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Zogaan WA, Nilashi M, Ahmadi H, Abumalloh RA, Alrizq M, Abosaq H, Alghamdi A. A combined method of optimized learning vector quantization and neuro-fuzzy techniques for predicting unified Parkinson's disease rating scale using vocal features. MethodsX 2024; 12:102553. [PMID: 38292319 PMCID: PMC10825686 DOI: 10.1016/j.mex.2024.102553] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/07/2023] [Accepted: 01/04/2024] [Indexed: 02/01/2024] Open
Abstract
Parkinson's Disease (PD) is a common disorder of the central nervous system. The Unified Parkinson's Disease Rating Scale or UPDRS is commonly used to track PD symptom progression because it displays the presence and severity of symptoms. To model the relationship between speech signal properties and UPDRS scores, this study develops a new method using Neuro-Fuzzy (ANFIS) and Optimized Learning Rate Learning Vector Quantization (OLVQ1). ANFIS is developed for different Membership Functions (MFs). The method is evaluated using Parkinson's telemonitoring dataset which includes a total of 5875 voice recordings from 42 individuals in the early stages of PD which comprises 28 men and 14 women. The dataset is comprised of 16 vocal features and Motor-UPDRS, and Total-UPDRS. The method is compared with other learning techniques. The results show that OLVQ1 combined with the ANFIS has provided the best results in predicting Motor-UPDRS and Total-UPDRS. The lowest Root Mean Square Error (RMSE) values (UPDRS (Total)=0.5732; UPDRS (Motor)=0.5645) and highest R-squared values (UPDRS (Total)=0.9876; UPDRS (Motor)=0.9911) are obtained by this method. The results are discussed and directions for future studies are presented.i.ANFIS and OLVQ1 are combined to predict UPDRS.ii.OLVQ1 is used for PD data segmentation.iii.ANFIS is developed for different MFs to predict Motor-UPDRS and Total-UPDRS.
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Affiliation(s)
- Waleed Abdu Zogaan
- Department of Computer Science, Faculty of Computer Science and Information Technology, Jazan University, Jazan 45142, Saudi Arabia
| | - Mehrbakhsh Nilashi
- UCSI Graduate Business School, UCSI University, Cheras, Kuala Lumpur 56000, Malaysia
- Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia, Penang, 11800, Malaysia
| | - Hossein Ahmadi
- Centre for Health Technology, Faculty of Health, University of Plymouth, Plymouth, PL4 8AA, UK
- Faculty of Health, University of Plymouth, Plymouth, PL4 8AA, UK
| | - Rabab Ali Abumalloh
- Department of Computer Science and Engineering, Qatar University, Doha 2713, Qatar
| | - Mesfer Alrizq
- Information Systems Department, College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia
- Scientific and Engineering Research Center (SERC), Najran University, Najran, Saudi Arabia
| | - Hamad Abosaq
- Computer Science Department, College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia
| | - Abdullah Alghamdi
- Information Systems Department, College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia
- Scientific and Engineering Research Center (SERC), Najran University, Najran, Saudi Arabia
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Abumalloh RA, Nilashi M, Samad S, Ahmadi H, Alghamdi A, Alrizq M, Alyami S. Parkinson's disease diagnosis using deep learning: A bibliometric analysis and literature review. Ageing Res Rev 2024; 96:102285. [PMID: 38554785 DOI: 10.1016/j.arr.2024.102285] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/03/2023] [Revised: 03/20/2024] [Accepted: 03/24/2024] [Indexed: 04/02/2024]
Abstract
Parkinson's Disease (PD) is a progressive neurodegenerative illness triggered by decreased dopamine secretion. Deep Learning (DL) has gained substantial attention in PD diagnosis research, with an increase in the number of published papers in this discipline. PD detection using DL has presented more promising outcomes as compared with common machine learning approaches. This article aims to conduct a bibliometric analysis and a literature review focusing on the prominent developments taking place in this area. To achieve the target of the study, we retrieved and analyzed the available research papers in the Scopus database. Following that, we conducted a bibliometric analysis to inspect the structure of keywords, authors, and countries in the surveyed studies by providing visual representations of the bibliometric data using VOSviewer software. The study also provides an in-depth review of the literature focusing on different indicators of PD, deployed approaches, and performance metrics. The outcomes indicate the firm development of PD diagnosis using DL approaches over time and a large diversity of studies worldwide. Additionally, the literature review presented a research gap in DL approaches related to incremental learning, particularly in relation to big data analysis.
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Affiliation(s)
- Rabab Ali Abumalloh
- Department of Computer Science and Engineering, Qatar University, Doha 2713, Qatar
| | - Mehrbakhsh Nilashi
- Institute of Research and Development, Duy Tan University, Da Nang, Vietnam; School of Computer Science, Duy Tan University, Da Nang, Vietnam; UCSI Graduate Business School, UCSI University, No. 1 Jalan Menara Gading, UCSI Heights, Cheras, Kuala Lumpur 56000, Malaysia; Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia, Penang 11800, Malaysia.
