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Ologeanu-Taddei R, Guthrie C, Jensen TB. Digital transformation of professional healthcare practices: fitness seeking across a rugged value landscape. EUR J INFORM SYST 2023. [DOI: 10.1080/0960085x.2023.2165978] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/30/2023]
Affiliation(s)
- Roxana Ologeanu-Taddei
- Department of Information, Operations and Management Science, TBS Business School, Toulouse, France
| | - Cameron Guthrie
- Department of Information, Operations and Management Science, TBS Business School, Toulouse, France
| | - Tina Blegind Jensen
- Department of Digitalization, Copenhagen Business School, Copenhagen, Denmark
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Chapel B, Alexandre F, Heraud N, Ologeanu-Taddei R, Cases AS, Bughin F, Hayot M. Standardization of the assessment process within telerehabilitation in chronic diseases: a scoping meta-review. BMC Health Serv Res 2022; 22:984. [PMID: 35918690 PMCID: PMC9344755 DOI: 10.1186/s12913-022-08370-y] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/28/2021] [Accepted: 07/07/2022] [Indexed: 11/16/2022] Open
Abstract
Background Telerehabilitation (TR) interventions are receiving increasing attention. They have been evaluated in various scientific areas through systematic reviews. However, there is a lack of data on how to standardize assessment and report on their domains to guide researchers across studies and bring together the best evidence to assess TR for chronic diseases. Aims and objectives The aim of this study was to identify domains of assessment in TR and to qualitatively and quantitatively analyze how and when they are examined to gain an overview of assessment in chronic disease. Methods A scoping meta-review was carried out on 9 databases and gray literature from 2009 to 2019. The keyword search strategy was based on "telerehabilitation", “evaluation", “chronic disease" and their synonyms. All articles were subjected to qualitative analysis using the Health Technology Assessment (HTA) Core Model prior to further analysis and narrative synthesis. Results Among the 7412 identified articles, 80 studies met the inclusion criteria and addressed at least one of the noncommunicable diseases (NCD) categories of cardiovascular disease (cardiovascular accidents), cancer, chronic respiratory disease, diabetes, and obesity. Regarding the domains of assessment, the most frequently occurring were “social aspect” (n = 63, 79%) (e.g., effects on behavioral changes) and “clinical efficacy” (n = 53, 66%), and the least frequently occurring was “safety aspects” (n = 2, 3%). We also identified the phases of TR in which the assessment was conducted and found that it most commonly occurred in the pilot study and randomized trial phases and least commonly occurred in the design, pretest, and post-implementation phases. Conclusions Through the HTA model, this scoping meta-review highlighted 10 assessment domains which have not been studied with the same degree of interest in the recent literature. We showed that each of these assessment domains could appear at different phases of TR development and proposed a new cross-disciplinary and comprehensive method for assessing TR interventions. Future studies will benefit from approaches that leverage the best evidence regarding the assessment of TR, and it will be interesting to extend this assessment framework to other chronic diseases. Supplementary Information The online version contains supplementary material available at 10.1186/s12913-022-08370-y.
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Affiliation(s)
- Blandine Chapel
- University of Montpellier, Montpellier Research of Management, Montpellier, France.
| | - François Alexandre
- Direction de La Recherche Clinique Et de L'Innovation en Santé, Korian ; GCS CIPS, 800 Avenue Joseph Vallot, Lodève, France
| | - Nelly Heraud
- Direction de La Recherche Clinique Et de L'Innovation en Santé, Korian ; GCS CIPS, 800 Avenue Joseph Vallot, Lodève, France
| | | | - Anne-Sophie Cases
- University of Montpellier, Montpellier Research of Management, Montpellier, France
| | - François Bughin
- PhyMedExp, University of Montpellier, INSERM, CNRS, CHRU Montpellier, Montpellier, France
| | - Maurice Hayot
- PhyMedExp, University of Montpellier, INSERM, CNRS, CHRU Montpellier, Montpellier, France
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Ngassam RGN, Ung L, Ologeanu-Taddei R, Lartigau J, Demoly P, Bourdon I, nicolas Molinari, Chiriac AM. An Action Design Research to Facilitate the Adoption of Personal Health Records. J ORGAN END USER COM 2022. [DOI: 10.4018/joeuc.288551] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/01/2023]
Abstract
Adoption and user perceptions are dominant on personal health records literature and have led to a better understanding of what individuals' behaviors and perceptions are about the adoption of personal health records. However, these insights are descriptive and are not actionable to allow creating personal health records that will overcome the adoption problems identified by users. This study uses action design research to provide actionable knowledge regarding user perceptions and adoption and their application in the case of the digital allergy card. To achieve this, we conducted interviews with patients and physicians as part of the evaluation of the digital allergy card mock-up and the first prototype. As results, we provided some research proposals regarding the benefits of, levers for, and barriers to adoption of the digital allergy card that can be tested for several other personal health records.
