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Lupón M, Armayones M, Cardona G. Quality of life of caregivers of children with visual impairment: A qualitative approach. RESEARCH IN DEVELOPMENTAL DISABILITIES 2023; 138:104538. [PMID: 37201218 DOI: 10.1016/j.ridd.2023.104538] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 09/16/2022] [Revised: 03/13/2023] [Accepted: 05/12/2023] [Indexed: 05/20/2023]
Abstract
BACKGROUND Receiving a diagnosis of a child with untreatable visual impairment (VI) may have a negative impact on parents and caregivers, and affect their quality of life (QoL). AIMS To use a qualitative research approach to determine the impact that caregiving a child with a VI has on the QoL of caregivers in Catalonia (Spain). METHODS An observational study was designed in which nine parents of children with VI (6 mothers) were recruited following an intentional sampling scheme. In-depth interviews were conducted, and a thematic analysis was performed to identify main themes and subthemes. The QoL domains defined in the questionnaire WHOQoL-BREF guided data interpretation. RESULTS An overarching theme was defined (the weight on one's shoulders), as well as two main themes (obstacles race and emotional impact) and seven subthemes. QoL was negatively affected by a general lack of knowledge and understanding regarding VI in children and its implications for children and caregivers, whereas social support, gaining knowledge, or cognitive reappraisal had a positive effect. CONCLUSIONS Caregiving for children with VI affects all QoL domains, resulting in persistent psychological distress. Both administrations and health care providers are encouraged to develop strategies to assist caregivers in their demanding roles.
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Affiliation(s)
- Marta Lupón
- eHealth Center, Behaviour Design Lab (BD Lab) - Universitat Oberta de Catalunya, Rambla del Poblenou, 156, Barcelona, Spain; Vision, Optometry & Health (VOS), Department of Optics and Optometry, Universitat Politècnica de Catalunya. Violinista Vellsolà, 37, Terrassa, Spain
| | - Manuel Armayones
- eHealth Center, Behaviour Design Lab (BD Lab) - Universitat Oberta de Catalunya, Rambla del Poblenou, 156, Barcelona, Spain.
| | - Genís Cardona
- Applied Optics and Image Processing Group (GOAPI), Department of Optics and Optometry, Universitat Politècnica de Catalunya, Violinista Vellsolà, 37, Terrassa, Spain
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Enoch J, Dickinson C, Potts J, Subramanian A. An exploratory study on support for caregivers of people with vision impairment in the UK. Ophthalmic Physiol Opt 2022; 42:858-871. [PMID: 35416314 PMCID: PMC9320821 DOI: 10.1111/opo.12989] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/24/2021] [Revised: 03/26/2022] [Accepted: 03/28/2022] [Indexed: 11/27/2022]
Abstract
Purpose Many of the UK's 2.5 million individuals living with vision loss receive support from relatives or friends (so‐called ‘informal caregivers’). However, there is limited understanding of how caregivers of people with visual impairment (PVI) are, or feel, supported by UK healthcare/statutory services and charities. This exploratory study was conducted to explore caregivers' experiences and their suggestions for enhancing support. Methods Participants self‐identifying as UK‐based caregivers of PVI (N = 100) volunteered to undertake an online survey, distributed through charity partners. The survey was comprised of the Client Satisfaction Questionnaire‐8 (CSQ‐8, a validated, self‐report measure of satisfaction with support services), Likert‐type questions and two open‐ended, free‐text questions. Interview participants (N = 22) were then selected from survey respondents, and semi‐structured interviews were conducted to focus on caregivers' ideas for improving support. The Framework Method was used for inductive analysis of the free‐text question responses and interview data. Results The mean (SD) CSQ‐8 score was 21.60 (7.2), with no significant differences by demographic, relationship or vision‐related factors, likely limited by the small subgroup sizes. Qualitative data demonstrated the heterogeneity of participating caregivers' experiences, highlighting the importance of personalised support for caregivers. Many participants advocated enhancing informational, practical, emotional and social support for caregivers, and stressed the importance of accessible services and consistent points of contact to turn to for support and advice. Conclusions Although our sample was arguably better connected to support services than the general caregiver population, this study identified concrete suggestions to improve practical, emotional and peer support for caregivers of PVI.