| | - Sarminah Samad
- Faculty of Business, UNITAR International University, Tierra Crest, Jalan SS6/3, Petaling Jaya, Selangor 47301, Malaysia
| | - Hossein Ahmadi
- Centre for Health Technology, Faculty of Health, University of Plymouth, Plymouth PL4 8AA, UK
| | - Abdullah Alghamdi
- Information Systems Dept., College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia; AI Lab, Scientific and Engineering Research Center (SERC), Najran University, Najran, Saudi Arabia
| | - Mesfer Alrizq
- Information Systems Dept., College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia; AI Lab, Scientific and Engineering Research Center (SERC), Najran University, Najran, Saudi Arabia
| | - Sultan Alyami
- AI Lab, Scientific and Engineering Research Center (SERC), Najran University, Najran, Saudi Arabia; Computer Science Dept., College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia
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Nilashi M, Abumalloh RA, Ahmadi H, Samad S, Alrizq M, Abosaq H, Alghamdi A. The nexus between quality of customer relationship management systems and customers' satisfaction: Evidence from online customers' reviews. Heliyon 2023; 9:e21828. [PMID: 38034804 PMCID: PMC10682139 DOI: 10.1016/j.heliyon.2023.e21828] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/06/2023] [Revised: 10/25/2023] [Accepted: 10/30/2023] [Indexed: 12/02/2023] Open
Abstract
Customer Relationship Management (CRM) is a method of management that aims to establish, develop, and improve relationships with targeted customers in order to maximize corporate profitability and customer value. There have been many CRM systems in the market. These systems are developed based on the combination of business requirements, customer needs, and industry best practices. The impact of CRM systems on the customers' satisfaction and competitive advantages as well as tangible and intangible benefits are widely investigated in the previous studies. However, there is a lack of studies to assess the quality dimensions of these systems to meet an organization's CRM strategy. This study aims to investigate customers' satisfaction with CRM systems through online reviews. We collected 5172 online customers' reviews from 8 CRM systems in the Google play store platform. The satisfaction factors were extracted using Latent Dirichlet Allocation (LDA) and grouped into three dimensions; information quality, system quality, and service quality. Data segmentation is performed using Learning Vector Quantization (LVQ). In addition, feature selection is performed by the entropy-weight approach. We then used the Adaptive Neuro Fuzzy Inference System (ANFIS), the hybrid of fuzzy logic and neural networks, to assess the relationship between these dimensions and customer satisfaction. The results are discussed and research implications are provided.
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Affiliation(s)
- Mehrbakhsh Nilashi
- UCSI Graduate Business School, UCSI University, 56000, Cheras, Kuala Lumpur, Malaysia
- Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia, 11800, Penang, Malaysia
| | - Rabab Ali Abumalloh
- Department of Computer Science and Engineering, Qatar University, Doha, 2713, Qatar
| | - Hossein Ahmadi
- Faculty of Health, University of Plymouth, Plymouth, PL4 8AA, UK
| | - Sarminah Samad
- Department of Business Administration, College of Business and Administration, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia
| | - Mesfer Alrizq
- Information Systems Dept. College of Computer Science and Information Systems Najran University, Najran, Saudi Arabia
| | - Hamad Abosaq
- Computer Science Dept. College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia
| | - Abdullah Alghamdi
- Information Systems Dept. College of Computer Science and Information Systems Najran University, Najran, Saudi Arabia
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Nilashi M, Abumalloh RA, Alyami S, Alghamdi A, Alrizq M. A Combined Method for Diabetes Mellitus Diagnosis Using Deep Learning, Singular Value Decomposition, and Self-Organizing Map Approaches. Diagnostics (Basel) 2023; 13:diagnostics13101821. [PMID: 37238305 DOI: 10.3390/diagnostics13101821] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/09/2023] [Revised: 03/10/2023] [Accepted: 04/12/2023] [Indexed: 05/28/2023] Open
Abstract
Diabetes in humans is a rapidly expanding chronic disease and a major crisis in modern societies. The classification of diabetics is a challenging and important procedure that allows the interpretation of diabetic data and diagnosis. Missing values in datasets can impact the prediction accuracy of the methods for the diagnosis. Due to this, a variety of machine learning techniques has been studied in the past. This research has developed a new method using machine learning techniques for diabetes risk prediction. The method was developed through the use of clustering and prediction learning techniques. The method uses Singular Value Decomposition for missing value predictions, a Self-Organizing Map for clustering the data, STEPDISC for feature selection, and an ensemble of Deep Belief Network classifiers for diabetes mellitus prediction. The performance of the proposed method is compared with the previous prediction methods developed by machine learning techniques. The results reveal that the deployed method can accurately predict diabetes mellitus for a set of real-world datasets.