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Denis F, Maurier L, Carillo K, Ologeanu-Taddei R, Septans AL, Gepner A, Le Goff F, Desbois M, Demurger B, Silber D, Zeitoun JD, Assuied GP, Bonnot O. Early Detection of Neurodevelopmental Disorders of Toddlers and Postnatal Depression by Mobile Health App: Observational Cross-sectional Study. JMIR Mhealth Uhealth 2022; 10:e38181. [PMID: 35576565 PMCID: PMC9152715 DOI: 10.2196/38181] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/22/2022] [Revised: 04/16/2022] [Accepted: 04/19/2022] [Indexed: 02/07/2023] Open
Abstract
Background
Delays in the diagnosis of neurodevelopmental disorders (NDDs) in toddlers and postnatal depression (PND) in mothers are major public health issues. In both cases, early intervention is crucial.
Objective
We aimed to assess if a mobile app named Malo can reduce delay in the recognition of NDD and PND.
Methods
We performed an observational, cross-sectional, data-based study in a population of young parents with a minimum of 1 child under 3 years of age at the time of inclusion and using Malo on a regular basis. We included the first 4000 users matching the criteria and agreeing to participate between November 11, 2021, and January 14, 2022. Parents received monthly questionnaires via the app, assessing skills on sociability, hearing, vision, motricity, language of their infants, and possible autism spectrum disorder. Mothers were also requested to answer regular questionnaires regarding PND, from 4-28 weeks after childbirth. When any patient-reported outcomes matched predefined criteria, an in-app notification was sent to the user, recommending the booking of an appointment with their family physician or pediatrician.
The main outcomes were the median age of the infant at the time of notification for possible NDD and the median time of PND notifications after childbirth. One secondary outcome was the relevance of the NDD notification for a consultation as assessed by the physicians.
Results
Among 4242 children assessed by 5309 questionnaires, 613 (14.5%) had at least 1 disorder requiring a consultation. The median age of notification for possible autism spectrum, vision, audition, socialization, language, or motor disorders was 11, 9, 17, 12, 22, and 4 months, respectively. The sensitivity of the alert notifications of suspected NDDs as assessed by the physicians was 100%, and the specificity was 73.5%. Among 907 mothers who completed a PND questionnaire, highly probable PND was detected in 151 (16.6%) mothers, and the median time of detection was 8-12 weeks.
Conclusions
The algorithm-based alert suggesting NDD was highly sensitive with good specificity as assessed by real-life practitioners. The app was also efficient in the early detection of PND. Our results suggest that the regular use of this multidomain familial smartphone app would permit the early detection of NDD and PND.
Trial Registration
ClinicalTrials.gov NCT04958174; https://clinicaltrials.gov/ct2/show/NCT04958174
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Affiliation(s)
- Fabrice Denis
- Institut Inter-Regional Jean Bernard, ELSAN, Le Mans, France
| | - Laura Maurier
- Institut Inter-Regional Jean Bernard, ELSAN, Le Mans, France
| | | | | | | | | | | | | | | | - Denise Silber
- Basil Strategies, Paris, France
- VRforHealth, Paris, France
| | - Jean-David Zeitoun
- Centre d'Epidémiologie Clinique, Hôtel Dieu Hospital, Assistance Publique-Hopitaux de Paris, Paris, France
| | | | - Olivier Bonnot
- Service de Pédopsychiatrie, Centre Hospitalier Universitaire de Nantes, Nantes, France
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Wessel L, Baiyere A, Ologeanu-Taddei R, Cha J, Blegind Jensen T. Unpacking the Difference Between Digital Transformation and IT-Enabled Organizational Transformation. J ASSOC INF SYST 2021. [DOI: 10.17705/1jais.00655] [Citation(s) in RCA: 76] [Impact Index Per Article: 25.3] [Reference Citation Analysis] [What about the content of this article? (0)] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/14/2022]
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Ologeanu-Taddei R. Assessment of mHealth Interventions: Need for New Studies, Methods, and Guidelines for Study Designs. JMIR Med Inform 2020; 8:e21874. [PMID: 33206060 PMCID: PMC7710443 DOI: 10.2196/21874] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/27/2020] [Revised: 09/05/2020] [Accepted: 09/12/2020] [Indexed: 12/27/2022] Open
Abstract
This viewpoint argues that the clinical effects of mobile health (mHealth) interventions depends on the acceptance and adoption of these interventions and their mediators, such as usability of the mHealth software, software performance and features, training and motivation of patients and health care professionals to participate in the experience, or characteristics of the intervention (eg, personalized feedback).