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Affiliation(s)
- Jamie Enoch
- Division of Optometry and Visual Sciences, School of Health Sciences, City, University of London, London, UK
| | - Christine Dickinson
- Division of Pharmacy & Optometry, University of Manchester and the Manchester Academic Health Sciences Centre, Manchester, UK
| | | | - Ahalya Subramanian
- Division of Optometry and Visual Sciences, School of Health Sciences, City, University of London, London, UK
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Enoch J, Dickinson C, Subramanian A. What support is beneficial for caregivers of individuals with vision impairment? Clin Exp Optom 2021; 104:455-470. [PMID: 33689667 DOI: 10.1080/08164622.2021.1878814] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/22/2022] Open
Abstract
Previous studies and reviews have documented the stress and challenges that may be associated with providing informal care for individuals with vision impairment (IVI). This scoping review was therefore conducted in order to synthesise published literature about forms of support which may benefit the informal caregivers of both adults and children with vision impairment (VI), and to identify research gaps in the support available for this population. A systematic literature search was carried out using CINAHL, Medline, PsycINFO and PsycARTICLES, followed by citation tracking. A total of 23 published studies met the eligibility criteria and were included in the review. The included studies focused on: exploring caregiver support needs (8/23); novel interventions supporting caregivers of IVI (10/23); evaluating usual care (2/23); and exploring how treatment for IVI directly impacts the caregiver (3/23). Overall, support for caregivers of IVI is a relatively new research topic, with no eligible studies identified before 1999. Twelve of the 23 studies (52%) focused on support for caregivers of adults with VI, while 11 (48%) focused on support for caregivers of children with VI. The studies illustrate that support groups may generally help to improve caregivers' knowledge and awareness of VI, although benefits for emotional wellbeing are more modest. Support interventions for parents of children with VI appear to reduce stress effectively; however, evidence regarding the value of interventions for caregivers of adults with vision impairment is less clear, partly due to small samples and a lack of standardised, comparable outcome measures. Caregivers often express a need for better information about the condition of the IVI, even when information is apparently available. Further research is required comparing the benefits of different support modalities for caregivers of people with VI over longer follow-up periods.
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Affiliation(s)
- Jamie Enoch
- Division of Optometry and Visual Sciences, School of Health Sciences, City, University of London, London, UK
| | - Christine Dickinson
- Division of Pharmacy and Optometry, University of Manchester and the Manchester Academic Health Sciences Centre, Manchester, UK
| | - Ahalya Subramanian
- Division of Optometry and Visual Sciences, School of Health Sciences, City, University of London, London, UK
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Gyllén J, Magnusson G, Forsberg A. Uncertainty and self-efficacy in parents of a child with congenital cataract-New implications for clinical practice. Nurs Open 2019; 6:799-807. [PMID: 31367402 PMCID: PMC6650698 DOI: 10.1002/nop2.256] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/16/2018] [Revised: 12/28/2018] [Accepted: 01/20/2019] [Indexed: 11/20/2022] Open
Abstract
AIM The aim was an in-depth exploration of uncertainty and self-efficacy among parents of a child with congenital cataract by means of two theoretical frameworks to re-design family care. DESIGN A directed content analysis in accordance with Hsieh & Shannon, using Mishel's theory of uncertainty and Bandura's self-efficacy theory. METHODS Open-ended, in-depth interviews were conducted with 23 parents of a child with congenital cataract; six mothers, five fathers and six couples. RESULTS In this novel study, self-efficacy was interpreted as the ability to balance between uncertainty and acceptance. The performance accomplishment of the child and parents bridges the gap between uncertainty and acceptance by reducing uncertainty, thus constituting the level of self-efficacy. Setbacks and complications increase uncertainty and reduce self-efficacy, thus performance accomplishment is a mediator of self-efficacy, while ability to master uncertainty determines the level of self-efficacy.
