Gilbey A, Walmsley S, Tani K, Reweti S. Decision making dyads and judgement overconfidence: Implications for high-risk industries.
APPLIED ERGONOMICS 2021;
97:103529. [PMID:
34273815 DOI:
10.1016/j.apergo.2021.103529]
[Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 03/07/2021] [Revised: 07/04/2021] [Accepted: 07/06/2021] [Indexed: 06/13/2023]
Abstract
In the workplace, overconfidence is generally considered undesirable as it may increase people's propensity to take risks. In many areas (e.g., aviation, shipping, nuclear control, and driving), risk-taking is detrimental to safety. We hypothesised that decision-makers would be overconfident and, due to group polarisation, decision-making pairs would be more overconfident than single decision-makers. As was predicted, when answering a 24-item general knowledge questionnaire (d = 0.94) and a task exploring how they might reorient themselves if lost (d = 1.93), participants (N = 63) were overconfident about their performance; importantly, participants in pairs (n = 32) were more overconfident on general knowledge (Hedges' g = 0.51) and lost procedures (Hedges' g = 0.52), than were participants who completed the tasks alone (n = 31). The findings imply that in some situations, single decision-makers may exhibit less overconfidence. The safety implications for a number of areas are discussed.
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