A systematic literature review and lexicometric analysis on overtourism: Towards an ambidextrous perspective

While overtourism is a relatively recent term, it has nevertheless triggered a large number of publications because of its human, environmental and social challenges. This systematic review therefore aims to take stock of the literature on overtourism. A lexicometric analysis based on 236 articles reveals that research on overtourism is highly concentrated and articulated around three main themes: the management, the experience, and the context of overtourism. The findings also suggest that academic research has so far focused on the negative impacts of overtourism. Subsequently, this study is calling for an ambidextrous approach, taking into account both the negative effects of overtourism, while also considering it as an opportunity in addressing the problem.