Air pollution, sustainable development, and corporate R&D: Evidence from emerging countries

This paper studies the adverse effect of air pollution on corporate research and development (R&D) and how sustainable development moderates this negative impact in emerging market economies (EMEs). Using a sample of 18 EMEs' firm-level data, the empirical results show that firms substantially reduce R&D expenses in the face of increasing air pollution, and this adverse effect becomes less pronounced with higher levels of sustainable development. Our analyses suggest that air pollution negatively affects R&D by increasing firms' difficulties in hiring highly skilled people or raising operation and production costs. Furthermore, we divide our sample firms into two groups according to some institutional quality factors related to sustainable development. The negative impact of air pollution on R&D is lower in countries with higher levels of institutional quality. Based on our research, to attract more R&D investment, EMEs should not only make an effort to manage air pollution but also invest more in human capital and improve their institutional quality to amplify the impact of their efforts.

Space and scale in higher education: the glonacal agency heuristic revisited

The 2002 'glonacal' paper described higher education as a multi-scalar sector where individual and institutional agents have open possibilities and causation flows from any of the interacting local, national and global scales. None have permanent primacy: global activity is growing; the nation-state is crucial in policy, regulation and funding; and like the other scales, the local scale in higher education and knowledge is continually being remade and newly invented. The glonacal paper has been widely used in higher education studies, though single-scale nation-bound methods still have a strong hold. Drawing on insights from human geography and selected empirical studies, the present paper builds on the glonacal paper in a larger theorization of space and scale. It describes how material elements, imagination and social practices interact in making space, which is the sphere of social relations; it discusses multiplicity in higher education space and sameness/different tensions; and it takes further the investigation of one kind of constructed space in higher education, its heterogenous scales (national, local, regional, global etc.). The paper reviews the intersections between scales, especially between national and global, the ever-changing ordering of scales, and how agents in higher education mix and match scales. It also critiques ideas of fixed scalar primacy such as methodological nationalism and methodological globalism-influential in studies of higher education but radically limiting of what can be imagined and practised. Ideas matter. The single-scale visions and scale-driven universals must be cleared away to bring a fuller geography of higher education to life.

Mapping Innovation Research in Organizations: A Bibliometric Analysis

This essay conducts a bibliometric study on innovation research in organizations within the three levels (i.e., individual, work team, and organizational) by using CiteSpace software to analyze 6,354 academic articles from the year 2000 to 2020 in four aspects: temporal distribution of published papers, scientific community (countries/regions/cited authors), intellectual structure (cited journals/cited references), and research hotspots. The research findings show that the total number and the growth rate of publications at the organizational level are far higher than the other two levels (individual and work team). The top three countries with the number of publications are United States, China, and United Kingdom. The top five highly cited authors are identified and listed from individual, work team, and organizational levels. Academy of Management Journal and Academy of Management Review are the top two highly cited journals at all three levels (i.e., individual, work team, and organizational levels). The most highly cited articles at the three levels are about topics of linking empowering leadership and employee creativity, team-level predictors of innovation at work, and organizational ambidexterity. The top three research hotspots are identified and listed from individual, work team, and organizational levels. These findings provide snapshots and comparisons of innovation research in management within the three levels (i.e., individual, work team, and organizational levels), which might be beneficial for researchers and scholars to understand and explore innovative behavior in organizations from a multilevel perspective.

Followership practices as determinants of national innovativeness: a study across 56 cultures

Purpose

There is a dearth of literature on what are the factors in terms of leaders’ and followers’ characteristics that impact innovation at the country level. The purpose of this paper is to build theoretical argument and provide empirical evidence of these factors using a cross-cultural mode of study across 56 nations.

Design/methodology/approach

The Bayesian modelling technique is used on data from the GLOBE survey.

Findings

Innovation at the individual, team and organisational levels has generally been associated with the relationship-motivated leadership, as opposed to task-motivated leadership. This study confirms that this premise holds at the societal level of analysis as well. The second finding is that in terms of followers’ cultural characteristics, out of three variables (power distance, collectivism and performance orientation) tested, only power distance orientation is found to have a predictive relationship with aggregate innovation. The moderator slope analysis unveils a nuanced understanding of how the interaction between leadership styles and followers’ cultural traits impact national innovativeness.

