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Alagarsamy S, Mehrolia S, Mathew J. Fear of COVID-19, workplace phobia, workplace deviance and perceived organizational support: A moderated mediation model. Stress Health 2024; 40:e3289. [PMID: 37427668 DOI: 10.1002/smi.3289] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 09/11/2022] [Revised: 11/14/2022] [Accepted: 06/28/2023] [Indexed: 07/11/2023]
Abstract
This paper aims to test a moderated-mediation model examining therelationships between Fear of COVID-19, workplace phobia, work deviance behaviourand perceived organizational support among hotel employees. An online questionnaire was administered to collect data, to which 481 responded. Data was collected from full-time frontline employees working in the Maldivian hospitality industry. The moderated-mediation model explained 44% of the variance in workplace deviance behaviourscan be predicted bythe fear of COVID-19, perceived organisational support and workplace phobia. The findingsshowthat perceived organizational support reduces the negative impact of COVID-19 fear on workplace phobia and deviance. Results suggest that to reduce the negative effect of the pandemic, organisations should adopt support measures across different managerial levels at different scales rather than providing one-size-fits-all solutions.
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Affiliation(s)
| | - Sangeeta Mehrolia
- School of Business and Management, Christ (Deemed to be University), Bangalore, India
| | - Jain Mathew
- School of Business and Management, Christ (Deemed to be University), Bangalore, India
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2
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Fan Y, Deng T, Li M. Decent Work and Workplace Deviance Among Chinese Physicians: A Relative Deprivation Perspective. Psychol Res Behav Manag 2023; 16:1379-1390. [PMID: 37124079 PMCID: PMC10143683 DOI: 10.2147/prbm.s405463] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/16/2023] [Accepted: 04/19/2023] [Indexed: 05/02/2023] Open
Abstract
Purpose Managing workplace deviance has long been a hot topic in the organizational research. However, the mechanisms through which decent work affects workplace deviance have yet to be fully understood. Drawing upon relative deprivation theory, this study examines the relationship between decent work and workplace deviance by focusing on the mediating role of relative deprivation and the moderating role of career calling. Methods Two waves of data from 307 doctors and 61 supervisors of public hospitals in central China were examined using a the moderated mediation model. Results Decent work is negatively associated with workplace deviance via the mediation of relative deprivation, and the negative relationship between decent work and relative deprivation is negatively moderated by career calling. The mediating role of relative deprivation is moderated by career calling, and the indirect effect is stronger when career calling is high than when it is low. Conclusion By focusing on the mediating role of relative deprivation and the moderating role of career calling, this study contributes to the literature by addressing the previously unexamined relationship between decent work and workplace deviance. Moreover, this study responds to calls for research on decent work from the perspective of relative deprivation.
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Affiliation(s)
- Yafan Fan
- School of Public Administration, South China University of Technology, Guangzhou, 510640, People’s Republic of China
- Correspondence: Yafan Fan, School of Public Administration, South China University of Technology, Guangzhou, 510640, People’s Republic of China, Tel +86 13469968950, Email
| | - Tongbo Deng
- School of Public Administration, South China University of Technology, Guangzhou, 510640, People’s Republic of China
| | - Min Li
- School of Business Administration, South China University of Technology, Guangzhou, 510641, People’s Republic of China
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3
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De Bruin R, Finkelstein LM. Reactions from the Dark Side: How Does the Dark Tetrad Affect Responses to Daily Abusive Supervision Today and Tomorrow? J Psychol 2023; 157:160-191. [PMID: 36749923 DOI: 10.1080/00223980.2023.2169229] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 02/09/2023] Open
Abstract
Abusive supervision is a widely-studied phenomenon experienced by a multitude of workers across organizations and occupations. It has typically been conceptualized as a chronic phenomenon with negative outcomes. However, preliminary evidence indicates that conceptualizing abusive supervision as constant may not be accurate, and that its outcomes may vary temporally. This study uses a within-person approach to capture the dynamic nature of abusive supervision and subordinate responses more fully. We surveyed 102 full-time employees from the U.S. who responded to 932 daily surveys assessing personality, workplace behaviors, and justice perceptions. Daily abuse led to lower perceptions of justice and increased retaliation on the same day, but not the following days. Rather, employees who engaged in workplace deviance more often reported more abusive supervision, potentially as a justification for their behavior. Further, justice perceptions predicted increased reports of abuse, indicating that this may be a circular relationship instead of a unidirectional one. Finally, narcissism exacerbated the relationships explored. These results can be used to implement interventions directed at both supervisor behavior and subordinate perceptions and behaviors.