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Affiliation(s)
- Mehrbakhsh Nilashi
- UCSI Graduate Business School, UCSI University, No. 1 Jalan Menara Gading, UCSI Heights, Cheras, Kuala Lumpur 56000, Malaysia
- Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia (USM), George Town 11800, Malaysia
| | - Rabab Ali Abumalloh
- Department of Computer Science and Engineering, Qatar University, Doha 2713, Qatar
| | - Sultan Alyami
- Computer Science Department, College of Computer Science and Information Systems, Najran University, Najran 55461, Saudi Arabia
| | - Abdullah Alghamdi
- Information Systems Department, College of Computer Science and Information Systems, Najran University, Najran 55461, Saudi Arabia
| | - Mesfer Alrizq
- Information Systems Department, College of Computer Science and Information Systems, Najran University, Najran 55461, Saudi Arabia
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Nilashi M, Abumalloh RA, Ahmadi H, Samad S, Alghamdi A, Alrizq M, Alyami S, Nayer FK. Electroencephalography (EEG) eye state classification using learning vector quantization and bagged trees. Heliyon 2023; 9:e15258. [PMID: 37101630 PMCID: PMC10123194 DOI: 10.1016/j.heliyon.2023.e15258] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/24/2023] [Revised: 03/30/2023] [Accepted: 03/31/2023] [Indexed: 04/08/2023] Open
Abstract
The analysis of Electroencephalography (EEG) signals has been an effective way of eye state identification. Its significance is highlighted by studies that examined the classification of eye states using machine learning techniques. In previous studies, supervised learning techniques have been widely used in EEG signals analysis for eye state classification. Their main goal has been the improvement of classification accuracy through the use of novel algorithms. The trade-off between classification accuracy and computation complexity is an important task in EEG signals analysis. In this paper, a hybrid method that can handle multivariate signals and non-linear is proposed with supervised and un-supervised learning to achieve a fast EEG eye state classification with high prediction accuracy to provide real-time decision-making applicability. We use the Learning Vector Quantization (LVQ) technique and bagged tree techniques. The method was evaluated on a real-world EEG dataset which included 14976 instances after the removal of outlier instances. Using LVQ, 8 clusters were generated from the data. The bagged tree was applied on 8 clusters and compared with other classifiers. Our experiments revealed that LVQ combined with the bagged tree provides the best results (Accuracy = 0.9431) compared with the bagged tree, CART (Classification And Regression Tree) (Accuracy = 0.8200), LDA (Linear Discriminant Analysis) (Accuracy = 0.7931), Random Trees (Accuracy = 0.8311), Naïve Bayes (Accuracy = 0.8331) and Multilayer Perceptron (Accuracy = 0.7718), which demonstrates the effectiveness of incorporating ensemble learning and clustering approaches in the analysis of EEG signals. We also provided the time complexity of the methods for prediction speed (Observation/Second). The result showed that LVQ + Bagged Tree provides the best result for prediction speed (58942 Obs/Sec) in relation to Bagged Tree (28453 Obs/Sec), CART (27784 Obs/Sec), LDA (26435 Obs/Sec), Random Trees (27921), Naïve Bayes (27217) and Multilayer Perceptron (24163).
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Nilashi M, Abumalloh RA, Alyami S, Alghamdi A, Alrizq M. Parkinson’s Disease Diagnosis Using Laplacian Score, Gaussian Process Regression and Self-Organizing Maps. Brain Sci 2023; 13:brainsci13040543. [PMID: 37190508 DOI: 10.3390/brainsci13040543] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/28/2023] [Revised: 03/10/2023] [Accepted: 03/18/2023] [Indexed: 03/29/2023] Open
Abstract
Parkinson’s disease (PD) is a complex degenerative brain disease that affects nerve cells in the brain responsible for body movement. Machine learning is widely used to track the progression of PD in its early stages by predicting unified Parkinson’s disease rating scale (UPDRS) scores. In this paper, we aim to develop a new method for PD diagnosis with the aid of supervised and unsupervised learning techniques. Our method is developed using the Laplacian score, Gaussian process regression (GPR) and self-organizing maps (SOM). SOM is used to segment the data to handle large PD datasets. The models are then constructed using GPR for the prediction of the UPDRS scores. To select the important features in the PD dataset, we use the Laplacian score in the method. We evaluate the developed approach on a PD dataset including a set of speech signals. The method was evaluated through root-mean-square error (RMSE) and adjusted R-squared (adjusted R²). Our findings reveal that the proposed method is efficient in the prediction of UPDRS scores through a set of speech signals (dysphonia measures). The method evaluation showed that SOM combined with the Laplacian score and Gaussian process regression with the exponential kernel provides the best results for R-squared (Motor-UPDRS = 0.9489; Total-UPDRS = 0.9516) and RMSE (Motor-UPDRS = 0.5144; Total-UPDRS = 0.5105) in predicting UPDRS compared with the other kernels in Gaussian process regression.
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Nilashi M, Ali Abumalloh R, Mohd S, Nurlaili Farhana Syed Azhar S, Samad S, Hang Thi H, Alghamdi OA, Alghamdi A. COVID-19 and sustainable development goals: A bibliometric analysis and SWOT analysis in Malaysian context. Telemat Inform 2023; 76:101923. [PMID: 36510580 PMCID: PMC9729173 DOI: 10.1016/j.tele.2022.101923] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/09/2022] [Revised: 10/22/2022] [Accepted: 12/01/2022] [Indexed: 12/13/2022]
Abstract
The COVID-19 crisis has been a core threat to the lives of billions of individuals over the world. The COVID-19 crisis has influenced governments' aims to meet UN Sustainable Development Goals (SDGs); leading to exceptional conditions of fragility, poverty, job loss, and hunger all over the world. This study aims to investigate the current studies that concentrate on the COVID-19 crisis and its implications on SDGs using a bibliometric analysis approach. The study also deployed the Strengths, Weaknesses, Opportunities, and Threats (SWOT) approach to perform a systematic analysis of the SDGs, with an emphasis on the COVID-19 crisis impact on Malaysia. The results of the study indicated the unprecedented obstacles faced by countries to meet the UN's SDGs in terms of implementation, coordination, trade-off decisions, and regional issues. The study also stressed the impact of COVID-19 on the implementation of the SDGs focusing on the income, education, and health aspects. The outcomes highlighted the emerging opportunities of the crisis that include an improvement in the health sector, the adoption of online modes in education, the swift digital transformation, and the global focus on environmental issues. Our study demonstrated that, in the post-crisis time, the ratio of citizens in poverty could grow up more than the current national stated values. We stressed the need to design an international agreement to reconsider the implementation of SDGs, among which, are strategic schemes to identify vital and appropriate policies.