Research limitations/implications

Culture and leadership configurations that bolster innovation need to be studied more thoroughly.

Practical implications

This study has implications for multi-country teams involved in research and development activities.

Originality/value

To our knowledge, this is the first study to unpack leader−follower relationships as predictors of national innovation. A leadership-culture fit perspective is advanced.

Explicating a sustainability-based view of sustainable competitive advantage

Purpose

This paper is a step toward a sustainability-based view of firm performance, which focuses on how companies may achieve and maintain a competitive advantage in a circular economy that is increasingly dominated by sustainability.

Design/methodology/approach

This is a conceptual research paper, which provides a coherent basis for the diverse literature about sustainability, corporate social responsibility, creating shared value, shared value innovation, sustainable design and the United Nations’ Sustainable Development Goals.

Findings

The paper complements extant reviews and dynamic frameworks, such as the natural resource-based view and the innovation-based approach, to understand how firms may profit from sustainability in their business ecosystems with multiple stakeholders concerning the triple bottom line beyond financial performance. A firm’s sustainability architecture at multiple organizational levels includes interdependent components reflecting environmental, social and economic sustainability, which enable firms to achieve more value and/or do less harm. The intertemporal renewal of this architecture and its interdependencies with non-sustainability components highlight the dynamics of sustainability transformations for understanding the sustainability–performance relationship.

Originality/value

This paper contributes to sustainability research by developing a conceptual framework, which may be a basis for integrating the variety of management-related sustainability research. It further adds to research into competitive advantage by clarifying how firms may profit from sustainability. Moreover, the conceptual framework contributes to business ecosystem research because it considers internal factors in an organization as well as external factors in a firm’s environment. Finally, this paper offers new insights into strategy dynamics because the intertemporal perspective of changing a firm’s sustainability architecture underscores the need for continuous sustainability transformations.

Conceptualising the foundations of sustainability focused innovation policy: From constructivism to holism

The emergence of complex global problems and related concerns about 'sustainability' are central pre-occupations of discourses concerning innovation and its pursuit. The pressing need to gain fresh insights into the nature of new ideas and collaborative endeavour that can be used to drive societal transitions, is increasingly acknowledged. The objective of this paper is to contribute to these insights by examining and enriching the conceptual foundations of sustainability focused innovation policy. It's comparative metatheoretical approach enables exploration of the epistemological and political dimensions of the geography of transitions and systems literatures and the implications for the way in which they inform transformational change. The potential for deeper engagement with systems theory to create more holistic representations of complex problems, and the issues which must be addressed to resolve them, is explored. Findings regarding theory development and its implications for sustainability focused policy making provide a vital contribution to the fields of economic geography and the geography of transitions as well as to transitions literature more generally. As such it augments the foundations of ongoing empirical study and discourses which address the diminishing returns associated with current growth trajectories.

How Does Inter-Organizational Cooperation Impact Organizations’ Scientific Knowledge Generation? Evidence from the Biomass Energy Field

Previous studies have demonstrated that accessing external knowledge is important for organizations’ knowledge generation. The main purpose of this study is to investigate how the diversity and amount of organizations’ external scientific knowledge influence their scientific knowledge generation. We also consider the moderating effect of the redundant industrial scientific knowledge and the amount of technical knowledge from external technical cooperators. The social network analysis method is used to establish both ego- and industrial-scientific cooperation network, and ego-technical cooperation network in order to analyze the external scientific knowledge and technical knowledge. The empirical analysis is based on patent and article data of 106 organizations in the biomass energy industry (including firms, universities and research institutes), and the results show that organizations’ structural holes and degree centrality of scientific cooperation network have positive effects on their scientific knowledge generation. In addition, organizations’ degree centrality of technical cooperation network positively moderates the relationship between their degree centrality of scientific cooperation network and scientific knowledge generation. Furthermore, density of industrial scientific cooperation network decreases the positive effect of organizations’ structural holes on their scientific knowledge generation, while it strengthens the positive effect of degree centrality of scientific cooperation network on their scientific knowledge generation. Academic contributions and practical suggestions are discussed.

