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Connor JA, Ziniel SI, Porter C, Doherty D, Moonan M, Dwyer P, Wood L, Hickey PA. Interprofessional Use and Validation of the AACN Healthy Work Environment Assessment Tool. Am J Crit Care 2018; 27:363-371. [PMID: 30173169 DOI: 10.4037/ajcc2018179] [Citation(s) in RCA: 21] [Impact Index Per Article: 3.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/01/2022]
Abstract
BACKGROUND Health care work environments affect patient outcomes, staff satisfaction and retention, and organizational financial viability. The American Association of Critical-Care Nurses (AACN) Healthy Work Environment Assessment Tool (HWEAT) is a resource for patient care units and organizations to assess the work environment and track progress on their journey to excellence. OBJECTIVE To validate interprofessional use of the AACN HWEAT across a large free-standing children's hospital. METHODS The AACN HWEAT was administered to staff members across professional categories. Responses were averaged to achieve an overall score and a score for each standard included in the instrument. Nurses' and physicians' scores were further stratified. Test-retest reliability and internal consistency were assessed. Construct validity was measured by correlating the AACN HWEAT and the Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture (H-SOPS). RESULTS Of 2621 AACN HWEAT surveys, 1030 (39.3%) were returned for review. The organization-wide HWEAT mean overall score was 3.58 (3.87 for physicians vs 3.54 for nurses, P= .02). Test-retest reliability was indicated by Spearman correlation coefficients of 0.50 to 0.68. Internal consistency was shown by a Cronbach α of 0.77 overall (range for standards, 0.77-0.81). Convergent validity between AACN HWEAT standards and AHRQ H-SOPS items was shown by correlation coefficients of 0.30 to 0.52. CONCLUSION The AACN HWEAT was both reliable and valid, supporting its interprofessional use as an organizational measure. Active evaluation of health care environments is critical to achieving optimal patient outcomes.
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Affiliation(s)
- Jean Anne Connor
- Jean Anne Connor is director of nursing research, cardiovascular and critical care patient services, Boston Children's Hospital, and a clinical instructor of pediatrics, Harvard Medical School, Boston, Massachusetts. Sonja I. Ziniel is an assistant research professor, Section of Pediatric Hospital Medicine, Department of Pediatrics, University of Colorado School of Medicine, Aurora, and senior survey methodologist, quality and patient safety, Children's Hospital Colorado, Aurora. Courtney Porter is a program administration manager, cardiovascular and critical care patient services, Dennis Doherty is a professional development specialist, clinical education and informatics, Marilyn Moonan is a professional development specialist, nursing patient services, Patricia Dwyer is a nurse scientist, satellite services, and Laura Wood is senior vice president, patient care operations, and chief nursing officer, Boston Children's Hospital. Patricia A. Hickey is vice president and associate chief nursing officer, cardiovascular and critical care patient services, Boston Children's Hospital, and an assistant professor of pediatrics, Harvard Medical School.
| | - Sonja I Ziniel
- Jean Anne Connor is director of nursing research, cardiovascular and critical care patient services, Boston Children's Hospital, and a clinical instructor of pediatrics, Harvard Medical School, Boston, Massachusetts. Sonja I. Ziniel is an assistant research professor, Section of Pediatric Hospital Medicine, Department of Pediatrics, University of Colorado School of Medicine, Aurora, and senior survey methodologist, quality and patient safety, Children's Hospital Colorado, Aurora. Courtney Porter is a program administration manager, cardiovascular and critical care patient services, Dennis Doherty is a professional development specialist, clinical education and informatics, Marilyn Moonan is a professional development specialist, nursing patient services, Patricia Dwyer is a nurse scientist, satellite services, and Laura Wood is senior vice president, patient care operations, and chief nursing officer, Boston Children's Hospital. Patricia A. Hickey is vice president and associate chief nursing officer, cardiovascular and critical care patient services, Boston Children's Hospital, and an assistant professor of pediatrics, Harvard Medical School
| | - Courtney Porter