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Affiliation(s)
- Jenny Gyllén
- Department of Clinical NeuroscienceInstitute of Neuroscience and PhysiologySahlgrenska AcademyUniversity of GothenburgGothenburgSweden
- Region Västra Götaland, Sahlgrenska University HospitalDepartment of OphthalmologyMölndalSweden
| | - Gunilla Magnusson
- Department of Clinical NeuroscienceInstitute of Neuroscience and PhysiologySahlgrenska AcademyUniversity of GothenburgGothenburgSweden
- Region Västra Götaland, Sahlgrenska University HospitalDepartment of OphthalmologyMölndalSweden
| | - Anna Forsberg
- Care in High Tech Environments, Institute of Health Sciences at Lund UniversityLundSweden
- Thoracic UnitSkåne University HospitalLundSweden
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Gyllén J, Magnusson G, Forsberg A. The Core of Parents' Main Concerns When Having a Child With Cataract and Its Clinical Implications. J Pediatr Nurs 2019; 44:e45-e51. [PMID: 30414752 DOI: 10.1016/j.pedn.2018.10.017] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.2] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 02/26/2018] [Revised: 10/02/2018] [Accepted: 10/23/2018] [Indexed: 12/25/2022]
Abstract
PURPOSE To investigate the main concerns associated with being a parent of a child with cataract and how the parents deal with these concerns. DESIGN AND METHOD Twenty-three parents; 6 mothers, 5 fathers and 6 couples with a child with cataract were included in this study. The parents included some with a personal experience of cataract and some without. Data was collected through 17 in-depth interviews, which were recorded and transcribed verbatim for analysis by the method of Grounded Theory developed by Charmaz. RESULTS The Grounded Theory describes the parents' efforts to balance the child's inability and ability in order to maintain their social functioning and lead a normal life through a process comprising four main categories; Mastering, Collaborating, Facilitating, and Adapting. This process makes the path of transition evident, starting when the child is diagnosed and continuing for several years during her/his growth and development. CONCLUSION The core of parent-child interaction is mastering the balance between the child's disability and ability in order to achieve the best possible outcome, visually and habitually. The interactions changes through a process towards adjustment and acceptance. All the parents emphasized that you do what you have to do to achieve a successful visual outcome of the child. CLINICAL IMPLICATIONS The model provides a comprehensive understanding of parental self-management that can be used by a case manager, preferable a nurse, to pilot the parents through the process.
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Affiliation(s)
- Jenny Gyllén
- Institute of Neuroscience and Physiology/Ophthalmology, University of Gothenburg, Sweden.
| | - Gunilla Magnusson
- Institute of Neuroscience and Physiology/Ophthalmology, University of Gothenburg, Sweden
| | - Anna Forsberg
- Research Group: Care in High Tech Environments, Institute of Health Sciences at Lund University, Sweden
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Lupón M, Armayones M, Cardona G. Quality of life among parents of children with visual impairment: A literature review. RESEARCH IN DEVELOPMENTAL DISABILITIES 2018; 83:120-131. [PMID: 30195210 DOI: 10.1016/j.ridd.2018.08.013] [Citation(s) in RCA: 18] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 07/28/2017] [Revised: 01/31/2018] [Accepted: 08/28/2018] [Indexed: 06/08/2023]
Abstract
AIMS To describe the experience of parents caregiving children with visual impairment (VI), to determine how their quality of life (QoL) is assessed, and to summarize QoL indicators through a review of the literature. METHODS A thematic search through PubMed, PsycINFO, ProQuest and ERIC databases was performed of articles published in English in peer-reviewed journals between 1996 and 2016. Publications were included if they referred to both children or adolescents with VI and their parents, or the family context. The complete selection process disclosed 37 papers suitable for review. RESULTS Researchers mainly used ad hoc interviews and questionnaires to investigate this topic. Two specific tools, the CarCGQoL (congenital glaucoma) and the OTI (congenital cataract), were identified. Most of the information collected referred to the parents' opinion concerning professional services, their needs and worries, the impact of VI on their emotional well-being and the strategies to assist parents to cope and adjust to the situation. CONCLUSIONS The experience of caring for a child with VI is mainly influenced by psychosocial factors. Information and guidance to understand the child's visual condition are insufficient, and the available resources reinforce concerns of caregivers regarding the child's opportunities, expressed as negative emotional reactions.