The impact of open-border organization culture and employees’ knowledge, attitudes, and rewards with regards to open innovation: an empirical study

Purpose

The purpose of this paper is to fill a significant research gap in academic literature pertaining to open innovation (OI). To do so, this paper empirically tests the impact of organizational culture, employees’ knowledge, attitudes and rewards as antecedents and mediators of OI adoption in organizations, facilitating a more thorough understanding by using an empirical multi-level approach.

Design/methodology/approach

This paper analyzes the results of the “Identification of Industrial Needs for Open Innovation Education in Europe” survey through a quantitative analysis using logistic regression models. This survey includes 528 employees working in 28 different industrial sectors in 37 countries, most of which are in Europe.

Findings

The results suggest a positive impact of organizational characteristics on the adoption of OI (i.e. including the adoption of outside-in and inside-out OI activities in participating organizations), showing that the openness of an organization’s culture increases its likelihood of adopting an OI paradigm. More importantly, the results highlight the positive mediating effect of employees’ knowledge and rewards on this relationship.

Research limitations/implications

The data set that was the basis of this paper was generated in European countries, the results of the analysis are limited and appropriate for this region and may vary when applied to other regions of the world.

Practical implications

The proposed multi-level approach offers new insight into organizational knowledge. It enables the improvement of OI and knowledge management practices in organizations by assisting practitioners and academics in recognizing the relationship between organizational culture; employees’ knowledge, attitudes and rewards; and the adoption of the OI paradigm.

Social implications

This paper offers a possible explanation on why open-border cultures are more likely to have a successful OI adoption, by relating it to factors that advance in the presence of an open-border culture, such as active participation of OI relative departments in knowledge sourcing and knowledge exchange, and rewarding employees for OI activities.

Originality/value

This paper presents a new framework which links organizational culture to OI, moving on from merely examining culture in terms of its positive or negative impact on OI adoption. It contributes to research on the OI paradigm and knowledge management by highlighting the significance of antecedents and mediators from a multi-level perspective using multiple units of analysis. Most previous studies focus on a single unit of analysis.

Leadership at an Entrepreneurial University: How Department Heads Manage Multiple Logics at a Scandinavian University

Entrepreneurial universities are important drivers of technology, innovation, and economic development from which both universities and the society at large will benefit. University leaders may, however, need to manage conflicting demands posed by multiple logics in their everyday work. Drawing on interviews with university leaders at an elite Scandinavian university faculty, this paper explores how leaders balance competing logics in their everyday work so as to achieve the goals of entrepreneurial universities. The analysis of the interviews identifies mechanisms through which leaders enact different institutional logics through their practices, and how these mechanisms lead to the achievement of outcomes related to entrepreneurial activities. These findings contribute to the literature on individual-level challenges and means to align the teaching, research and entrepreneurial missions of entrepreneurial universities.

The development of complex and controversial innovations. Genetically modified mosquitoes for malaria eradication

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Using the example of mosquitoes that are genetically modified for malaria eradication through gene drive methods, a scientifically complex ‘living technology’, we show how complexity, uncertainty and risk can propel NPD processes towards a linear sequence of stages.

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Although the need to control risks associated with gene drive technology imposes linearity to the NPD process, there are possibilities for deviation from a structured sequence of stages. This is due to the effects of feedback loops in the wider system of evidence creation and learning at the population and governance levels, which cumulatively impact on acceptance of the innovation.

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The NPD and adoption processes involved in the use of gene drive technology are closely intertwined, and the endpoint for R&D and beginning of ‘mainstream’ adoption and diffusion are unclear.