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Jacomet C, Linard F, Prouteau J, Lambert C, Ologeanu-Taddei R, Bastiani P, Dellamonica P. E-health. Patterns of use and perceived benefits and barriers among people living with HIV (PLHIV) and their physicians - Part 3: Telemedicine and collection of computerized personal information. Med Mal Infect 2020; 50:590-596. [PMID: 32320726 DOI: 10.1016/j.medmal.2020.04.009] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/30/2019] [Revised: 12/01/2019] [Accepted: 04/09/2020] [Indexed: 10/24/2022]
Abstract
OBJECTIVES To evaluate the patterns of use and perceived benefits and barriers among people living with HIV and their physicians concerning telemedicine and the collection of computerized personal information. METHODS Multicenter online observational survey from October 15 to 19, 2018. RESULTS Study participation was accepted by 229 physicians and 838/1,377 PLHIV followed in 46 centers, of which 325 (39%) responded online. We found that while 226/302 (75%) PLHIV accept online prescription renewals and 197/302 (65%) accept online medical certificates, 182/302 (60%) PLHIV-who were more often in material/social deprivation (OR=1.70±0.45; P=0.045), less often born in Île-de-France (OR=0.43±0.15; P=0.018), with lower CD4 T-cell counts (OR=0.999±0.0004; P=0.038), and less often on psychiatric treatment (OR=0.50±0.18; P=0.047)-were receptive to teleconsultations. However, 137/225 (61%) physicians would be uncomfortable teleconsulting due to inadequate data security without it reducing the number of consultations or offering economic benefit. Asked about collection of computerized personal information, 197/296 (67%) PLHIV and 139/223 (62%) physicians agreed it improved quality of care, but 144 (49%) PLHIV and 94/222 (42%) physicians thought it was not sufficiently framed by the law. eHealth was seen as improving coordination between health professionals by 240/296 (81%) PLHIV and seen as a good thing by 181/225 (81%) physicians. CONCLUSION More than half of PLHIV were ready for telemedicine. PLHIV and physicians endorsed the advantage of e-health in terms of better coordination across health professionals but mistrust the data collection factor, which warrants either clarification or stronger legal protections.
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Affiliation(s)
- C Jacomet
- Service des maladies infectieuses et tropicales, CHU de Clermont-Ferrand, France.