- Jean Anne Connor is director of nursing research, cardiovascular and critical care patient services, Boston Children's Hospital, and a clinical instructor of pediatrics, Harvard Medical School, Boston, Massachusetts. Sonja I. Ziniel is an assistant research professor, Section of Pediatric Hospital Medicine, Department of Pediatrics, University of Colorado School of Medicine, Aurora, and senior survey methodologist, quality and patient safety, Children's Hospital Colorado, Aurora. Courtney Porter is a program administration manager, cardiovascular and critical care patient services, Dennis Doherty is a professional development specialist, clinical education and informatics, Marilyn Moonan is a professional development specialist, nursing patient services, Patricia Dwyer is a nurse scientist, satellite services, and Laura Wood is senior vice president, patient care operations, and chief nursing officer, Boston Children's Hospital. Patricia A. Hickey is vice president and associate chief nursing officer, cardiovascular and critical care patient services, Boston Children's Hospital, and an assistant professor of pediatrics, Harvard Medical School
| | - Dennis Doherty
- Jean Anne Connor is director of nursing research, cardiovascular and critical care patient services, Boston Children's Hospital, and a clinical instructor of pediatrics, Harvard Medical School, Boston, Massachusetts. Sonja I. Ziniel is an assistant research professor, Section of Pediatric Hospital Medicine, Department of Pediatrics, University of Colorado School of Medicine, Aurora, and senior survey methodologist, quality and patient safety, Children's Hospital Colorado, Aurora. Courtney Porter is a program administration manager, cardiovascular and critical care patient services, Dennis Doherty is a professional development specialist, clinical education and informatics, Marilyn Moonan is a professional development specialist, nursing patient services, Patricia Dwyer is a nurse scientist, satellite services, and Laura Wood is senior vice president, patient care operations, and chief nursing officer, Boston Children's Hospital. Patricia A. Hickey is vice president and associate chief nursing officer, cardiovascular and critical care patient services, Boston Children's Hospital, and an assistant professor of pediatrics, Harvard Medical School
| | - Marilyn Moonan
- Jean Anne Connor is director of nursing research, cardiovascular and critical care patient services, Boston Children's Hospital, and a clinical instructor of pediatrics, Harvard Medical School, Boston, Massachusetts. Sonja I. Ziniel is an assistant research professor, Section of Pediatric Hospital Medicine, Department of Pediatrics, University of Colorado School of Medicine, Aurora, and senior survey methodologist, quality and patient safety, Children's Hospital Colorado, Aurora. Courtney Porter is a program administration manager, cardiovascular and critical care patient services, Dennis Doherty is a professional development specialist, clinical education and informatics, Marilyn Moonan is a professional development specialist, nursing patient services, Patricia Dwyer is a nurse scientist, satellite services, and Laura Wood is senior vice president, patient care operations, and chief nursing officer, Boston Children's Hospital. Patricia A. Hickey is vice president and associate chief nursing officer, cardiovascular and critical care patient services, Boston Children's Hospital, and an assistant professor of pediatrics, Harvard Medical School
| | - Patricia Dwyer
- Jean Anne Connor is director of nursing research, cardiovascular and critical care patient services, Boston Children's Hospital, and a clinical instructor of pediatrics, Harvard Medical School, Boston, Massachusetts. Sonja I. Ziniel is an assistant research professor, Section of Pediatric Hospital Medicine, Department of Pediatrics, University of Colorado School of Medicine, Aurora, and senior survey methodologist, quality and patient safety, Children's Hospital Colorado, Aurora. Courtney Porter is a program administration manager, cardiovascular and critical care patient services, Dennis Doherty is a professional development specialist, clinical education and informatics, Marilyn Moonan is a professional development specialist, nursing patient services, Patricia Dwyer is a nurse scientist, satellite services, and Laura Wood is senior vice president, patient care operations, and chief nursing officer, Boston Children's Hospital. Patricia A. Hickey is vice president and associate chief nursing officer, cardiovascular and critical care patient services, Boston Children's Hospital, and an assistant professor of pediatrics, Harvard Medical School
| | - Laura Wood
- Jean Anne Connor is director of nursing research, cardiovascular and critical care patient services, Boston Children's Hospital, and a clinical instructor of pediatrics, Harvard Medical School, Boston, Massachusetts. Sonja I. Ziniel is an assistant research professor, Section of Pediatric Hospital Medicine, Department of Pediatrics, University of Colorado School of Medicine, Aurora, and senior survey methodologist, quality and patient safety, Children's Hospital Colorado, Aurora. Courtney Porter is a program administration manager, cardiovascular and critical care patient services, Dennis Doherty is a professional development specialist, clinical education and informatics, Marilyn Moonan is a professional development specialist, nursing patient services, Patricia Dwyer is a nurse scientist, satellite services, and Laura Wood is senior vice president, patient care operations, and chief nursing officer, Boston Children's Hospital. Patricia A. Hickey is vice president and associate chief nursing officer, cardiovascular and critical care patient services, Boston Children's Hospital, and an assistant professor of pediatrics, Harvard Medical School