When there is significant uncertainty in an innovation project, research literature suggests that strictly sequencing actions and stages may not be an appropriate mode of project management. We use a longitudinal process approach and qualitative system dynamics modelling to study the development of genetically modified (GM) mosquitoes for malaria eradication in an African country. Our data were collected in real time, from early scientific research to deployment of the first prototype mosquitoes in the field. The 'gene drive' technology for modifying the mosquitoes is highly complex and controversial due to risks associated with its characteristics as a living, self-replicating technology. We show that in this case the innovation journey is linear and highly structured, but also embedded within a wider system of adoption that displays emergent behaviour. Although the need to control risks associated with the technology imposes a linearity to the NPD process, there are possibilities for deviation from a more structured sequence of stages. This arises from the effects of feedback loops in the wider system of evidence creation and learning at the population and governance levels, which cumulatively impact on acceptance of the innovation. The NPD and adoption processes are therefore closely intertwined, meaning that the endpoint for R&D and beginning of 'mainstream' adoption and diffusion are unclear. A key challenge for those responsible for NPD and its regulation is to plan for the adoption of the technology while simultaneously conducting its scientific and technical development.

A conceptual cooperative model designed for processes, digitalisation and innovation

Purpose

Digital transformations are changing society, and they force industries to react to the market more frequently. Managers are aware of new technical demands, which increase the pressure of meeting those demands. To meet technical demands, radical innovations are one way to stay competitive. However, it is more complex to make them a part of the business. The purpose of this study was to create a framework for small and medium-sized enterprises to become more efficient by starting to digitalise their business processes with the expertise of an external innovation partner.

Design/methodology/approach

The study was performed at a case company with an abductive approach where both deduction and induction were used to study the empirical findings and formulate new theories in relation to recognised theory. Qualitative methods have been used in the empirical study due to their flexibility and the fact that the focus of the information gathering was to create a context.

Findings

The analysis indicates that a certain level of process maturity can be put in relation to a certain innovation level and a certain level of digital change. According to a process maturity model, an adaptable process could respond to changes in customer demands better, which can be related to changes in the business domain and the society. The research resulted in a conceptual cooperative model based on the three domains of the study. The model has been validated using design reviews with the case company, a consultancy firm and together with an innovation partner.

Practical implications

The model will be a practical template for Small and Medium Enterprises to follow when digitalising business processes and how to prioritise them.

Originality/value

The proposed framework of how to digitalise at different innovation levels coupled to process maturity levels is a novel idea that could be used for further research.

Does Social Capital Increase Innovation Speed? Empirical Evidence from China

Past studies have suggested that social capital is a sustainable competitive advantage that leads to sustainable organizational growth and performance. However, few studies have explored how innovation speed moderates the relationship between social capital and sustainable organizational performance in China where the government plays key roles in promoting sustainable development goals. This paper develops a “social capital-innovation speed-performance” framework to investigate the mechanism of social capital influencing innovation speed, which in turn affects sustainable organizational growth and performance. Based on data collected from 125 Chinese firms, hierarchical moderated regression analyses indicate that structural social capital positively affects sustainable organizational performance but has no significant impact on sustainable innovation speed; relational social capital has no significant impact on sustainable organizational performance and is negatively correlated with innovation speed; cognitive social capital positively correlates with sustainable organizational performance and affects innovation speed, and government ties affect sustainable organizational performance and positively impact innovation speed. The study findings suggest that in China, increasing government ties is the most important social capital in creating sustainable organizational growth and performance. Both cognitive social capital and government ties are conducive to accelerating innovation speed, which gives firms a sustainable competitive advantage to achieve sustainable organizational performance.

INFLUENCE OF THE BUSINESS ENVIRONMENT IN THE DYNAMICS OF INNOVATION AND IN THE PERFORMANCE OF SMEs

The main aim of this paper is to study the influence of the business environment on innovation strategy, innovative activity and performance in the SMEs. Business environment has been considered, taking into account its dynamism and its hostility. An empirical study is carried out on a sample composed by 302 Spanish firms. Results show that SMEs react in hostile and dynamic business environment by means of strengthening their innovation strategy. Innovation strategy allows firms to carry out higher levels of product and process innovations, which turn out into a positive effect on performance. Results offer important implications for SMEs, as such the relevance to reinforce the importance of developing an innovation strategy in the framework of their formal strategic planning.