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Zhang Z, Shi H, Feng T. Why Good Employees Do Bad Things: The Link between Pro-Environmental Behavior and Workplace Deviance. Int J Environ Res Public Health 2022; 19:15284. [PMID: 36430002 PMCID: PMC9690767 DOI: 10.3390/ijerph192215284] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Received: 10/19/2022] [Revised: 11/17/2022] [Accepted: 11/17/2022] [Indexed: 06/16/2023]
Abstract
Despite the significance of pro-environmental behavior (PEB) in the workplace, most of the existing studies have neglected its negative work outcomes. Drawing upon moral licensing theory and cognitive dissonance theory, we construct a conceptual model of the influence mechanism of employees' PEB (i.e., public-sphere PEB, private-sphere PEB) on workplace deviance through psychological entitlement, and the moderating effect of rationalization of workplace deviance on the relationship between psychological entitlement and workplace deviance. Using two-stage survey data from 216 employees in China, we performed hierarchical regression analysis and structural equation modeling method to test our hypotheses. Our findings reveal that public-sphere PEB positively affects psychological entitlement, while private-sphere PEB negatively affects psychological entitlement. Psychological entitlement further positively affects workplace deviance. In addition, rationalization of workplace deviance strengthens the positive impact of psychological entitlement on workplace deviance. This study offers novel insights into the dark side of PEB literature by exploring the PEB-workplace deviance relationship. This study also contributes to managerial implications of how PEB leads to workplace deviance and how to address this issue.
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Affiliation(s)
- Zhenglin Zhang
- School of Management, Xi’an Polytechnic University, Xi’an 710043, China
| | - Haiqing Shi
- School of Management, Harbin Institute of Technology, Harbin 150001, China
| | - Taiwen Feng
- School of Economics & Management, Harbin Institute of Technology (Weihai), Weihai 264209, China
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5
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Fernández-del-Río E, Castro Á, Ramos-Villagrasa PJ. Dark Tetrad and workplace deviance: Investigating the moderating role of organizational justice perceptions. Front Psychol 2022; 13:968283. [PMID: 36337551 PMCID: PMC9631426 DOI: 10.3389/fpsyg.2022.968283] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/13/2022] [Accepted: 10/03/2022] [Indexed: 10/24/2023] Open
Abstract
This study tested the direct effects of Dark Tetrad traits on organizational and interpersonal counterproductive work behaviors (CWBs). We also examined the moderating effects of the three dimensions of organizational justice - distributive justice, procedural justice, and interactional justice - on the Dark Tetrad-CWBs relationships. Based on the data from 613 employees across different occupations, the results revealed that only psychopathy and sadism had significant effects on CWBs targeted at the organization. The results also supported the direct effect of sadism on interpersonal CWBs. The findings confirmed the moderating role of interactional justice but differentially, depending on the dark trait and the target of workplace deviance. Whereas low and medium levels of interactional justice moderated the relationship between Machiavellianism and CWBs directed to the organization, it did not play any role in narcissism, psychopathy, and sadism. Regarding CWBs aimed at other people, interactional justice emerged as a significant moderator in Machiavellianism and sadism. But, whereas sadistic employees performed more harmful behaviors toward other individuals whatever their level of interactional justice, if people high in Machiavellianism (Machs) perceived a high fair interpersonal treatment, they did not show deviant behaviors directed at other employees. The paper concludes with some suggestions and recommendations about the relevance of organizational justice in the influence of dark personality traits on CWBs.