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Affiliation(s)
- Mehrbakhsh Nilashi
- UCSI Graduate Business School, UCSI University, No. 1 Jalan Menara Gading, UCSI Heights, 56000, Cheras, Kuala Lumpur, Malaysia
- Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia, 11800 Penang, Malaysia
| | - Rabab Ali Abumalloh
- Computer Department, Applied College, Imam Abdulrahman Bin Faisal University, P.O. Box. 1982, Dammam, Saudi Arabia
| | - Saidatulakmal Mohd
- School of Social Sciences, Universiti Sains Malaysia, USM Penang, Malaysia
| | | | - Sarminah Samad
- Department of Business Administration, College of Business and Administration, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia
| | - Ha Hang Thi
- Institute of Research and Development, Duy Tan University, Da Nang, VietNam
- International School, Duy Tan University, Da Nang, VietNam
| | - O A Alghamdi
- Business Administration Dept., Applied College, Najran University, Najran, Saudi Arabia
| | - Abdullah Alghamdi
- Information Systems Dept., College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia
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Zibarzani M, Abumalloh RA, Nilashi M, Samad S, Alghamdi OA, Nayer FK, Ismail MY, Mohd S, Mohammed Akib NA. Customer satisfaction with Restaurants Service Quality during COVID-19 outbreak: A two-stage methodology. Technol Soc 2022; 70:101977. [PMID: 36187884 PMCID: PMC9513347 DOI: 10.1016/j.techsoc.2022.101977] [Citation(s) in RCA: 7] [Impact Index Per Article: 3.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 09/17/2021] [Revised: 03/26/2022] [Accepted: 04/26/2022] [Indexed: 05/17/2023]
Abstract
Online reviews have been used effectively to understand customers' satisfaction and preferences. COVID-19 crisis has significantly impacted customers' satisfaction in several sectors such as tourism and hospitality. Although several research studies have been carried out to analyze consumers' satisfaction using survey-based methodologies, consumers' satisfaction has not been well explored in the event of the COVID-19 crisis, especially using available data in social network sites. In this research, we aim to explore consumers' satisfaction and preferences of restaurants' services during the COVID-19 crisis. Furthermore, we investigate the moderating impact of COVID-19 safety precautions on restaurants' quality dimensions and satisfaction. We applied a new approach to achieve the objectives of this research. We first developed a hybrid approach using clustering, supervised learning, and text mining techniques. Learning Vector Quantization (LVQ) was used to cluster customers' preferences. To predict travelers' preferences, decision trees were applied to each segment of LVQ. We used a text mining technique; Latent Dirichlet Allocation (LDA), for textual data analysis to discover the satisfaction criteria from online customers' reviews. After analyzing the data using machine learning techniques, a theoretical model was developed to inspect the relationships between the restaurants' quality factors and customers' satisfaction. In this stage, Partial Least Squares (PLS) technique was employed. We evaluated the proposed approach using a dataset collected from the TripAdvisor platform. The outcomes of the two-stage methodology were discussed and future research directions were suggested according to the limitations of this study.