Geographical Diversity of Alliance Portfolio and Firm Innovation: The Roles of Resource Characteristics and Governance Structures

This paper explores how geographical diversity of an alliance portfolio benefits resource-based firm innovation. We propose that there are inverted U-shaped relationships between geographical diversity of an alliance portfolio and a firm’s radical and incremental innovation. In addition, resource characteristics and alliance governance structures are considered as important moderators between geographically diverse alliances and innovation. Relevant resources of alliance partners help focal firms to acquire valuable resources from different locations, thus improving organizational capabilities and achieving innovation. Governance structure choices concentrate on opportunism and transaction cost in coordinating resource sharing and recombination activities, which determine focal firms’ cost of knowledge management and then innovation outcome. Our research could advance the literature on alliance portfolio diversity by studying how firms use their alliance portfolio from diverse locations to recombine resources and then to enhance innovation, which remains less explored.

The Effects of Boundary-Spanning Search, Network Ties, and Absorptive Capacity for Innovation: A Moderated Mediation Examination

Innovation is a key driver for organizations to survive and thrive in increasingly hyper-competitive markets. This study investigates the effects of boundary-spanning search on innovation capability. Specifically, it examines the mediating and moderating effects of network ties and absorptive capacity on boundary-spanning search and innovation in Chinese companies. We constructed a theoretical model of an organization’s boundary-spanning search and innovation capability and distributed a survey questionnaire to a sample of specific industries with upstream and downstream relations in Sichuan Province in China for their responses. Results from the study reveal that boundary-spanning search has a positive and significant impact on innovation capability as well as a positive moderating effect on absorptive capacity and innovation capability. This paper shows that enterprises need to continuously focus on exploring networking opportunities in direct and indirect ways to get access to effective flow and diffusion of resources, which in turn can enhance innovation capability.

Influence of alliance portfolio diversity on innovation performance: the role of internal capabilities of value creation

In this study, we suggest a new perspective on the linkage between alliance portfolio diversity and innovation performance based on a contingency approach. Using a longitudinal data set on alliance portfolios and patents of 182 firms in the U.S. manufacturing industries, we examined that alliance portfolio diversity has a U-shaped relationship with firm-level innovation. Internal value creation capabilities in terms of routine and ability are found to moderate the relationship between alliance portfolio diversity and innovation performance: organizational search routine strengthens the relationship of alliance portfolio diversity and innovation performance while technological capabilities weaken and flip the relationship.

The Emergence of Transformative Agency in Professional Work

Even though transformative agency is widely discussed in organization studies, recent conceptualizations provide little information about the dynamics through which transformative agency emerges at the individual and collective levels, or how these levels influence one another in a particular context. We employ critical realist theories to explore transformative agency in different types of temporary service development groups in professional service organizations. Our study suggests how individuals’ transformative agency emerges from their reflexivity and bargaining power conditioned by resource distributions, and how collective agency subsequently emerges from different combinations of these individual properties in temporary agentic groups. The study clarifies the interplay between the individual and collective levels of agency, and supports further multilevel studies on transformative agency in organizational change.

The academic non-consultation phenomenon revisited: a research agenda

Purpose

The purpose of this paper is to revive interest in the question, never definitively answered, which Stephen Watson raised in the title of his 2000 paper, “Why is it that management academics rarely advise on their own institutions?” It is argued that finding the answer to the question would not only be interesting in and of itself but could also lead to valuable contributions to the theory of the learning organization.

Design/methodology/approach

Inspired by Watson’s original paper and a new interview the authors made with him in 2017, this paper discusses the possible explanations for why management academics rarely advise on their own institutions and sets out an agenda for future research.

Findings

The authors suggest a simple three-way categorization of the nine hypotheses identified by Watson (2000), grouping them by the themes of management knowledge, motivation of higher education institution (HEI) managers and incentives for academics to engage. This study proposes an integrated framework to illustrate how these three categories of hypotheses are connected and can jointly explain the observed phenomenon. The study provides theoretical underpinnings for the most promising hypotheses and suggests an agenda for future research, emphasizing the potential of such research to contribute to the learning organization field.