| | - F Linard
- Services des maladies infectieuses et tropicales, CHU de Tenon, CHU de Hôtel-Dieu, Sorbonne Université, AP-HP, France
| | - J Prouteau
- Service des maladies infectieuses et tropicales, CHU de Clermont-Ferrand, France
| | - C Lambert
- Délégation recherche clinique & innovation, CHU de Clermont-Ferrand, France
| | - R Ologeanu-Taddei
- Systèmes d'Information, Montpellier recherche en management & polytech Montpellier, université de Montpellier, France
| | | | - P Dellamonica
- Service des maladies infectieuses et tropicales, université de la Côte-d'Azur, France
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Jacomet C, Ologeanu-Taddei R, Prouteau J, Lambert C, Linard F, Bastiani P, Dellamonica P. E-health. Patterns of use and perceived benefits and barriers among people living with HIV and their physicians. Part 2: Health apps and smart devices. Med Mal Infect 2020; 50:582-589. [PMID: 32302672 DOI: 10.1016/j.medmal.2020.04.005] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/30/2019] [Revised: 12/01/2019] [Accepted: 04/07/2020] [Indexed: 12/25/2022]
Abstract
OBJECTIVES To evaluate patterns of use and perceived benefits and barriers to health/wellness applications (apps) and smart devices among people living with HIV (PLHIV) and their physicians. METHODS Online multicenter observational survey (October 15-19, 2018). RESULTS Study participation was accepted by 229 physicians and 838/1377 PLHIV followed in 46 centers, of which 325 (39%) responded online. Overall, 83/288 (29%) PLHIV had already downloaded at least one app: these 'downloaders' were younger (OR0.96±0.01, P=0.004), educated to at least university entry level (OR2.27±0.86, P=0.03), and more frequently used geolocation-based dating websites (OR3.00±1.09, P=0.002). However, 227/314 (72%) PLHIV claimed they were ready to use an app recommended by a physician. For the 60/83 PLHIV who answered, the ideal app would be a vaccination tracker (76%) to better communicate with their physician (68%). However, 96/277 (42%) physicians were unable to answer this question and for 94/227 (41%) of them, the ideal patient app would be for schedule management. Although PLHIV used smart devices, 231/306 (75%) would want to report the data to their physicians and 137/225 (61%) of physicians would welcome this exchange. The main physician-side barrier to this exchange was concerns over data security. CONCLUSION mHealth apps and smart devices have failed to garner adoption by PLHIV. There is a case for good-quality health data sharing and exchange if PLHIV are provided with appropriately secure tools and physicians are backed up by adapted legislation.
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Affiliation(s)
- C Jacomet
- Service des maladies infectieuses et tropicales, CHU de Clermont-Ferrand, Clermont ferrand, France.
| | - R Ologeanu-Taddei
- Systèmes d'information-Montpellier recherche en management & polytech Montpellier, Université de Montpellier, Montpellier, France
| | - J Prouteau
- Service des maladies infectieuses et tropicales, CHU de Clermont-Ferrand, Clermont ferrand, France
| | - C Lambert
- Délégation recherche clinique & innovation, CHU de Clermont-Ferrand, Clermont ferrand, France
| | - F Linard
- Services des maladies infectieuses et tropicales, CHU de Tenon, CHU de Hôtel-Dieu, Sorbonne Université, AP-HP, Paris, France
| | | | - P Dellamonica
- Service des maladies infectieuses et tropicales, Université de la Côte d'Azur, Nice, France
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Jacomet C, Ologeanu-Taddei R, Prouteau J, Lambert C, Linard F, Bastiani P, Dellamonica P. Adoption and Attitudes of eHealth Among People Living With HIV and Their Physicians: Online Multicenter Questionnaire Study. JMIR Mhealth Uhealth 2020; 8:e16140. [PMID: 32293581 PMCID: PMC7191352 DOI: 10.2196/16140] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/05/2019] [Revised: 01/30/2020] [Accepted: 02/26/2020] [Indexed: 12/31/2022] Open
Abstract
BACKGROUND The development of electronic health (eHealth) has offered the opportunity for remote care provision. eHealth addresses issues for patients and professionals favoring autonomy and compliance, respectively, while fostering closer links both between patients and health care professionals and among health care professionals themselves. OBJECTIVE The aim of this study was to analyze the patterns of use, benefits, and perceived obstacles in eHealth among people living with HIV (PLHIV) and their caring physicians at hospitals. METHODS An online multicenter observational survey was conducted October 15-19, 2018 in 51 medical units across France by means of self-administered questionnaires to collect sociodemographic and medical data, and perceptions of eHealth. Multiple correspondence analysis followed by mixed unsupervised classification were performed to analyze data of the respondents. RESULTS A total of 279 PLHIV and 219 physicians responded to all parts of the questionnaire. Three groups of PLHIV were identified based on multivariate analysis. Group 1 comprised "eHealth believers" (121/279, 43.4%), who were more frequently above 60 years old and more likely to be receiving treatments other than antiretrovirals. Group 2, the "technology skeptics" (86/279, 30.8%), comprised more women with at least one child. Group 3, the "internet adopters" (72/279, 25.8%), were more frequently under 49 years of age, men who have sex with men, and more likely to use mobile apps for obtaining wellness/health information and related subjects. Three groups of physicians also emerged. Group 1 comprised those "strongly confident in eHealth" (95/219, 43.4%), who more frequently used mobile apps for wellness/health information and were more likely to accept prescription assistance software. Group 2 comprised physicians "strongly opposed to eHealth" (80/219, 36.5%), frequently asserting that eHealth challenges confidentiality. Group 3 were "open to eHealth" (44/219, 20.1%), comprising a higher proportion of infectious disease specialists, and were more likely to believe that medical apps are useful for patient education and information. No link was found between the groups of PLHIV and physicians. CONCLUSIONS The literature on eHealth mainly classifies people as enthusiasts and skeptics; however, we identified a third profile among both PLHIV and physicians, albeit without a direct link between them. For PLHIV, this third group is attentive to eHealth for improving their health condition, and for physicians, this group considers eHealth to offer benefits to patients and their own practice.