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Affiliation(s)
- Marta Lupón
- Psychology, Health & ICT (PSINET) - Universitat Oberta de Catalunya, Rambla del Poblenou, 156, Barcelona, Spain; Vision, Optometry and Health (VOS) Research Group - Department of Optics and Optometry, Universitat Politècnica de Catalunya, Violinista Vellsolà, 37, Terrassa, Spain.
| | - Manuel Armayones
- Psychology, Health & ICT (PSINET) - Universitat Oberta de Catalunya, Rambla del Poblenou, 156, Barcelona, Spain.
| | - Genís Cardona
- Vision, Optometry and Health (VOS) Research Group - Department of Optics and Optometry, Universitat Politècnica de Catalunya, Violinista Vellsolà, 37, Terrassa, Spain.
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Ramos PL, Santana R, Moreno LH, Marques AP, Freitas C, Rocha-Sousa A, Macedo AF. Predicting participation of people with impaired vision in epidemiological studies. BMC Ophthalmol 2018; 18:236. [PMID: 30180834 PMCID: PMC6123934 DOI: 10.1186/s12886-018-0889-9] [Citation(s) in RCA: 7] [Impact Index Per Article: 1.2] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/08/2018] [Accepted: 08/17/2018] [Indexed: 12/05/2022] Open
Abstract
Background The characteristics of the target group and the design of an epidemiologic study, in particular the recruiting methods, can influence participation. People with vision impairment have unique characteristics because those invited are often elderly and totally or partially dependent on help to complete daily activities such as travelling to study sites. Therefore, participation of people with impaired vision in studies is less predictable than predicting participation for the general population. Methods Participants were recruited in the context of a study of prevalence and costs of visual impairment in Portugal (PCVIP-study). Participants were recruited from 4 Portuguese public hospitals. Inclusion criteria were: acuity in the better eye from 0.5 decimal (0.30logMAR) or worse and/or visual field of less than 20 degrees. Recruitment involved sending invitation letters and follow-up phone calls. A multiple logistic regression model was used to assess determinants of participation. The J48 classifier, chi-square and Fisher’s exact tests were applied to investigate the possible differences between subjects in our sample. Results Individual cases were divided into 3 groups: immediate, late and non-participants. A participation rate of 20% was obtained (15% immediate, 5% late). Factors positively associated with participation included years of education, annual hospital attendance, and intermediate visual acuity. Females and greater distance to the hospital were inversely associated with participation. Conclusion In our study, a letter followed by a phone call was efficient to recruit a significant number of participants from a larger group of people with impaired vision. However, the improvement in participation observed after the phone call might not be cost-effective. People with low levels of education and women were more difficult to recruit. These findings need to be considered to avoid studies whose results are biased by gender or socio-economic inequalities of their participants. Young subjects and those at intermediate stages of vision impairment, or equivalent conditions, may need more persuasion than other profiles. Electronic supplementary material The online version of this article (10.1186/s12886-018-0889-9) contains supplementary material, which is available to authorized users.
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Affiliation(s)
- Pedro Lima Ramos
- Low Vision and Visual Rehabilitation Lab, Department and Center of Physics - Optometry and Vision Science, University of Minho, Braga, Portugal.,Department of Medicine and Optometry, Linnaeus University, 39182, Kalmar, Sweden
| | - Rui Santana
- Centro de Investigação em Saúde Pública, Escola Nacional de Saúde Pública, Universidade NOVA de Lisboa, Lisbon, Portugal
| | - Laura Hernandez Moreno
- Low Vision and Visual Rehabilitation Lab, Department and Center of Physics - Optometry and Vision Science, University of Minho, Braga, Portugal
| | - Ana Patricia Marques
- Centro de Investigação em Saúde Pública, Escola Nacional de Saúde Pública, Universidade NOVA de Lisboa, Lisbon, Portugal
| | | | - Amandio Rocha-Sousa
- Department of Surgery and Physiology, Faculty of Medicine, University of Porto, Porto, Portugal.,Department of Ophthalmology, Centro Hospitalar São João, Porto, Portugal
| | - Antonio Filipe Macedo
- Low Vision and Visual Rehabilitation Lab, Department and Center of Physics - Optometry and Vision Science, University of Minho, Braga, Portugal. .,Department of Medicine and Optometry, Linnaeus University, 39182, Kalmar, Sweden.