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Affiliation(s)
- Elena Fernández-del-Río
- Department of Psychology and Sociology, Faculty of Work and Social Sciences, Universidad de Zaragoza, Zaragoza, Spain
| | - Ángel Castro
- Department of Psychology and Sociology, Faculty of Social and Human Sciences, Universidad de Zaragoza, Teruel, Spain
| | - Pedro J. Ramos-Villagrasa
- Department of Psychology and Sociology, Faculty of Work and Social Sciences, Universidad de Zaragoza, Zaragoza, Spain
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6
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Jia X, Liao S, Yin W. Job insecurity, emotional exhaustion, and workplace deviance: The role of corporate social responsibility. Front Public Health 2022; 10:1000628. [PMID: 36276378 PMCID: PMC9582348 DOI: 10.3389/fpubh.2022.1000628] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/22/2022] [Accepted: 09/12/2022] [Indexed: 01/26/2023] Open
Abstract
Job insecurity is one of top concerns in the contemporary workplace, which significantly affects emotional exhaustion and workplace deviance. Thus, this study seeks to explore the buffering role of employees' corporate social responsibility (CSR) perceptions to against the effect of job insecurity. Based on micro-CSR literature and social identity theory, this study tested the proposition that employees' CSR perceptions moderate the relationship between job insecurity and emotional exhaustion through organizational identification. Using three-wave data collected from 145 employees in one of China's biggest computer equipment providers, we found that employees' CSR perceptions alleviate (exacerbate) the negative relationship between quantitative (qualitative) job insecurity and emotional exhaustion via organization identification. Our findings provided new insights to scholars and managers in dealing with job insecurity.
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Affiliation(s)
| | - Shudi Liao
- Hubei University, Wuhan, China,Hubei Center for Studies of Human Capital Development Strategy and Policy, Key Research Base of Humanities and Social Science of Hubei Province, Wuhan, China,*Correspondence: Shudi Liao
| | - Wenjun Yin
- Hubei University of Science and Technology, Xianning, China
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7
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Deng Y, Cherian J, Kumari K, Samad S, Abbas J, Sial MS, Popp J, Oláh J. Impact of Sleep Deprivation on Job Performance of Working Mothers: Mediating Effect of Workplace Deviance. Int J Environ Res Public Health 2022; 19:3799. [PMID: 35409482 DOI: 10.3390/ijerph19073799] [Citation(s) in RCA: 4] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 01/03/2022] [Revised: 03/18/2022] [Accepted: 03/20/2022] [Indexed: 02/06/2023]
Abstract
The current study takes its philosophical roots from organizational behavior and psychology domains to investigate the impact of sleep deprivation on the job performance of mothers working in primary, secondary, and higher education institutions (HEIs) of Pakistan. It also examines the mediating role of workplace deviance in the relationship between sleep deprivation and the job performance of working mothers. The authors followed the non-probability convenience sampling technique to study the relationship between sleep deprivation, workplace deviance, and job performance. The structural analyses indicated that sleep deprivation has a significant negative impact on the job performance of working mothers and sleep-deprived individuals often tend to perform poorly at the workplace. Such workers are also more likely to engage in workplace deviant behaviors. Moreover, workplace deviance is also found to act as a mediating variable in the relationship between sleep deprivation and job performance. The present research bridges the literature gap on the rarely investigated factors, namely sleep deprivation and workplace deviance, and provide a detailed understanding of how these factors can influence the performance of working mothers, specifically in Pakistan.