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Affiliation(s)
- Christine Jacomet
- Infectious Diseases Department, Clermont-Ferrand University Hospital, Clermont-Ferrand, France
| | - Roxana Ologeanu-Taddei
- Systèmes d'Information - Recherche en Management & Polytech, Montpellier University, Montpellier, France
| | - Justine Prouteau
- Infectious Diseases Department, Clermont-Ferrand University Hospital, Clermont-Ferrand, France
| | - Céline Lambert
- Delegation Recherche Clinique et Innovation, Clermont-Ferrand University Hospital, Clermont-Ferrand, France
| | - Françoise Linard
- Infectious Disease Department, Assistance Publique Hôpitaux de Paris - Sorbonne Université, Paris, France
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Hayot M, Ologeanu-Taddei R, Bouaynaya W, Ayoub B, Bughin F. Assessment by Patients of a Connected System for Telerehabilitation: Lessons Learned from a Randomized Qualitative Study. Stud Health Technol Inform 2019; 264:1931-1932. [PMID: 31438413 DOI: 10.3233/shti190719] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/15/2022]
Abstract
This poster presents the design of a connected system for telerehabilitation for patients with obesity and the assessment of the system through a randomized qualitative study on a sample of 15 patients. The patients expressed positive motivation but negatively assessed (as a deficiency) the system operation. All patients found that the system was neither intuitive nor easy to use.
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Affiliation(s)
- Maurice Hayot
- Department of Clinical Physiology and PhyMedExp, University of Montpellier, CNRS, INSERM, CHU Montpellier, Montpellier, France
| | | | | | - Bronia Ayoub
- Department of Clinical Physiology and PhyMedExp, University of Montpellier, CNRS, INSERM, CHU Montpellier, Montpellier, France
| | - François Bughin
- Department of Clinical Physiology and PhyMedExp, University of Montpellier, CNRS, INSERM, CHU Montpellier, Montpellier, France
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Jacomet C, Ologeanu-Taddei R, Prouteau J, Lambert C, Linard F, Bastiani P, Dellamonica P. Utilisation de l’e-santé. Enquête une semaine donnée auprès des personnes vivant avec le VIH (PVVIH) et leur médecin. Med Mal Infect 2019. [DOI: 10.1016/j.medmal.2019.04.359] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.2] [Reference Citation Analysis] [What about the content of this article? (0)] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/29/2022]
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Vitari C, Ologeanu-Taddei R. The intention to use an electronic health record and its antecedents among three different categories of clinical staff. BMC Health Serv Res 2018; 18:194. [PMID: 29562942 PMCID: PMC5863455 DOI: 10.1186/s12913-018-3022-0] [Citation(s) in RCA: 13] [Impact Index Per Article: 2.2] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/23/2017] [Accepted: 03/16/2018] [Indexed: 11/10/2022] Open
Abstract
Background Like other sectors, the healthcare sector has to deal with the issue of users’ acceptance of IT. In healthcare, different factors affecting healthcare professionals’ acceptance of software applications have been investigated. Unfortunately, inconsistent results have been found, maybe because the different studies focused on different IT and occupational groups. Consequently, more studies are needed to investigate these implications for recent technology, such as Electronic Health Records (EHR). Methods Given these findings in the existing literature, we pose the following research question: “To what extent do the different categories of clinical staff (physicians, paraprofessionals and administrative personnel) influence the intention to use an EHR and its antecedents?” To answer this research question we develop a research model that we empirically tested via a survey, including the following variables: intention to use, ease of use, usefulness, anxiety, self-efficacy, trust, misfit and data security. Our purpose is to clarify the possible differences existing between different staff categories. Results For the entire personnel, all the hypotheses are confirmed: anxiety, self-efficacy, trust influence ease of use; ease of use, misfit, self-efficacy, data security impact usefulness; usefulness and ease of use contribute to intention to use the EHR. They are also all confirmed for physicians, residents, carers and nurses but not for secretaries and assistants. Secretaries’ and assistants’ perception of the ease of use of EHR does not influence their intention to use it and they could not be influenced by self-efficacy in the development of their perception of the ease of use of EHR. Conclusions These results may be explained by the fact that secretaries, unlike physicians and nurses, have to follow rules and procedures for their work, including working with EHR. They have less professional autonomy than healthcare professionals and no medical responsibility. This result is also in line with previous literature highlighting that administrators are more motivated by the use of IT in healthcare.
