Hutahayan B, Nainggolan B, Tobing GL. Biplot analysis: relaxation of regulation/law, legal awareness, and legal compliance of customers in paying installments in the era of the COVID-19 pandemic (case study of Bank Mandiri MSME customers).
Model Earth Syst Environ 2022;
9:1613-1620. [PMID:
36320784 PMCID:
PMC9610345 DOI:
10.1007/s40808-022-01568-3]
[Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 03/16/2021] [Accepted: 10/06/2022] [Indexed: 11/05/2022]
Abstract
Purpose
This study aims to map the relaxation of rules/laws, legal awareness and legal compliance of MSMEs who are customers of Bank Mandiri.
Design/method
This research is a quantitative study using a questionnaire as a research instrument. The analytical method used in this study is a biplot analysis.
Findings
The results showed that there was a diversity of excellence in relaxation at each location of MSMEs both in terms of indicators and variables.
Originality
The originality of this study is that no research has examined the variables of relaxation of rules/laws, legal awareness and legal compliance of MSMEs who are customers of Bank Mandiri, especially during a pandemic.
Collapse