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Zhang H, Lin C, Lai X, Liu X. When and How Workplace Helping Promotes Deviance? An Actor-Centric Perspective. Front Psychol 2022; 12:795610. [PMID: 35069384 PMCID: PMC8766307 DOI: 10.3389/fpsyg.2021.795610] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/15/2021] [Accepted: 11/18/2021] [Indexed: 11/13/2022] Open
Abstract
Despite the vast academic interest in workplace helping, little is known about the impact of different types of helping behaviors on physiological and behavioral ramifications of helpers. By taking the actor-centric perspective, this study attempts to investigate the differential impacts of three kinds of helping behaviors (caring, coaching, and substituting helping) on helpers themselves from the theory of resource conservation. To test our model, 512 Chinese employees were surveyed, utilizing a three-wave time-lagged design, and we found that caring and coaching helping were negatively associated with workplace deviance, whereas substituting helping was positively associated with subsequent workplace deviance. Emotional exhaustion mediated the effects of three helping behaviors on subsequent workplace deviance. Moreover, employees' extrinsic career goals influenced the strength of the relationship between three helping behaviors and emotional exhaustion and the indirect effects of three helping behaviors on subsequent workplace deviance via emotional exhaustion. We discuss the implications of our findings for both theories and practices.
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Affiliation(s)
- Hao Zhang
- School of Business Administration, Huaqiao University, Quanzhou, China
| | - Chunpei Lin
- School of Business Administration, Huaqiao University, Quanzhou, China.,Business Management Research Center, Huaqiao University, Quanzhou, China
| | - Xiumei Lai
- School of Business Administration, Huaqiao University, Quanzhou, China
| | - Xiayi Liu
- School of Business Administration, Huaqiao University, Quanzhou, China.,Business Management Research Center, Huaqiao University, Quanzhou, China
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9
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Zappalà S, Sbaa MY, Kamneva EV, Zhigun LA, Korobanova ZV, Chub AA. Current Approaches, Typologies and Predictors of Deviant Work Behaviors: A Scoping Review of Reviews. Front Psychol 2022; 12:674066. [PMID: 35069303 PMCID: PMC8766731 DOI: 10.3389/fpsyg.2021.674066] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/28/2021] [Accepted: 12/07/2021] [Indexed: 12/03/2022] Open
Abstract
This study provides a scoping review of the recent conceptual developments about the deviant work behavior and counterproductive work behavior constructs. It also examines the specific types of deviant work behavior that have been more consistently investigated in the last decade, and whether they cover the interpersonal or organizational type of deviant behavior. In addition, individual, group, and organizational predictors of deviant work behaviors are examined. A scoping review of reviews was conducted on Scopus and Web of Science databases and 54 studies published from 2010 to June 2021 were taken into account. Results show that more recent conceptualizations are based on well established models in the literature and consider the hierarchical structure of these two constructs. Recent reviews examine the relationships of deviant work behavior with job performance and ethical behavior constructs, the multilevel nature of deviant work behavior, and the consequences for the actor of the deviance. The specific types of deviant work behavior more frequently reviewed in the last decade are workplace abuse, incivility, ostracism, bullying and sexual harassment, and abusive and destructive leadership; this evidence suggests a much greater attention to interpersonal, rather than organizational, forms of deviant work behavior. Regarding antecedents, results show the continuing prevalence of personality factors antecedents. Limitations of the study and theoretical and practical implications for the field are also provided.