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Affiliation(s)
- Claudio Vitari
- IAE Paris 1 Panthéon-Sorbonne (Sorbonne Business School), 8 bis rue de la Croix Jarry, 75013, Paris, France.
| | - Roxana Ologeanu-Taddei
- Montpellier Research in Management, University of Montpellier, 34090, Montpellier, France
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Morquin D, Ologeanu-Taddei R, Watbled L. Using Healthcare Work Process Modelling in Hospitals to Increase the Fit Between the Healthcare Workflow and the Electronic Medical Record. Stud Health Technol Inform 2017; 235:393-397. [PMID: 28423821] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 06/07/2023]
Abstract
As with other organizations, hospitals tend to promote unrealistic expectations related to software implementaton. Quite often the real issue is a misfit between the software and organizational factors. Our paper shows how work process modelling within the hospital can reduce this misfit according to the vision developped by the ergonomics and the management of information systems. This idea is supported by two cases in two different University Hospitals in France, in which using work process modelling lead to identification of problems and their causes, and solutions. Modelling requires time, which may be considered costly by senior hospital managers, but also should be considered as an investment in order to achieve expected goals.
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Affiliation(s)
- David Morquin
- Montpellier Research in Management, University of Montpellier, France
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Ologeanu-Taddei R, Vitari C, Morquin D. What Could We Learn from the Influence of Age on Perceptions of a CIS by the Clinical Staff of a French Hospital? Stud Health Technol Inform 2016; 228:9-13. [PMID: 27577331] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [MESH Headings] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 06/06/2023]
Abstract
Previous research highlighted generation and age effects on the perceptions and uses of technology. The goal of this study was to examine the relationship between age and perceptions of a Clinical Information System (CIS) for the clinical staff (especially physicians, nurses, medical secretaries). A survey was conducted in September 2015 in a French Teaching Hospital, based on a questionnaire consisting of items on the Likert scale. As results, the impact of age has a strong impact on Perceived Ease of Use, anxiety and Self-Efficacy. The result related to Perceived Ease of Use is unexpected. Younger staff reported to be less comfortable with technology than older staff. This result is not consistent with literature. We propose an explanation consisting in the importance of clinical process and organization knowledge and skills while general technology skills of young generations may be less significant.
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Affiliation(s)
| | - Claudio Vitari
- Montpellier Research in Management, University of Montpellier, France
| | - David Morquin
- Montpellier Research in Management, University of Montpellier, France
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Ologeanu-Taddei R, Morquin D, Domingo H, Bourret R. Understanding the acceptance factors of an Hospital Information System: evidence from a French University Hospital. AMIA Annu Symp Proc 2015; 2015:1001-1007. [PMID: 26958237 PMCID: PMC4765578] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [MESH Headings] [Subscribe] [Scholar Register] [Indexed: 06/05/2023]
Abstract
The goal of this study was to examine the perceived usefulness, the perceived ease of use and the perceived behavioral control of a Hospital Information System (HIS) for the care staff. We administrated a questionnaire composed of open-end and closed questions, based on the main concepts of Technology Acceptance Model. As results, the perceived usefulness, ease of use and behavioral control (self-efficacy and organizational support) are correlated with medical occupations. As an example, we found that a half of the medical secretaries consider the HIS is ease of use, at the opposite to the anesthesiologists, surgeons and physicians. Medical secretaries reported also the highest rate of PBC and a high rate of PU. Pharmacists reported the highest rate of PU but a low rate of PBC, which is similar to the rate of the surgeons and physicians. Content analysis of open questions highlights factors influencing these constructs: ergonomics, errors in the documenting process, insufficient compatibility with the medical department or the occupational group. Consequently, we suggest that the gap between the perceptions of the different occupational groups may be explained by the use of different modules and by interdependency of the care stare staff.
