Factors associated with the implementation of health-promoting telework from the perspective of company decision makers after the first COVID-19 lockdown

Psychological distress in healthcare workers during COVID-19 pandemic: A systematic review

OBJECTIVES

Healthcare workers serving during the COVID-19 pandemic may have been exposed to high work overload, which may have had an impact on their physical, mental, and social health. The aim of this study was to assess the risk factors associated with psychological distress among healthcare workers serving during the COVID-19 pandemic from January 2020 to December 2022.

METHODS

A systematic review was conducted based on the 2020 PRISMA statement. Articles were searched in the Pubmed, Scopus, Web of Science, CINAHL, and PsycINFO databases.

RESULTS

A total of 59 articles were included in this systematic review. It was observed that the prevalence of psychological distress during the COVID-19 pandemic was high. Female sex, being a nurse, being young, living alone/being single, and having a chronic disease or psychiatric disorder history are the main risk factors at the personal level. Other occupational and pandemic-related factors such as having many years of work experience, the presence of COVID-19 symptoms and contact history, not enough sleep, having lower family support and limited social relationships, fear of infecting friends and family, having a reduced perception of protection by personal protective equipment, working on the frontline, and having longer service duration were found to be factors influencing the development of psychological distress during the COVID-19 pandemic.

CONCLUSIONS

There are personal, interpersonal, and organizational risk factors that can lead to the occurrence of psychological distress among healthcare staff working during the COVID-19 pandemic.

Can COVID-19 mark a tipping point for home-based telework? Conflict between untact technology and rigid institutions in Korea

Background

Previously, Korea showed a passive attitude toward home-based telework; however, this stance rapidly changed after the COVID-19 pandemic. Sustaining home-based telework entails adjusting productivity conditions, introducing performance-based evaluations, and modifying employment rules, as required by the Korean Labor Standards Act, which demand the consent of most workers. This study aims to explore the societal and institutional shifts necessary for ongoing home-based telework post-pandemic.

Methods

This study discusses the sustainability of home-based work based on survey data and materials from institutions and previous research. It used data from the Workplace Panel Survey provided by the Korea Labor Institution for 3 years (2015, 2017, and 2019) to examine the status of home-based work and business responses. It also addresses legal issues related to changes in working conditions and worker-management agreements resulting from telework implementation. Legal aspects of telework are explained using relevant sections of Korea's labor laws.

Results

To establish home-based telework as a working method relevant to the Fourth Industrial Revolution after the pandemic, essential discussions are needed regarding its fundamental applicability to specific job sectors. Moreover, to activate home-based telework without deteriorating working conditions, achieving agreement between workers and management is imperative. However, legal complexities necessitate systemic changes for effective resolution. For the sustainable continuity of telework, a blend of societal awareness and institutional transformations is indispensable.

Discussion

The growth of home-based telework through untact technology expansion is hindered by inflexible Korean labor laws, judicial precedents, and worker-management relations. The absence of necessary legal and organizational changes could lead Korea to revert to pre-pandemic norms or slow implementation. Initially prevalent in IT, home-based telework has expanded across sectors due to the pandemic. Leading the "new normal," companies creatively enhance productivity through telework, but rigid systems and outdated cultures could impede post-pandemic progress.

Conclusion

The study highlights the need for forward-looking institutional changes and adaptation to advancing technology. It provides valuable insights for organizations and policymakers to optimize work dynamics and enhance employee and employer well-being in the post-COVID-19 era.

An assessment of tendencies toward teleworking using TAMs: lessons from Covid-19 era for post-pandemic days

Purpose

During the Covid-19 period, when human beings are socially isolated, telework is a viable solution to safeguard employees' health. Because many employees have never experienced such a working system and organizations have not planned for it before the pandemic, imposing employees to telework has adversely affected their productivity and efficiency. This study aims to identify factors affecting individuals' tendency toward teleworking during the pandemic, which can lead to practical solutions for the post-pandemic era.

Design/methodology/approach

Through the use of technology acceptance models, a conceptual model was designed. Data used to assess the model were cross-sectional and derived from 229 questionnaires filled out by employees in Tehran. The AMOS24 software processed the corresponding structural equation model.

Findings

The results from the cross-sectional data indicated that attitude toward telework and perceived behavioral control over the system were significantly correlated directly with the intention to telework, while perceived usefulness and perceived ease of use of telework were correlated indirectly. Therefore, the integrated model predicts behavioral intentions better than single models performed separately.

Originality/value

Psychological and mental health research describing adoption intentions of telework, particularly those focusing on employees, is still lacking. To the best of the authors' knowledge, this is the first study in this regard that has used a conceptual model derived from two technology acceptance models during the Covid-19 outbreak. An era in which the extent of the pandemic has forced employees to experience such working systems and thus the importance and practicality of teleworking have been more evident to nearly every individual.