 19 hospitals (5 tertiary, 8 suburban, 6 regional/rural) were interviewed. Clinicians sought guidance for scenarios including ED management of infants, children with underlying medical issues, delayed or representations and potential non-accidental injuries. Improvements to the quality and content of discharge communication and parental discussion materials were suggested. Known risks of radiation from head CTs has led to a culture of observation over use of CT in Australasia (TDF domain: beliefs about consequences). Formal and informal policies have resulted in senior clinicians making most head CT decisions in children (TDF domain: behavioural regulation). Senior clinicians consider their gestalt to be more accurate and outperform existing guidance (TDF domain: beliefs about capabilities), although they perceive guidelines as useful for training and supporting junior staff. Summaries, flow charts, publication in ED-specific journals and scripted training materials were suggestions to improve uptake. CONCLUSION Information needs of ED clinicians, factors influencing use of head CT in children with head injuries and the role of guidelines were identified. These findings informed the scope and implementation strategies for an Australasian guideline for mild-to-moderate head injuries in children.
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Affiliation(s)
- Emma J Tavender
- Clinical Sciences, Murdoch Children's Research Institute, Parkville, Victoria, Australia.,Departments of Paediatrics and Critical Care, The University of Melbourne, Melbourne, Victoria, Australia
| | - Catherine L Wilson
- Clinical Sciences, Murdoch Children's Research Institute, Parkville, Victoria, Australia
| | - Stuart Dalziel
- Emergency Department, Starship Children's Hospital, Auckland, New Zealand.,Departments of Surgery and Paediatrics, University of Auckland, Auckland, New Zealand
| | - Ed Oakley
- Clinical Sciences, Murdoch Children's Research Institute, Parkville, Victoria, Australia.,Departments of Paediatrics and Critical Care, The University of Melbourne, Melbourne, Victoria, Australia.,Emergency Department, The Royal Children's Hospital, Melbourne, Victoria, Australia
| | - Meredith Borland
- Emergency Department, Perth Children's Hospital, Nedlands, Western Australia, Australia.,Paediatrics and Emergency Medicine, University of Western Australia, Perth, Western Australia, Australia
| | - Dustin W Ballard
- CREST Network & Division of Research, Kaiser Permanente, Oakland, California, USA
| | - Elizabeth Cotterell
- Armidale Rural Referral Hospital, Armidale, New South Wales, Australia.,School of Rural Medicine, Tablelands Clinical School, University of New England, Armidale, New South Wales, Australia
| | - Natalie Phillips
- Emergency Department, Queensland Children's Hospital, Brisbane, Queensland, Australia.,Child Health Research Centre, University of Queensland, Brisbane, Queensland, Australia
| | - Franz E Babl
- Clinical Sciences, Murdoch Children's Research Institute, Parkville, Victoria, Australia .,Departments of Paediatrics and Critical Care, The University of Melbourne, Melbourne, Victoria, Australia.,Emergency Department, The Royal Children's Hospital, Melbourne, Victoria, Australia
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van Deen WK, Cho ES, Pustolski K, Wixon D, Lamb S, Valente TW, Menchine M. Involving end-users in the design of an audit and feedback intervention in the emergency department setting - a mixed methods study. BMC Health Serv Res 2019; 19:270. [PMID: 31035992 PMCID: PMC6489283 DOI: 10.1186/s12913-019-4084-3] [Citation(s) in RCA: 12] [Impact Index Per Article: 2.4] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/10/2018] [Accepted: 04/09/2019] [Indexed: 11/10/2022] Open
Abstract
BACKGROUND Long length of stays (LOS) in emergency departments (ED) negatively affect quality of care. Ordering of inappropriate diagnostic tests contributes to long LOS and reduces quality of care. One strategy to change practice patterns is to use performance feedback dashboards for physicians. While this strategy has proven to be successful in multiple settings, the most effective ways to deliver such interventions remain unknown. Involving end-users in the process is likely important for a successful design and implementation of a performance dashboard within a specific workplace culture. This mixed methods study aimed to develop design requirements for an ED performance dashboard and to understand the role of culture and social networks in the adoption process. METHODS We performed 13 semi-structured interviews with attending physicians in different roles within a single public ED in the U.S. to get an in-depth understanding of physicians' needs and concerns. Principles of human-centered design were used to translate these interviews into design requirements and to iteratively develop a front-end performance feedback dashboard. Pre- and post- surveys were used to evaluate the effect of the dashboard on physicians' motivation and to measure their perception of the usefulness of the dashboard. Data on the ED culture and underlying social network were collected. Outcomes were compared between physicians involved in the human-centered design process, those with exposure to the design process through the ED social network, and those with limited exposure. RESULTS Key design requirements obtained from the interviews were ease of access, drilldown functionality, customization, and a visual data display including monthly time-trends and blinded peer-comparisons. Identified barriers included concerns about unintended consequences and the veracity of underlying data. The surveys revealed that the ED culture and social network are associated with reported usefulness of the dashboard. Additionally, physicians' motivation was differentially affected by the dashboard based on their position in the social network. CONCLUSIONS This study demonstrates the feasibility of designing a performance feedback dashboard using a human-centered design approach in the ED setting. Additionally, we show preliminary evidence that the culture and underlying social network are of key importance for successful adoption of a dashboard.