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Affiliation(s)
- R Ologeanu-Taddei
- Montpellier Research Management (MRM), Montpellier University, France
| | - D Morquin
- Montpellier Research Management (MRM), Montpellier University, France; Montpellier University Hospital, Montpellier, France
| | - H Domingo
- Montpellier Research Management (MRM), Montpellier University, France; Montpellier University Hospital, Montpellier, France
| | - R Bourret
- Montpellier University Hospital, Montpellier, France
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Morquin D, Ologeanu-Taddei R, Koumar Y, Bourret R, Reynes J. Implementing a tele-expertise system to optimise the antibiotic use and stewardship: The case of the Montpellier University Hospital (France). Stud Health Technol Inform 2015; 210:296-300. [PMID: 25991153] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [MESH Headings] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 06/04/2023]
Abstract
This paper has two aims: 1) to describe the tele-expertise system implemented in the Montpellier University Hospital (France) in order to optimize antimicrobial use 2) to analyze the prescribers' adherence to this system. For the second purpose, an observational prospective study was conducted for 12 months. Data were collected from counselling advices, which were notified in the electronic medical records. 1386 tele-expertise actions were performed. Among them, 87% were made without clinical evaluation at the bedside. The prescribers' adherence rate to a diagnosis was 79%. For the therapeutic requests, 87% of answers were fully followed. The results outline how the tele-expertise system enables both infectious disease specialists and prescribers to make better decisions in particular cases.
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Affiliation(s)
- D Morquin
- Montpellier Management Research Center, University of Montpellier, France
| | - R Ologeanu-Taddei
- Montpellier Management Research Center, University of Montpellier, France
| | - Y Koumar
- Infectious and Tropical Diseases Department, Gui de Chauliac, Montpellier University Hospital, France
| | - R Bourret
- Research Division, Montpellier University Hospital, France
| | - J Reynes
- Infectious and Tropical Diseases Department, Gui de Chauliac, Montpellier University Hospital, France
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Ologeanu-Taddei R, Morquin D, Bourret R. Understanding the Perceived Usefulness and the Ease of Use of a Hospital Information System: the case of a French University Hospital. Stud Health Technol Inform 2015; 210:531-535. [PMID: 25991204] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [MESH Headings] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 06/04/2023]
Abstract
The goal of this study was to examine the perceived usefulness and the perceived ease of use of a Hospital Information System (HIS) for the care staff. We administrated a questionnaire composed of open-end and closed questions. As results, the perceived usefulness and ease of use are correlated with medical occupations. Content analysis of open questions highlights three factors influencing these constructs: ergonomics, errors in the documenting process and insufficient compatibility with the medical department or the occupation. While the results are consistent with literature, they show medical occupations do not report the same low rate of perceived usefulness and of ease of use. The main explanation consists in the medical risk in the prescription process for anesthesiologists, surgeons and physicians.
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Affiliation(s)
- R Ologeanu-Taddei
- Montpellier Research in Management, University of Montpellier, France
| | - D Morquin
- Montpellier Research in Management, University of Montpellier, France
| | - R Bourret
- Innovation and Research Division, University Hospital of Montpellier, France
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Morquin D, Koumar Y, Ologeanu-Taddei R, Bousquet J, Bourret R, Reynes J. Integrating electronic medical records to improve antimicrobial stewardship at the Montpellier Hospital in France. World Hosp Health Serv 2014; 50:35-39. [PMID: 26502489] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Abstract] [MESH Headings] [Subscribe] [Scholar Register] [Indexed: 06/05/2023]
Abstract
Improvements in the optimal use of antibiotics is the cornerstone of the French national point-of-care alert for antibiotics (2011-2016). Integrated electronic medical records for antibiotic prescriptions have been deployed in the Montpellier University Hospital (2,800 beds) since 2012. The present paper proposes an overview of integrated electronic medical records for antibiotic prescriptions and how telecounselling at the Montpellier Hospital fits with the global anti-infection ICT strategy. This management change is fully traceable. A review of the results of the project has lead to an improvement in patient care via a collaboration between IDS and other hospital members. This project is part of the Region Reference site of the European Innovation Partnership on Active and Healthy Ageing (MACVIA-LR).
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