Recommending Suitable Smart Technology Applications to Support Mobile Healthcare after the COVID-19 Pandemic Using a Fuzzy Approach

Attitude towards dengue control efforts with the potential of digital technology during COVID-19: partial least squares-structural equation modeling

Background: Dengue fever is still a public health issue in Indonesia, and during the coronavirus disease 2019 (COVID-19) pandemic, integrated digital technology will be required for its control. This study aims to identify critical indicators influencing attitudes towards dengue control related to the potential for implementing digital technology. Methods: This was a cross-sectional survey, with 515 people willing to fill out an online questionnaire. The analysis was conducted using Partial Least Square-Structural Equation Modelling (PLS-SEM). There were 46 indicators used to assess attitudes toward dengue control, which were organized into six variables: the need for digital information systems, perceptions of being threatened with dengue, the benefits of dengue control programs, program constraints, environmental factors and attitudes in dengue control. Results:  The source of information needed for dengue control was mainly through social media. There was a positive relationship between perception of environmental factors to perception of dengue threat, perception of program constraints, perception of program benefits, and perception of digital technology needs. Perception of program benefits and threatened perception of dengue have a positive relationship with perception of digital technology needs. Conclusions: This model showed the variables perception of digital technology and perception of benefits had a positive association with attitude towards dengue control.

Assessing the sustainability of smart healthcare applications using a multi-perspective fuzzy comprehensive evaluation approach

A smart healthcare application can be judged as sustainable if it was already widely used before and will also be prevalent in the future. In contrast, if a smart healthcare application developed during the COVID-19 pandemic is not used after it, then it is not sustainable. Assessing the sustainability of smart healthcare applications is a critical task for their users and suppliers. However, it is also a challenging task due to the availability of data, users' subjective beliefs, and different perspectives. In response to this problem, this study proposes a multi-perspective fuzzy comprehensive evaluation approach to evaluate the sustainability of a smart healthcare application from qualitative, multi-criteria decision-making and time-series perspectives. The proposed methodology has been used to evaluate the sustainability of eight smart healthcare applications. The experimental results showed that the sustainability of a smart healthcare application evaluated from different perspectives may be different. Nevertheless, another technique can be used to confirm the evaluation result generated using one technique. In other words, these views compensate for each other.

Utilization of Random Forest and Deep Learning Neural Network for Predicting Factors Affecting Perceived Usability of a COVID-19 Contact Tracing Mobile Application in Thailand "ThaiChana"

The continuous rise of the COVID-19 Omicron cases despite the vaccination program available has been progressing worldwide. To mitigate the COVID-19 contraction, different contact tracing applications have been utilized such as Thai Chana from Thailand. This study aimed to predict factors affecting the perceived usability of Thai Chana by integrating the Protection Motivation Theory and Technology Acceptance Theory considering the System Usability Scale, utilizing deep learning neural network and random forest classifier. A total of 800 respondents were collected through convenience sampling to measure different factors such as understanding COVID-19, perceived severity, perceived vulnerability, perceived ease of use, perceived usefulness, attitude towards using, intention to use, actual system use, and perceived usability. In total, 97.32% of the deep learning neural network showed that understanding COVID-19 presented the most significant factor affecting perceived usability. In addition, random forest classifier produced a 92% accuracy with a 0.00 standard deviation indicating that understanding COVID-19 and perceived vulnerability led to a very high perceived usability while perceived severity and perceived ease of use also led to a high perceived usability. The findings of this study could be considered by the government to promote the usage of contact tracing applications even in other countries. Finally, deep learning neural network and random forest classifier as machine learning algorithms may be utilized for predicting factors affecting human behavior in technology or system acceptance worldwide.

Evaluating the sustainability of smart technology applications in healthcare after the COVID-19 pandemic: A hybridising subjective and objective fuzzy group decision-making approach with explainable artificial intelligence

During the COVID-19 pandemic, some smart technology applications were more effective than had been expected, whereas some others did not achieve satisfactory performance. Consequently, whether smart technology applications in healthcare are sustainable is a question that warrants investigation. To address this question, a hybridising subjective and objective fuzzy group decision-making approach with explainable artificial intelligence was proposed in this study and then used to evaluate the sustainability of smart technology applications in healthcare. The contribution of this research is its subjective evaluation of the sustainability of smart technology applications followed by correction of the evaluation outcome on the basis of the applications' objective performance during the COVID-19 pandemic. To this end, a fuzzy nonlinear programming model was formulated and optimised. In addition, the impact of several major global events that occurred during the pandemic on the sustainability of smart technology applications was considered. The proposed methodology was applied to evaluate the sustainability levels of eight smart technology applications in healthcare. According to the experimental results, three applications-namely healthcare apps, smartwatches, and remote temperature scanners-are expected to be highly sustainable in healthcare, whereas one application, namely smart clothing, is not.