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Fong N, Easterbrook B, Farrokhyar F, Sabri K. Parental knowledge of pediatric eye health in an ophthalmology clinic setting: validation and delivery of the EYEE questionnaire. Can J Ophthalmol 2017; 53:210-214. [PMID: 29784155 DOI: 10.1016/j.jcjo.2017.10.026] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.1] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/13/2017] [Accepted: 10/02/2017] [Indexed: 11/18/2022]
Abstract
OBJECTIVE We aimed to develop and assess the reliability of a questionnaire assessing parental knowledge on core topics in pediatric eye health. METHODS In Phase I, the Evaluate Your Eye Education Questionnaire (EYEE-Q) was developed and distributed to ascertain face validity (n = 20). In Phase II, participants completed EYEE-Q twice to determine test-retest reliability (n = 40). In Phase III, EYEE-Q was administered to parents in a tertiary level pediatric ophthalmology clinic to assess knowledge (n = 193). RESULTS EYEE-Q had good test-retest reliability (Kripendorff's alpha = 0.77). Mean knowledge was 71% on eye physiology, 59% on pediatric vision care, 58% on refractive error, 53% on common childhood eye conditions, and 48% on eye care professional (ECP) roles. Low income, non-Caucasian race, and English as a second language status were associated with poorer scores. CONCLUSION EYEE-Q is a reliable means of assessing parental knowledge on select pediatric eye health-related topics. Knowledge appears to be suboptimal among parents of children attending tertiary level ophthalmology clinics. ECPs should actively provide educational materials in various languages and formats to promote understanding of medical jargon and patient compliance. The influence of educational interventions on knowledge can be assessed using the EYEE-Q.
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Affiliation(s)
- Natalia Fong
- Faculty of Health Sciences, McMaster University, Hamilton, Ont
| | - Bethany Easterbrook
- Department of Surgery, McMaster University, Hamilton, Ont; McMaster Pediatric Surgery Research Collaborative, McMaster University, Hamilton, Ont
| | - Forough Farrokhyar
- Department of Surgery, McMaster University, Hamilton, Ont; Department of Epidemiology and Biostatistics, McMaster University, Hamilton, Ont
| | - Kourosh Sabri
- Department of Surgery, McMaster University, Hamilton, Ont; McMaster Pediatric Surgery Research Collaborative, McMaster University, Hamilton, Ont; McMaster Paediatric Eye Research Group (McPERG), McMaster University, Hamilton, Ont.
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Boyce T, Dahlmann-Noor A, Bowman R, Keil S. Support for infants and young people with sight loss: a qualitative study of sight impairment certification and referral to education and social care services. BMJ Open 2015; 5:e009622. [PMID: 26685033 PMCID: PMC4691759 DOI: 10.1136/bmjopen-2015-009622] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 08/04/2015] [Revised: 10/15/2015] [Accepted: 11/13/2015] [Indexed: 11/10/2022] Open
Abstract
OBJECTIVES To examine the experience of infants, children and their parents, the role of ophthalmologists and other health, social care and education professionals in the certification and registration processes and examine the relationship between certification and referrals and pathways to support. DESIGN Qualitative study. SETTING Telephone interviews with health and, social care professionals, qualified teachers of children and young people with vision impairment (QTVIs) and parents of infants/children in England. PARTICIPANTS 52 health, social care and education professionals who are part of the certification or registration process. 26 parents of infants and children with vision impairment. RESULTS Referrals to education do not require a Certificate of Vision Impairment (CVI); however, the majority of parents received support from education and social services only after an offer of the CVI, which was often dependent on having a formal diagnosis. Parents stated they wanted support sooner, particularly parents of children with additional complex needs who experienced longer delays. Areas with multidisciplinary teams and support roles such as eye clinic liaison officers (ECLOs) appeared to have more reliable referral pathways. CONCLUSIONS For infants and children with vision impairment, there should be a consistent mechanism for triggering education and social care support even with uncertainty about diagnosis and/or prognosis. All professionals involved in the certification and registration processes (ophthalmologists, optometrists, ECLOs, orthoptists, social workers, QTVIs) can better communicate the value and benefits of certification and registration.