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Affiliation(s)
- Masoumeh Zibarzani
- Department of Management, Faculty of Social Sciences and Economics, Alzahra University, Tehran, Iran
| | - Rabab Ali Abumalloh
- Computer Department, Community College, Imam Abdulrahman Bin Faisal University, P.O. Box. 1982, Dammam, Saudi Arabia
| | - Mehrbakhsh Nilashi
- Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia, 11800, Penang, Malaysia
- UCSI Graduate Business School, UCSI University, No. 1 Jalan Menara Gading, UCSI Heights, 56000, Cheras, Kuala Lumpur, Malaysia
| | - Sarminah Samad
- Department of Business Administration, College of Business and Administration, Princess Nourah Bint Abdulrahman University, Riyadh, Saudi Arabia
| | - O A Alghamdi
- Business Administration Dept., Applied College, Najran University, Najran, Saudi Arabia
| | - Fatima Khan Nayer
- Artificial Intelligence and Data Analytics (AIDA) Research Lab, College of Computer and Information Sciences, Prince Sultan University, Saudi Arabia
| | | | - Saidatulakmal Mohd
- Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia, 11800, Penang, Malaysia
- School of Social Sciences, Universiti Sains Malaysia, 11800, Penang, Malaysia
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Nilashi M, Ali Abumalloh R, Alrizq M, Alghamdi A, Samad S, Almulihi A, Althobaiti MM, Yousoof Ismail M, Mohd S. What is the impact of eWOM in social network sites on travel decision-making during the COVID-19 outbreak? A two-stage methodology. Telematics and Informatics 2022; 69:101795. [PMID: 36268474 PMCID: PMC9556033 DOI: 10.1016/j.tele.2022.101795] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Abstract] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/31/2021] [Revised: 02/14/2022] [Accepted: 02/21/2022] [Indexed: 10/31/2022]
Abstract
Social media users share a variety of information and experiences and create Electronic Word of Mouth (eWOM) in the form of positive or negative opinions to communicate with others. In the context of the COVID-19 outbreak, eWOM has been an effective tool for knowledge sharing and decision making. This research aims to reveal what factors of eWOM can influence travelers’ trust in their decision-making to travel during the COVID-19 outbreak. In addition, we aim to find the relationships between trust in eWOM and perceived risk, and perceived risk and the decision to travel. These relationships are investigated based on online customers’ reviews in TripAdvisor’s COVID-19 forums. We use a two-stage data analysis which includes cluster analysis and structural equation modeling. In the first stage, a questionnaire survey was designed and the data was collected from 1546 respondents by referring to the COVID-19 forums on TripAdvisor. Specifically, we use k-means to segment the users’ data into different groups. In the second stage, Structural Equation Modeling (SEM) was performed to inspect the relations between the variables in the hypothesized research model using a subsample of 679 respondents. The results of the first stage of the analysis showed that three segments could be discovered from the collected data for trust based on eWOM source and eWOM message attributes. These segments clearly showed that there are significant relationships between trust and perceived risk, and between perceived risk and the decision to travel. The results in all segments showed that users with a low level of trust have a high level of perceived risk and a low level of intention to travel during the COVID-19 outbreak. In addition, it was found that users with a high level of e-trust have a low level of perceived risk and a high level of intention to travel. These results were confirmed in all segments and these relationships were confirmed by SEM. The results of SEM revealed that visual and external information moderated the relationship between eWOM length and trust, and experience moderated the relationship between trust and perceived risk. For the moderating role of gender, it was found that the perceived risk has a higher impact on the decision to travel in the female sample.
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Abumalloh RA, Nilashi M, Yousoof Ismail M, Alhargan A, Alghamdi A, Alzahrani AO, Saraireh L, Osman R, Asadi S. Medical image processing and COVID-19: A literature review and bibliometric analysis. J Infect Public Health 2022; 15:75-93. [PMID: 34836799 PMCID: PMC8596659 DOI: 10.1016/j.jiph.2021.11.013] [Citation(s) in RCA: 7] [Impact Index Per Article: 3.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/19/2021] [Revised: 11/09/2021] [Accepted: 11/10/2021] [Indexed: 01/07/2023] Open
Abstract
COVID-19 crisis has placed medical systems over the world under unprecedented and growing pressure. Medical imaging processing can help in the diagnosis, treatment, and early detection of diseases. It has been considered as one of the modern technologies applied to fight against the COVID-19 crisis. Although several artificial intelligence, machine learning, and deep learning techniques have been deployed in medical image processing in the context of COVID-19 disease, there is a lack of research considering systematic literature review and categorization of published studies in this field. A systematic review locates, assesses, and interprets research outcomes to address a predetermined research goal to present evidence-based practical and theoretical insights. The main goal of this study is to present a literature review of the deployed methods of medical image processing in the context of the COVID-19 crisis. With this in mind, the studies available in reliable databases were retrieved, studied, evaluated, and synthesized. Based on the in-depth review of literature, this study structured a conceptual map that outlined three multi-layered folds: data gathering and description, main steps of image processing, and evaluation metrics. The main research themes were elaborated in each fold, allowing the authors to recommend upcoming research paths for scholars. The outcomes of this review highlighted that several methods have been adopted to classify the images related to the diagnosis and detection of COVID-19. The adopted methods have presented promising outcomes in terms of accuracy, cost, and detection speed.
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Affiliation(s)
- Rabab Ali Abumalloh
- Computer Department, Applied College, Imam Abdulrahman Bin Faisal University, P.O. Box. 1982, Dammam, Saudi Arabia
| | - Mehrbakhsh Nilashi
- Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia, 11800, USM Penang, Malaysia.
| | | | - Ashwaq Alhargan
- Computer Science Department, College of Computing and Informatics, Saudi Electronic University, Saudi Arabia
| | - Abdullah Alghamdi
- Information Systems Dept., College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia
| | - Ahmed Omar Alzahrani
- College of Computer Science and Engineering, University of Jeddah, 21959 Jeddah, Saudi Arabia
| | - Linah Saraireh
- Management Information System Department, College of Business, Imam Abdulrahman Bin Faisal University, P.O. Box 1982, Dammam, Saudi Arabia
| | - Reem Osman
- Computer Department, Applied College, Imam Abdulrahman Bin Faisal University, P.O. Box. 1982, Dammam, Saudi Arabia
| | - Shahla Asadi
- Centre of Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, 43600 Bangi, Selangor, Malaysia
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Asadi S, Nilashi M, Abumalloh RA, Samad S, Ahani A, Ghabban F, Yusuf SYM, Supriyanto E. Evaluation of Factors to Respond to the COVID-19 Pandemic Using DEMATEL and Fuzzy Rule-Based Techniques. Int. J. Fuzzy Syst. 2022; 24. [PMCID: PMC8224996 DOI: 10.1007/s40815-021-01119-5] [Citation(s) in RCA: 4] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 05/06/2023]
Abstract
Since social and environmental conditions have changed dramatically in recent years, the spectrum of diseases caused by infections is also evolving rapidly. The outspread of COVID-19 has resulted in an emergency situation across the globe with significant effects on the population’s lives, families, and societies, leading to concerns the World Health Organization. Accordingly, the virus has substantially threatened the Malaysians’ public health and contributed considerably to increased healthcare expenses. Since the novel coronavirus was found in China, Malaysia’s government has started its actions according to the World Health Organization procedures and concentrated on addressing and preventing the spread of the infection. The present paper aims to find and evaluate the factors to respond to the COVID-19 outbreak in Malaysia, limiting the outspread of the disease in this country. This study used the Decision-Making Trial and Evaluation Laboratory (DEMATEL) and Fuzzy Rule-Based techniques to evaluate the factors through a set of questionnaires completed by the health care professionals. According to the data analysis results, movement control order, international travel restrictions, and the mass gathering cancellations were of most importance in the prevention of COVID-19 infections transmission.