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Affiliation(s)
- Welmoed K van Deen
- Gehr Family Center for Health Systems Science, Department of Medicine, Keck School of Medicine, University of Southern California, 2020 Zonal Ave, IRD 318, Los Angeles, CA, 90033, USA. .,Cedars-Sinai Center for Outcomes Research and Education, Department of Medicine, Division for Health Services Research, Cedars-Sinai Medical Center, 116 N. Robertson Boulevard, PACT 801, Los Angeles, CA, 90048, USA.
| | - Edward S Cho
- Keck School of Medicine, University of Southern California, 1975 Zonal Ave, Los Angeles, CA, 90033, USA
| | - Kathryn Pustolski
- Interactive Media & Games Division, School of Cinematic Arts, University of Southern California, 900 West 34th Street, Los Angeles, CA, 90089, USA
| | - Dennis Wixon
- Interactive Media & Games Division, School of Cinematic Arts, University of Southern California, 900 West 34th Street, Los Angeles, CA, 90089, USA
| | - Shona Lamb
- Keck School of Medicine, University of Southern California, 1975 Zonal Ave, Los Angeles, CA, 90033, USA
| | - Thomas W Valente
- Department of Preventive Medicine, Keck School of Medicine, University of Southern California, 2001 N Soto Street, Los Angeles, CA, 90032, USA
| | - Michael Menchine
- Department of Emergency Medicine, Keck School of Medicine, University of Southern California, 1200 N State Street, Room 1011, Los Angeles, CA, 90033, USA
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Roberts RM, Bunting J, Pertini M. Factors that predict discharge recommendations following paediatric mild traumatic brain injury. Brain Inj 2017; 31:1109-1115. [PMID: 28414248 DOI: 10.1080/02699052.2017.1291992] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/19/2022]
Abstract
PRIMARY OBJECTIVE To investigate factors that predict discharge recommendations for children and adolescents who present to an Australian paediatric Emergency Department (ED) following a mild traumatic brain injury (mTBI). RESEARCH DESIGN Retrospective data base analysis. METHODS The study retrospectively analysed an ED database to test the relationship between injury risk factors (symptoms, Glasgow Coma Scale, prior TBI, mechanism of injury and Computed Tomography scan), non-injury risk factors (sex, age, socio-economic status (SES)) and discharge recommendations of 2807 children and adolescents (0-18 years) who presented to a children's hospital ED over a three year period with mTBI. RESULTS Univariate analyses indicated a statistically significant association of discharge recommendations with age, SES, mechanism of injury and vomiting. However, multivariate analyses indicated vomiting and mechanism of injury were the only statistically significant risk factor associated with discharge recommendations, when controlling for other risk factors. CONCLUSIONS The current study suggests vomiting and mechanism of injury are the only risk factors predicting discharge recommendations for children and adolescents with mTBI.
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Affiliation(s)
- Rachel M Roberts
- a School of Psychology , University of Adelaide , Adelaide , Australia
| | - Jessica Bunting
- a School of Psychology , University of Adelaide , Adelaide , Australia
| | - Mark Pertini
- a School of Psychology , University of Adelaide , Adelaide , Australia.,b Department of Psychological Medicine , Women's and Children's Hospital , Adelaide , Australia
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