Leader Attentive Communication: A new Communication Concept, Validation and Scale Development

Effective communication is a foundational leadership skill. Many leadership theories implicitly assume communication skills, without investigating them behaviorally. To be able to research leader communication as a building block of effective leader behavior, we propose a new concept, i.e., leader attentive communication which refers to “an open-minded, attentive demeanor while in a conversation with an employee”. Instead of focusing on the content or form of the communication, we propose to study the communication skills of the leader from the viewpoint of the employee. In this article, we both validate a questionnaire and test LAC's influence on employee wellbeing in four different studies. We use information from 1,320 employees and their leaders, in 422 teams, in 3 different datasets. The result is a 10-item questionnaire with 2 dimensions consisting of general attention (towards the employee) and attention to non-verbal cues. We also find that LAC is associated with work engagement, psychological needs and Kahn's conditions for work engagement. With this questionnaire, we contribute to calls for a more behavioral, detailed view on leader communication behavior.

Mindfulness and Leadership: Communication as a Behavioral Correlate of Leader Mindfulness and Its Effect on Follower Satisfaction

In recent years, the construct of mindfulness has gained growing attention in psychological research. However, little is known about the effects of mindfulness on interpersonal interactions and social relationships at work. Addressing this gap, the purpose of this study was to investigate the role of mindfulness in leader–follower relationships. Building on prior research, we hypothesize that leaders’ mindfulness is reflected in a specific communication style (“mindfulness in communication”), which is positively related to followers’ satisfaction with their leaders. We used nested survey data from 34 leaders and 98 followers from various organizations and tested mediation hypotheses using hierarchical linear modeling. Our hypotheses were confirmed by our data in that leaders’ self-reported mindfulness showed a positive relationship with several aspects of followers’ satisfaction. This relationship was fully mediated by leaders’ mindfulness in communication as perceived by their followers. Our findings emphasize the potential value of mindfulness in workplace settings. They provide empirical evidence for a positive link between leaders’ dispositional mindfulness and the wellbeing of their followers, indicating that mindfulness is not solely an individual resource but also fosters interpersonal skills. By examining leaders’ mindfulness in communication as an explanatory process, we created additional clarification about how leaders’ mindfulness relates to followers’ perceptions, offering a promising starting point for measuring behavioral correlates of leader mindfulness.

The paradox of serving: Can genuine servant leadership gain followers’ respect for the leader? Evidence from Germany and Lithuania

A growing body of research shows that servant leadership is related to important organizational outcomes. Yet far less attention has been given to the mechanisms of servant leadership. This is particularly true for those dimensions of servant leadership that are inherently paradoxical and run counter to the common notion of leaders as strong influencers. In an effort to contribute to servant leadership research, this study investigated the relation between perceived genuine servant leadership behaviours (i.e. standing back, humility, authenticity) and respect for the leader, reflecting followers’ acceptance of their leader’s influence. Survey data were collected from 438 employees from various organizations in Germany and Lithuania and analysed via multi-group structural equation modelling. Results showed that the positive relation between perceived genuine servant leadership and respect for the leader was sequentially mediated by followers’ perceptions of alignment with ideal leader prototype and personal identification with the leader. Overall, this study elucidates the interplay between leadership and service, enhancing the understanding of how perceived genuine servant leadership has positive effects on followers. By drawing on two samples from different cultural clusters, this study strengthens the validity of the results and thus also contributes more generally to the cross-cultural applicability of servant leadership.

Different Shades-Different Effects? Consequences of Different Types of Destructive Leadership

Destructive leadership comes in many shapes and forms. From reviewing the literature, we conclude that three major forms of destructive leader behaviors are described: (1) follower-directed destructive behaviors, i.e., genuine abusive forms of destructive leadership, (2) organization-directed behaviors, i.e., behaviors such as stealing from the organization or embezzlement, and (3) self-interested destructive leader behavior, i.e., leader who exploit others to reach their goals. One can easily imagine that these three types of leader behavior have very different effects on followers. Unfortunately, so far, there is no empirical evidence to support this, since comparative research in the field of destructive leadership is scarce. With this paper, we aim to address this gap: In two studies, an experimental and a field study, we examine the differential impact of these three different destructive leader behaviors on two important outcomes: first, their impact on different emotional reactions of followers, the most proximal outcome to a social interaction. Second, we examine a key outcome in leadership research: followers' turnover intention. The results suggest that different types of destructive leader behavior do impact followers differently. Whereas all three behaviors had a positive relationship with negative affect, follower-directed destructive behaviors had the strongest relation out of the three. As expected, all three types of destructive behavior relate to turnover intention, yet, the results of our study suggest that different types of destructive leader behavior relate to different urgencies of turnover intention. We conclude that a tailored approach to destructive leadership, whether in research or practice, seems necessary, as diverse types of destructive leader behaviors affect employees differentially.

The Measurement of Servant Leadership

A new research stream in the field of leadership that has been linked to managerial ethics is servant leadership. The present study investigated the psychometric properties of a German version of the multidimensional Servant Leadership Survey (SLS) developed by Van Dierendonck and Nuijten (2011) . Based on ratings by 533 participants from various branches of business, results from a confirmatory analysis demonstrated that the translated instrument had adequate factorial validity. In terms of content validity, results showed that servant leadership was related to other relevant leadership measures such as transformational leadership and ethical leadership. Evidence for criterion-related validity was based on findings relating servant leadership to leader-member exchange as well as positive work-related attitudes and behavioral orientations such as job satisfaction, affective commitment, and organizational citizenship behaviors. Moreover, servant leadership was found to be related to important self-constructs of the followers including occupational self-efficacy and organization-based self-esteem. Overall, the results suggest that the translated servant leadership instrument represents a valid and reliable measure that can be used in the area of leadership research with German-speaking samples.