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Affiliation(s)
- Shahla Asadi
- Centre of Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, 43600 Bangi, Selangor Malaysia
| | - Mehrbakhsh Nilashi
- School of Biomedical Engineering and Health Sciences, Faculty of Engineering, Universiti Teknologi Malaysia, Johor 81310 Skudai, Malaysia
- Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia, 11800 George Town, Malaysia
| | - Rabab Ali Abumalloh
- Computer Department, Community College, Imam Abdulrahman Bin Faisal University, P.O. Box. 1982, Dammam, Saudi Arabia
| | - Sarminah Samad
- Department of Business Administration, College of Business and Administration,
Princess Nourah bint Abdulrahman University
, Riyadh, Saudi Arabia
| | - Ali Ahani
- Department of Business Strategy and Innovation, Griffith Business School, Griffith University, Brisbane, Australia
| | - Fahad Ghabban
- Faculty of Computer Science and Engineering, Information System Department, Taibah University, Madinah, 41411 Saudi Arabia
| | - Salma Yasmin Mohd Yusuf
-
Primary Care Medicine Department, Faculty of Medicine
, Universiti Teknologi MARA, Sungai Buloh, 47000 Selangor, Malaysia
| | - Eko Supriyanto
- School of Biomedical Engineering and Health Sciences, Faculty of Engineering, Universiti Teknologi Malaysia, Johor 81310 Skudai, Malaysia
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Nilashi M, Abumalloh RA, Alghamdi A, Minaei-Bidgoli B, Alsulami AA, Thanoon M, Asadi S, Samad S. What is the impact of service quality on customers' satisfaction during COVID-19 outbreak? New findings from online reviews analysis. Telemat Inform 2021; 64:101693. [PMID: 34887617 PMCID: PMC8481157 DOI: 10.1016/j.tele.2021.101693] [Citation(s) in RCA: 9] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/29/2021] [Revised: 06/23/2021] [Accepted: 07/28/2021] [Indexed: 12/26/2022]
Abstract
The COVID-19 pandemic has caused major global changes both in the areas of healthcare and economics. This pandemic has led, mainly due to conditions related to confinement, to major changes in consumer habits and behaviors. Although there have been several studies on the analysis of customers' satisfaction through survey-based and online customers' reviews, the impact of COVID-19 on customers' satisfaction has not been investigated so far. It is important to investigate dimensions of satisfaction from the online customers' reviews to reveal their preferences on the hotels' services during the COVID-19 outbreak. This study aims to reveal the travelers' satisfaction in Malaysian hotels during the COVID-19 outbreak through online customers' reviews. In addition, this study investigates whether service quality during COVID-19 has an impact on hotel performance criteria and consequently customers' satisfaction. Accordingly, we develop a new method through machine learning approaches. The method is developed using text mining, clustering, and prediction learning techniques. We use Latent Dirichlet Allocation (LDA) for big data analysis to identify the voice-of-the-customer, Expectation-Maximization (EM) for clustering, and ANFIS for satisfaction level prediction. In addition, we use Higher-Order Singular Value Decomposition (HOSVD) for missing value imputation. The data was collected from TripAdvisor regarding the travelers' concerns in the form of online reviews on the COVID-19 outbreak and numerical ratings on hotel services from different perspectives. The results from the analysis of online customers' reviews revealed that service quality during COVID-19 has an impact on hotel performance criteria and consequently customers' satisfaction. In addition, the results showed that although the customers are always seeking hotels with better performance, they are also concerned with the quality of related services in the COVID-19 outbreak.