| | - Patricia A Hickey
- Jean Anne Connor is director of nursing research, cardiovascular and critical care patient services, Boston Children's Hospital, and a clinical instructor of pediatrics, Harvard Medical School, Boston, Massachusetts. Sonja I. Ziniel is an assistant research professor, Section of Pediatric Hospital Medicine, Department of Pediatrics, University of Colorado School of Medicine, Aurora, and senior survey methodologist, quality and patient safety, Children's Hospital Colorado, Aurora. Courtney Porter is a program administration manager, cardiovascular and critical care patient services, Dennis Doherty is a professional development specialist, clinical education and informatics, Marilyn Moonan is a professional development specialist, nursing patient services, Patricia Dwyer is a nurse scientist, satellite services, and Laura Wood is senior vice president, patient care operations, and chief nursing officer, Boston Children's Hospital. Patricia A. Hickey is vice president and associate chief nursing officer, cardiovascular and critical care patient services, Boston Children's Hospital, and an assistant professor of pediatrics, Harvard Medical School
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Cholli P, Meyer EC, David M, Moonan M, Mahoney J, Hession-Laband E, Zurakowski D, Bell SK. Family Perspectives on Whiteboard Use and Recommendations for Improved Practices. Hosp Pediatr 2017; 6:426-30. [PMID: 27354362 DOI: 10.1542/hpeds.2015-0182] [Citation(s) in RCA: 7] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/24/2022]
Abstract
OBJECTIVES To explore pediatric family perspectives and preferences regarding whiteboard use, as well as recommendations for using whiteboards as tools for patient-centered communication and care. METHODS Semi-structured interviews were conducted with 29 families in a pediatric urban academic hospital inpatient surgical service, exploring whiteboard experiences and suggestions. Parent responses were manually recorded during interviews. Quantitative data were analyzed by using descriptive statistics. RESULTS Of all families, 66% reported using the whiteboard, and 52% were informed about it by staff. Among users, parents who were informed of the whiteboard used it actively (writing to share information) 6 times more often than those who used it passively (as a visual reference). Pictorial whiteboard analysis found that 42% of whiteboards had parent writing. Of these, 80% had contact information alone. Among reasons for whiteboard nonuse, 58% were modifiable, including not knowing about it, assuming it was intended for staff, believing no one would read it, or physical inaccessibility. Parents overwhelmingly identified nurses as whiteboard users (81%) compared with physicians (who families did not identify as users). The majority (76%) of families offered recommendations to improve whiteboard effectiveness. CONCLUSIONS Of all families, approximately one-half were not informed about whiteboards and one-third did not use them. Reasons for nonuse were largely modifiable. Parents made aware of their whiteboard by their care teams demonstrated increased likelihood of active whiteboard use, highlighting the importance of education and suggesting a gap in harnessing the full potential of whiteboards as communication tools. Families' recommendations can help inform whiteboard practices to strengthen communication and care.
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Affiliation(s)
- Preetam Cholli
- University of Massachusetts Medical School, Worcester, Massachusetts;
| | - Elaine C Meyer
- Institute for Professionalism and Ethical Practice, Boston Children's Hospital, Boston, Department of Psychiatry, Boston Children's Hospital, Harvard Medical School, Boston, Massachusetts; Department of Nursing, Boston Children's Hospital, Boston, Massachusetts
| | - Marguerite David
- Department of Nursing, Boston Children's Hospital, Boston, Massachusetts
| | - Marilyn Moonan
- Department of Nursing, Boston Children's Hospital, Boston, Massachusetts
| | - Judith Mahoney
- Department of Nursing, Boston Children's Hospital, Boston, Massachusetts
| | | | - David Zurakowski
- Department of Anesthesia, Boston Children's Hospital, Boston, Massachusetts; and
| | - Sigall K Bell
- Institute for Professionalism and Ethical Practice, Boston Children's Hospital, Boston, Department of Psychiatry, Boston Children's Hospital, Harvard Medical School, Boston, Massachusetts; Department of Medicine, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, Massachusetts
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