Research limitations/implications

This paper should not be interpreted primarily as an attempt to provide support for any particular hypothesis. Rather, the principal aim of the authors is to sketch out a future research agenda and inspire others to contribute empirical evidence that can help shed light on the paradox of why management academics rarely advise on their own institutions.

Originality/value

The theoretical contribution of this paper is to revive the important research topic of “why management academics do not seem to be widely engaged in advising university managers” (Watson, 2000, p. 99) and to introduce a research agenda that can help realize the potential contribution of this topic to the learning organization literature. The practical contribution is to re-address the difficulties of HEIs in becoming full-fledged “learning organizations” and to suggest that HEI managers re-examine the possibilities for using hitherto untapped internal expertise.

Network ties and transactive memory systems: leadership as an enabler

Purpose

The purpose of this paper is to study the relationship between network ties (NT) and transactive memory systems (TMS), observed through three dimensions – specialization (TMSS), credibility (TMSCR), and coordination (TMSCO) – in the presence of leadership (LDR) as a moderating variable, in university research-and-development (R&D) groups.

Design/methodology/approach

The data are composed of 257 university R&D groups. To confirm the hypotheses, the authors use multiple linear regression analysis with a moderating effect.

Findings

The conclusions show that the relationships between NT and two of the three dimensions of TMS (TMSCR and TMSCO) are significant when LDR is included as a moderating variable. Although the effect of TMSS is positive, it is not significant. Including the interaction element enables better explanation of two of the dimensions of TMS in the sector analyzed. Thus, LDR is perfectly applicable to the university R&D environment.

Research limitations/implications

This research has several limitations that suggest further possibilities for empirical research. The limitations include the cross-sectional nature of the research and the judgment of a single manager as the basis of the perception analyzed for each group.

Practical implications

The authors provide several implications for R&D practitioners. The results of this study could be validated in other universities in other geographic areas, enabling better generalization and applicability of the results. The results described may serve as a guide for group leaders of university R&D. This research helps us to see the importance of LDR in forming internal research networks that help researchers to perform common projects in order to obtain better results in the group. Thus, the groups provided better results to society.

Originality/value

No studies have tested the moderating effect of LDR in university R&D empirically. The results provide information to fill this gap and demonstrate the applicability of LDR as a key element in the organization, improvement, and cohesion of R&D groups.

An exploration of contemporary organizational artifacts and routines in a sustainable excellence context

Purpose

Organizations and their members operate in increasingly complex, dynamic and even disruptive environments, with risk and uncertainty being major challenges. To that effect, data, information, knowledge, and respective competences are increasingly instrumental in enabling and sustaining organizational intelligence that translates into resilience in the shorter and sustainable excellence in the longer term. Therefore, the purpose of this paper is to explore the role of the artifacts and routines in a sustainable organizational excellence context.

Design/methodology/approach

An extensive literature review was used to develop the context of the paper, focusing on big data and organizational intelligence for enterprise excellence and resilience. In addition, a thematic literature review method was used to study the role and impacts of routines and artifacts in organizational change, policies, structure and performance.

Findings

Although many traditional management practices retain their validity, knowledge management must give a clearer view of the existing connection between firm-level competitive advantage in open economies flows and difficult-to-use knowledge assets. The proposed framework studies knowledge exploration and knowledge exploitation as organizational phenomena opposed and mutually incompatible.

Originality/value

The paper presents a first attempt to study the linkages of organizational routines and artifacts as a cycle wherein knowledge acquisition and learning competencies form and enhance a firm’s organizational intelligence, leading to robust competitiveness and sustainable entrepreneurship.

Healthcare in the age of open innovation – A literature review

Background:

In spite of an increased interest in open innovation and strategies that call for an increased collaboration between different healthcare actors, there is a lack of open innovation research in public contexts.

Objective:

This article presents the results of a review regarding the healthcare sector’s engagement in open innovation as well as constraining factors and positive outcomes of open innovation in healthcare.

Method:

The literature search focused on papers published in English between 2003 and 2014. Based on specified inclusion criteria, 18 articles were included.