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Affiliation(s)
| | - Annegret Dahlmann-Noor
- NIHR Biomedical Research Centre at Moorfields Eye Hospital NHS Foundation Trust and UCL Institute of Ophthalmology, London, UK
| | - Richard Bowman
- International Centre for Eye Health, London School of Hygiene and Tropical Medicine, London, UK
- Institute of Child Health, London, UK
| | - Sue Keil
- Royal National Institute of Blind People (RNIB), Birmingham, UK
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Gyllén J, Rosenberg A, Nyström A, Forsberg A, Magnusson G. Important sources of information on self-management for families of children with paediatric cataracts. ACTA ACUST UNITED AC 2015. [DOI: 10.12968/ijop.2015.6.1.23] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/11/2022]
Affiliation(s)
- Jenny Gyllén
- Institute of Neuroscience and Physiology, Department of Clinical Neuroscience and Rehabilitation/Ophthalmology, Sahlgrenska Academy, University of Gothenburg, Sweden
| | - Anna Rosenberg
- Institute of Neuroscience and Physiology, Department of Clinical Neuroscience and Rehabilitation/Ophthalmology, Sahlgrenska Academy, University of Gothenburg, Sweden
| | - Alf Nyström
- Institute of Neuroscience and Physiology, Department of Clinical Neuroscience and Rehabilitation/Ophthalmology, Sahlgrenska Academy, University of Gothenburg, Sweden
| | - Anna Forsberg
- Health Science Centre, Research Group on Nursing Care in High-Tech Environments, Lund University, Sweden, and Department of thoracic transplantation, Skåne University Hospital, Sweden
| | - Gunilla Magnusson
- Institute of Neuroscience and Physiology, Department of Clinical Neuroscience and Rehabilitation/Ophthalmology, Sahlgrenska Academy, University of Gothenburg, Sweden
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Cunningham BJ, Rosenbaum PL. Measure of processes of care: a review of 20 years of research. Dev Med Child Neurol 2014; 56:445-52. [PMID: 24283936 DOI: 10.1111/dmcn.12347] [Citation(s) in RCA: 72] [Impact Index Per Article: 7.2] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Accepted: 10/11/2013] [Indexed: 01/18/2023]
Abstract
AIM This article reviews literature on findings from the Measure of Processes of Care (MPOC) to assess family-centred services. METHOD Systematic searches for papers citing MPOC in both PubMed and Web of Science identified 107 articles. Fifty-five met the criterion for inclusion in this review in that they reported MPOC data. RESULTS Over the past 20 years MPOC has been used in settings additional to the children's treatment centres for which it was designed; used in 11 countries and translated into 14 languages; and used to measure change in respondents' perceptions over time. MPOC findings have also informed our understanding of the provision of family-centred services. Overall, parents report that service providers do a good job of providing respectful, comprehensive services in partnership with families, but that there remain limitations in the provision of general information, an area for improvement. Finally, MPOC has been shown to correlate with various other measures related to the provision of family-centred services. INTERPRETATION The MPOC 'family' of measures can be used to assess both families' and service providers' experiences and perceptions of the family-centredness of services received/provided. Opportunities abound for further research enquiries.
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Affiliation(s)
- Barbara J Cunningham
- CanChild Centre for Childhood Disability Research, McMaster University, Hamilton, ON, Canada
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Margaritis E, Katharaki M, Katharakis G. Exceeding parents' expectations in Ear-Nose-Throat outpatient facilities: the development and analysis of a questionnaire. EVALUATION AND PROGRAM PLANNING 2012; 35:246-255. [PMID: 22221890 DOI: 10.1016/j.evalprogplan.2011.10.002] [Citation(s) in RCA: 12] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Received: 02/19/2011] [Revised: 08/27/2011] [Accepted: 10/04/2011] [Indexed: 05/31/2023]
Abstract
The study attempts to develop an outpatient service quality scale by investigating the key dimensions which assess parental satisfaction and provides a recommendation on an improved health service delivery system. The survey was conducted in an Ear-Nose-Throat outpatient clinic of a Greek public pediatric hospital. A total of 127 parents in outpatient waiting areas were chosen; 74.8% of the sampled parents were under 40, and 78% were mothers. A factor analysis was performed; while a Fischer's exact test and multinomial logistic regression analysis was conducted. All Cronbach's α exceeded 0.70 and all factor loadings exceeded 0.50. Twenty-three items were retained through the scale development process and seven factors were formed that appear to be statistically valid and clinically meaningful: access and convenience, doctor's attention, customization, reliability, assurance, satisfaction and loyalty. Findings were discussed in relation to parents' overall satisfaction and intention of reusing and recommending outpatient clinic. Satisfaction was found to be positively affected by access and convenience and doctors' attention. Staff attitude and the telephone procedure of scheduling the child's examination found positively correlated to the likelihood of recommending services to friends and relatives. Time and communication in the waiting room influenced parents' satisfaction. Overall, results reveal the measures that need to be taken in order to improve outpatient service quality.