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Affiliation(s)
- Mehrbakhsh Nilashi
- Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia, 11800 USM Penang, Malaysia
- School of Computer Engineering, Iran University of Science and Technology, Iran
| | - Rabab Ali Abumalloh
- Computer Department, Community College, Imam Abdulrahman Bin Faisal University, P.O. Box. 1982, Dammam, Saudi Arabia
| | - Abdullah Alghamdi
- Information Systems Dept., College of Computer Science and Information Systems, Najran University, Najran, Saudi Arabia
| | | | - Abdulaziz A Alsulami
- Department of Information Systems, Faculty of Computing and Information Technology, King Abdulaziz University, Jeddah 21589, Saudi Arabia
| | - Mohammed Thanoon
- Information Technology Dept., College of Computers at Al-Lith, Umm Al-Qura University, Makkah, Saudi Arabia
| | - Shahla Asadi
- Centre of Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, 43600 Bangi, Selangor, Malaysia
| | - Sarminah Samad
- Department of Business Administration, College of Business and Administration, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia
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13
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Nilashi M, Asadi S, Minaei-Bidgoli B, Ali Abumalloh R, Samad S, Ghabban F, Ahani A. Recommendation agents and information sharing through social media for coronavirus outbreak. Telemat Inform 2021; 61:101597. [PMID: 34887615 PMCID: PMC7939980 DOI: 10.1016/j.tele.2021.101597] [Citation(s) in RCA: 13] [Impact Index Per Article: 4.3] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/23/2020] [Revised: 02/09/2021] [Accepted: 02/19/2021] [Indexed: 11/27/2022]
Abstract
The novel outbreak of coronavirus disease (COVID-19) was an unexpected event for tourism in the world as well as tourism in the Netherlands. In this situation, the travelers’ decision-making for tourism destinations was heavily affected by this global event. Social media usage has played an essential role in travelers’ decision-making and increased the awareness of travel-related risks from the COVID-19 outbreak. Online consumer media for the outbreak of COVID-19 has been a crucial source of information for travelers. In the current situation, tourists are using electronic word of mouth (eWOM) more and more for travel planning. Opinions provided by peer travelers for the outbreak of COVID-19 tend to reduce the possibility of poor decisions. Nevertheless, the increasing number of reviews per experience makes reading all feedback hard to make an informed decision. Accordingly, recommendation agents developed by machine learning techniques can be effective in the analysis of such social big data for the identification of useful patterns from the data, knowledge discovery, and real-time service recommendations. The current research aims to adopt a framework for the recommendation agents through topic modeling to uncover the most important dimensions of COVID-19 reviews in the Netherland forums in TripAdvisor. This study demonstrates how social networking websites and online reviews can be effective in unexpected events for travelers’ decision making. We conclude with the implications of our study for future research and practice.
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Affiliation(s)
- Mehrbakhsh Nilashi
- Informatics Research Group, Ton Duc Thang University, Ho Chi Minh City, Vietnam.,Faculty of Information Technology, Ton Duc Thang University, Ho Chi Minh City, Vietnam.,School of Computer Engineering, Iran University of Science and Technology, Iran
| | - Shahla Asadi
- Centre of Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, 43600, Bangi, Selangor, Malaysia
| | | | - Rabab Ali Abumalloh
- Computer Department, Community College, Imam Abdulrahman Bin Faisal University, P.O. Box. 1982, Dammam, Saudi Arabia
| | - Sarminah Samad
- Department of Business Administration, College of Business and Administration, Princess Nourah Bint Abdulrahman University, Riyadh, Saudi Arabia
| | - Fahad Ghabban
- College of Computer Science and Engineering, Information System Department, Taibah University, Saudi Arabia
| | - Ali Ahani
- Department of Business Strategy and Innovation, Griffith Business School, Griffith University, Brisbane, Australia
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14
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Abumalloh RA, Asadi S, Nilashi M, Minaei-Bidgoli B, Nayer FK, Samad S, Mohd S, Ibrahim O. The impact of coronavirus pandemic (COVID-19) on education: The role of virtual and remote laboratories in education. Technol Soc 2021; 67:101728. [PMID: 34538984 PMCID: PMC8435357 DOI: 10.1016/j.techsoc.2021.101728] [Citation(s) in RCA: 10] [Impact Index Per Article: 3.3] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 09/23/2020] [Revised: 07/01/2021] [Accepted: 09/01/2021] [Indexed: 05/21/2023]
Abstract
To avoid the spread of the COVID-19 crisis, many countries worldwide have temporarily shut down their academic organizations. National and international closures affect over 91% of the education community of the world. E-learning is the only effective manner for educational institutions to coordinate the learning process during the global lockdown and quarantine period. Many educational institutions have instructed their students through remote learning technologies to face the effect of local closures and promote the continuity of the education process. This study examines the expected benefits of e-learning during the COVID-19 pandemic by providing a new model to investigate this issue using a survey collected from the students at Imam Abdulrahman Bin Faisal University. Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed on 179 useable responses. This study applied Push-Pull-Mooring theory and examined how push, pull, and mooring variables impact learners to switch to virtual and remote educational laboratories. The Protection Motivation theory was employed to explain how the potential health risk and environmental threat can influence the expected benefits from e-learning services. The findings revealed that the push factor (environmental threat) is significantly related to perceived benefits. The pull factors (e-learning motivation, perceived information sharing, and social distancing) significantly impact learners' benefits. The mooring factor, namely perceived security, significantly impacts learners' benefits.