Results:

Results reveal that most studies focus on inbound open innovation where external knowledge is integrated with the internal knowledge base at an initial phase of the innovation process. Innovation primarily results in products and services through innovation networks. We also identified constraining factors for open innovation in healthcare, including the complex organizations of healthcare, the need to establish routines for capturing knowledge from patients and clinicians, regulations and healthcare data laws as well as the positive outcome patient empowerment.

Conclusion:

The healthcare sector’s engagement in open innovation is limited, and it is necessary to perform further research with a focus on how open innovation can be managed in healthcare.

INTRA- AND EXTRA-ORGANISATIONAL FOUNDATIONS OF INNOVATION PROCESSES — THE INFORMATION AND COMMUNICATION TECHNOLOGY SECTOR UNDER THE CRISIS IN PORTUGAL

This paper characterises the joint impacts of intra- and extra-organisational contexts on innovation development during the socio-economic crisis in Portugal. The characterisation of these contexts in 309 firms of the Information and Communication Technology services sector allowed for the identification of two profiles via a cluster analysis. These were mostly discriminated by financial resources and clients and not by science and technology activities. Subsequently, these profiles were related to innovation, top managers’ perceptions and expectations for the future. The data shows that under favourable contexts, innovation increases, the firm is perceived to drive innovation and confidence in the companies’ future emerges. In more unfavourable scenarios, innovation is compromised, the environment is perceived to block innovation and confidence is halted. This paper establishes companies’ profiles for the first time in Portugal and suggests that intra- and extra-organisational contexts have to be jointly tackled to foster present innovation and promote future activities.

Productization of knowledge-intensive services

Purpose

– The purpose of this paper is to study the antecedents of service innovation success in the knowledge-intensive business services context, especially why the participation of frontline employees and multiple organizational units is not enough for succeeding in knowledge-intensive service productization.

Design/methodology/approach

– A multiple-case study of two polar cases with longitudinal data, participant observation, and key personnel interviews.

Findings

– Case evidence indicates that frontline employee participation and cross-unit collaboration are not sufficient antecedents for successful service productization. Instead, to facilitate employee knowledge sharing, managers need to align the project goals with the goals of participating employees, and promote trust among the project workgroup. Moreover, to enable effective cross-unit collaboration, managers need to facilitate the establishment of common vocabulary for productization work and services, and to resolve any emerging conflicts between participating organizational units.

Practical implications

– The findings indicate the importance of enabling knowledge sharing and cross-unit collaboration for service productization. The identified antecedents translate to practical strategies for achieving these. The results also highlight the importance of bottom-up service innovation, and the management of service innovation on the group level.

Originality/value

– The study indicates that common antecedents for successful service innovation may not be sufficient in the knowledge-intensive context, calling into question the assumptions about individual and group behavior in service innovation, and suggesting the importance of multi-level perspective on service innovation.

High-performance work systems, joint impact of transformational leadership, an empowerment climate and organizational ambidexterity

Purpose

– The purpose of this paper is to test a multilevel model, supported by an ambidexterity perspective, to examine the process linking high-performance work systems (HPWS) and organizational ambidexterity using both unit- and firm-level analyses.

Design/methodology/approach

– The author collected multisource and multilevel data from 346 employees and 184 managers of 33 electronic engineering firms.

Findings

– The results revealed that unit HPWS were positively related to unit organizational ambidexterity. The author considers that the role of firm-level transformational leadership (TFL) is to create a climate of autonomy that can be delegated to promote organizational ambidexterity within units. Furthermore, a firm-level empowerment climate moderates the effect of unit-level HPWS on a unit’s organizational ambidexterity. The author contributes to the research on leadership and ambidexterity by revealing the impact of HPWS as experienced in the unit- and of firm-level TFL. The author also identify boundary conditions for pursuing unit organizational ambidexterity.

Originality/value

– Responding to the call for more research into the effects of the empowerment climate on employees’ behaviors and the behavioral outcomes of employees, this research reveals that not only is the macro perspective of HPWS at the organizational level useful to promote ambidextrous activities at lower levels, but also that the unit experience of HPWS more directly affects employees’ behaviors in engaging in the search for new opportunities for new products/services and refining current products simultaneously at the unit level. The broader implication is that the effectiveness of HPWS as an antecedent for organizational ambidexterity (Gibson and Birkinshaw, 2004; Kang and Snell, 2009) depends on the unit experience of HPWS being used to influence autonomous employees to actively undertake ambidextrous activities at the unit level.