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Stewart J, Galvin J, Froude EH, Lentin P. Evaluation of the Australian adaptation of the Keeping It Together (KIT-Australia) information package with carers of children with special needs. Aust Occup Ther J 2011; 57:268-75. [PMID: 20854602 DOI: 10.1111/j.1440-1630.2010.00858.x] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.2] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/30/2022]
Abstract
BACKGROUND Australian carers of children with special needs have expressed concerns about the limited availability and accessibility of suitable information resources. The 'Keeping It Together' (KIT) information package was developed and trialled in Canada and found to be effective in meeting the information needs of this population. AIM The study aimed to evaluate the KIT-Australian Adaptation (KIT-Australia) to determine if it met its purpose of providing carers of children with special needs with strategies to access resources, organise information and communicate with others about their child. The study also aimed to determine whether additional changes were required to increase the KIT-Australia's utility. METHODS Eighteen carers of children with special needs participated in the study. All participants had accessed services from the Royal Children's Hospital, Melbourne, Victoria. Demographic information was collected and carers were orientated to the KIT-Australia prior to using it. After eight weeks, a telephone survey interview was completed with each participant. A content analysis of qualitative and quantitative data provided the results. RESULTS Most participants stated that they would continue to use the KIT-Australia, and would recommend it to other carers. Six key themes were identified: getting started, accessing resources, organising and storing information, communicating information about my child to others, recommendations and non-use of the KIT-Australia. CONCLUSIONS Preliminary data from this study suggests that the KIT-Australia met its purpose of assisting carers of children with special needs, to access resources, organise information and communicate with others about their child. Participant recommendations to improve the usability of the KIT-Australia should be implemented for future editions of the resource. Further research may be required to adapt and facilitate use of the KIT-Australia in other Australian states and territories.
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Affiliation(s)
- Janeen Stewart
- La Trobe University, School of Occupational Therapy, Kingsbury Drive, Bundoora, Victoria, Australia
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Lundy C, Hill N, Wolsley C, Shannon M, McClelland J, Saunders K, Jackson J. Multidisciplinary assessment of vision in children with neurological disability. THE ULSTER MEDICAL JOURNAL 2011; 80:21-7. [PMID: 22347736 PMCID: PMC3281250] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Accepted: 09/29/2010] [Indexed: 10/25/2022]
Abstract
INTRODUCTION There is no consensus as to the best method of assessing vision in children with neurological disability. There are a variety of tests and approaches that can be used. It is important to look at models of assessment that identify the visual diagnosis and provide appropriate feedback and explanation to parents, carers and educational professionals. METHODS This study reports on the results of comprehensive visual assessments of fifty children with neurological disability over a three year period. It focuses on the feedback from families and professionals after the assessment report was disseminated. RESULTS The majority of families and professionals strongly agreed that a specialist assessment was needed in this population. Parents and professionals particularly valued the written report which provided guidance on appropriate visual material including advice relevant to education. CONCLUSION This study highlights the importance of specialist teams engaging with local child development services and indicates how partnership working can potentially be emotionally supportive as well as developmentally beneficial.
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Affiliation(s)
- Claire Lundy
- Evelina Children's Hospital, Guys and St Thomas' NHS Foundation Trust
| | - Nan Hill
- Community Paediatrics, Belfast Health and Social Care Trust
| | | | - Myrtle Shannon
- Vision Science Research Group, School of Biomedical Sciences, University of Ulster
| | - Julie McClelland
- Vision Science Research Group, School of Biomedical Sciences, University of Ulster
| | - Kathryn Saunders
- Vision Science Research Group, School of Biomedical Sciences, University of Ulster
| | - Jonathan Jackson
- Department of Ophthalmology Royal Victoria Hospital/Queens University Belfast
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