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Affiliation(s)
- Rabab Ali Abumalloh
- Computer Department, Community College, Imam Abdulrahman Bin Faisal University, P.O. Box. 1982, Dammam, Saudi Arabia
| | - Shahla Asadi
- Centre of Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, 43600, Bangi, Selangor, Malaysia
| | - Mehrbakhsh Nilashi
- Centre for Global Sustainability Studies (CGSS), Universiti Sains Malaysia, 11800, George Town, Malaysia
- School of Computer Engineering, Iran University of Science and Technology, Iran
| | | | - Fatima Khan Nayer
- College of Computer and Information Sciences, Prince Sultan University, Saudi Arabia
| | - Sarminah Samad
- Department of Business Administration, College of Business and Administration, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia
| | - Saidatulakmal Mohd
- Centre for Global Sustainability Studies & School of Social Sciences, Universiti Sains Malaysia, Malaysia
| | - Othman Ibrahim
- Azman Hashim International Business School, Universiti Teknologi Malaysia (UTM), Skudai, Johor, 81310, Malaysia
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15
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Taheri S, Asadi S, Nilashi M, Ali Abumalloh R, Ghabban NMA, Mohd Yusuf SY, Supriyanto E, Samad S. A literature review on beneficial role of vitamins and trace elements: Evidence from published clinical studies. J Trace Elem Med Biol 2021; 67:126789. [PMID: 34044222 PMCID: PMC8123519 DOI: 10.1016/j.jtemb.2021.126789] [Citation(s) in RCA: 18] [Impact Index Per Article: 6.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 02/14/2021] [Revised: 05/02/2021] [Accepted: 05/13/2021] [Indexed: 12/15/2022]
Abstract
COVID-19 is a kind of SARS-CoV-2 viral infectious pneumonia. This research aims to perform a bibliometric analysis of the published studies of vitamins and trace elements in the Scopus database with a special focus on COVID-19 disease. To achieve the goal of the study, network and density visualizations were used to introduce an overall picture of the published literature. Following the bibliometric analysis, we discuss the potential benefits of vitamins and trace elements on immune system function and COVID-19, supporting the discussion with evidence from published clinical studies. The previous studies show that D and A vitamins demonstrated a higher potential benefit, while Selenium, Copper, and Zinc were found to have favorable effects on immune modulation in viral respiratory infections among trace elements. The principles of nutrition from the findings of this research could be useful in preventing and treating COVID-19.
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Affiliation(s)
- Sima Taheri
- Centre for Research in Biotechnology for Agriculture (CEBAR), University of Malaya, Kuala Lumpur, 50603, Malaysia
| | - Shahla Asadi
- Centre of Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, Bangi, Selangor, 43600, Malaysia
| | - Mehrbakhsh Nilashi
- School of Biomedical Engineering and Health Sciences, Faculty of Engineering, Universiti Teknologi Malaysia, Skudai, Johor, 81310, Malaysia.
| | - Rabab Ali Abumalloh
- Computer Department, Community College, Imam Abdulrahman Bin Faisal University, P.O. Box. 1982, Dammam, Saudi Arabia
| | | | - Salma Yasmin Mohd Yusuf
- Primary Care Medicine Department, Faculty of Medicine, Universiti Teknologi MARA, Sungai Buloh, Selangor, 47000, Malaysia
| | - Eko Supriyanto
- School of Biomedical Engineering and Health Sciences, Faculty of Engineering, Universiti Teknologi Malaysia, Skudai, Johor, 81310, Malaysia
| | - Sarminah Samad
- Department of Business Administration, College of Business and Administration, Princess Nourah Bint Abdulrahman University, Riyadh, Saudi Arabia
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16
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Rupani PF, Nilashi M, Abumalloh RA, Asadi S, Samad S, Wang S. Coronavirus pandemic (COVID-19) and its natural environmental impacts. Int J Environ Sci Technol (Tehran) 2020; 17:4655-4666. [PMID: 32904898 DOI: 10.1007/s13762-020-02910] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Subscribe] [Scholar Register] [Received: 05/21/2020] [Revised: 07/28/2020] [Accepted: 08/24/2020] [Indexed: 05/21/2023]
Abstract
Coronavirus Disease 2019 (COVID-19) is the official name of a respiratory infectious disease caused by a new coronavirus that started first in Wuhan, China, and outspread worldwide with an unexpectedly fast speed. Flights have been canceled worldwide and transportation has been closed nationwide and across international borders. As a consequence, the economic activity has been stopped and stock markets have been dropped. The COVID-19 lockdown has several social and economic effects. Additionally, COVID-19 has caused several impacts on global migration. On the other hand, such lockdown, along with minimal human mobility, has impacted the natural environment somewhat positively. Overall carbon emissions have dropped, and the COVID-19 lockdown has led to an improvement in air quality and a reduction in water pollution in many cities around the globe. A summary of the existing reports of the environmental impacts of COVID-19 pandemic are discussed and the important findings are presented focusing on several aspects: air pollution, waste management, air quality improvements, waste fires, wildlife, global migration, and sustainability.
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Affiliation(s)
- P F Rupani
- School of Energy and Power Engineering, Jiangsu University, Zhenjiang, 212013 China
| | - M Nilashi
- Institute of Research and Development, Duy Tan University, Da Nang, 550000 Vietnam
| | - R A Abumalloh
- Computer Department, Community College, Imam Abdulrahman Bin Faisal University, P.O. Box. 1982, Dammam, Saudi Arabia
| | - S Asadi
- Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, 43600 Bangi, Selangor Malaysia
| | - S Samad
- Department of Business Administration, College of Business and Administration, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia
| | - S Wang
- School of Energy and Power Engineering, Jiangsu University, Zhenjiang, 212013 China
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