Multilevel transformational leadership and management innovation

Purpose

– The purpose of this paper is to extend management innovation theory and research by going beyond analysis at a single level. Focussing on management innovation at the lower level in the organizational hierarchy, the authors develop a multilevel framework; in doing so, the authors answer earlier calls for a study of the effects of multilevel transformational leadership (TFL) on management innovation and innovation in general.

Design/methodology/approach

– This study collected multisource and multilevel data from 169 managers, 423 employees of 141 units from 21 banking service firms in an emerging economy.

Findings

– The results from hierarchial linear modeling analysis reveal that unit-level TFL was positively related to unit-level management innovation. Furthermore, firm-level TFL was positively associated with firm-level empowerment climate, which in turn enhanced unit-level management innovation. In addition, firm-level empowerment climate strengthened the relationship between unit-level TFL and unit-level management innovation. Finally, the unit-level trust mediates the relationship between firm-level empowerment climate and unit-level management innovation.

Practical implications

– Firms operate more effectively when they generate management innovation. To help ensure the effectiveness of management innovation, it is essential that firms, especially those from the banking sector, encourage their managers to engage in TFL behaviors. The managers must consider how to utilize their TFL behaviors to create trusting relationships in order to achieve the organizational goals. Firms can also take steps to develop a supportive climate of higher levels of autonomy, delegation, freedom and task accountability, in order to promote higher levels of trust at the lower levels of the organizational hierarchy.

Originality/value

– The current study develops and tests a mediation model that links firm-level TFL to unit-level management innovation, and identifies unit-level trust as the intermediate outcome. With this theorizing and the findings, the authors deepen the current knowledge regarding the organizational implications of TFL behaviors for management innovation.

Family involvement in top management team: Impact on relationships between internal social capital and innovation

Research on innovation in family firms has been increasing recently; however, the results are mixed, especially for non-listed firms. Based on internal social capital, we explore whether the relational antecedents of innovation are contingent on family involvement in management. Using a sample of 172 Spanish family small and medium-sized enterprises – an organisational form with prominent social and emotional factors – we test a structural model that examines the influence exerted by family involvement in the top management team on the relationships between innovation and internal social capital – in the form of family social capital and non-family social capital (family group and non-family group, respectively). The empirical findings obtained using the partial least squares technique show the importance of family involvement in management in such relationships in family firms. Family involvement in management was found to have negative effects in the relationship between internal social capital and innovation.

A STORY OF BREAKTHROUGH. THE CASE OF COMMON RAIL DEVELOPMENT

This paper investigates the development of breakthrough technological innovations by analysing the individual, organisational, and contextual forces and dynamics shaping their emergence. To this end, I use a longitudinal case study of Fiat Group's development of common rail technology for diesel injection systems. Thereby, by presenting and discussing its story and evolution, I contribute to the existing literature on innovation offering a multilevel perspective of the diverse and heterogeneous factors interaction to generate breakthroughs.

The effects of diversity and network ties on innovations: The emergence of a new scientific field

This study examines the influence of different types of diversity, both observable and unobservable, on the creation of innovative ideas. Our framework draws upon theory and research on information processing, social categorization, coordination, and homophily to posit the influence of cognitive, gender, and country diversity on innovation. Our longitudinal model is based on a unique dataset of 1,354 researchers who helped create the new scientific field of Oncofertility, by collaborating on 469 publications over a four-year period. We capture the differences among researchers along cognitive, country and gender dimensions, as well as examine how the resulting diversity or homophily influences the formation of collaborative innovation networks. We find that innovation, operationalized as publishing in a new scientific discipline, benefits from both homophily and diversity. Homophily in country of residence and working with prior collaborators help reduce uncertainty in the interactions associated with innovation, while diversity in knowledge enables the recombinant knowledge required for innovation.