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Affiliation(s)
- Salvatore Zappalà
- Department of Psychology, University of Bologna, Bologna, Italy
- Department of Psychology and Human Capital Development, Financial University under the Government of the Russian Federation, Moscow, Russia
| | - Maha Yomn Sbaa
- Department of Psychology, University of Bologna, Bologna, Italy
| | - Elena V. Kamneva
- Department of Psychology and Human Capital Development, Financial University under the Government of the Russian Federation, Moscow, Russia
| | - Leonid A. Zhigun
- Department of Psychology and Human Capital Development, Financial University under the Government of the Russian Federation, Moscow, Russia
- Department of State and Municipal Administration, Russian Economic University named after G.V. Plekhanov, Moscow, Russia
| | - Zhanna V. Korobanova
- Department of Psychology and Human Capital Development, Financial University under the Government of the Russian Federation, Moscow, Russia
| | - Anna A. Chub
- Department of Psychology and Human Capital Development, Financial University under the Government of the Russian Federation, Moscow, Russia
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10
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Götz M, Donzallaz M, Jonas K. Leader-Member Exchange Fosters Beneficial and Prevents Detrimental Workplace Behavior: Organizational Identification as the Linking Pin. Front Psychol 2020; 11:1788. [PMID: 33013499 PMCID: PMC7461862 DOI: 10.3389/fpsyg.2020.01788] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/19/2020] [Accepted: 06/29/2020] [Indexed: 11/13/2022] Open
Abstract
Discretionary behaviors, such as counterproductive work behavior (CWB) and organizational citizenship behavior (OCB), directly refer to an organization's normative expectations. As such, employees engaging in these behaviors violate or exceed organizational norms, respectively. An employee's relationship quality with his or her supervisor [i.e., leader-member exchange (LMX)] has been found to be a prominent antecedent of employees' workplace behavior. However, the actual mechanisms that link LMX and discretionary behaviors (i.e., CWB and OCB) are not yet well understood. Integrating social exchange as well as the social identity theory, we present an employee's organizational identification (OI) as a mechanism that sheds light on why LMX leads to employees' subsequent discretionary behavior. Across four empirical studies employing complementary study designs, we demonstrate that LMX is positively associated with OI, which, in turn, curbs CWB and fosters OCB. Specifically, this pattern of findings is consistent across (1) a cross-sectional study with 188 Swiss employees, (2) a time-lagged study with 502 Swiss employees, (3) an online recall experiment with 131 US participants, and (4) an online vignette experiment with 139 US participants. In sum, we present an integrative theoretical model and respective empirical support to shed light on OI as a pivotal mechanism that can explain why the relationship quality with one's supervisor can simultaneously serve as a deterrent for CWB and foster OCB.
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Affiliation(s)
- Martin Götz
- Department of Psychology, University of Zurich, Zurich, Switzerland
| | - Michelle Donzallaz
- Department of Psychology, University of Amsterdam, Amsterdam, Netherlands
| | - Klaus Jonas
- Department of Psychology, University of Zurich, Zurich, Switzerland
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11
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Lopes BCDS, Bortolon C, Macioce V, Raffard S. The Positive Relationships Between Paranoia, Perceptions of Workplace Bullying, and Intentions of Workplace Deviance in United Kingdom and French Teachers: Cross-Cultural Aspects. Front Psychiatry 2020; 11:203. [PMID: 32256413 PMCID: PMC7092700 DOI: 10.3389/fpsyt.2020.00203] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 11/06/2019] [Accepted: 03/02/2020] [Indexed: 11/24/2022] Open
Abstract
Cognitive models of psychopathology were applied to inform the relationships between paranoid cognitions, perceptions of workplace bullying, and intentions of workplace deviance in UK and French teachers. Sixty-six UK teachers and 50 French teachers were asked to fill in an online survey comprised of the Green Paranoia Thought Scales, Negative Acts Questionnaire, Depression, Anxiety and Stress scales, and Workplace Deviance Scale. The variables in this study were conceptualized as cognitions and not as facts because the study used self-report questionnaires of paranoid ideation, workplace bullying, and workplace deviance. Mann-Whitney tests showed that UK teachers report significantly more perceptions of work-related bullying and intentions of workplace deviance than French teachers. However, there was no statistically significant difference between UK and French teachers for the report of paranoid ideation. Mediation analyses showed that paranoia impacted on intentions of workplace deviance but perceptions of workplace bullying and negative affect did not mediate this association in UK and French teachers. Culturally tailored psycho-social interventions should be implemented targeting teachers' paranoid thinking and workplace bullying in order to deter teachers from engaging in workplace deviance and to promote their well-being.
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Affiliation(s)
- Bárbara Cristina Da Silva Lopes
- University of Coimbra, Faculdade de Psicologia e de Ciências da Educação, Coimbra, Portugal.,Center for Research in Neuropsychology and Cognitive and Behavioral Intervention (CINEICC), Coimbra, Portugal
| | - Catherine Bortolon
- Laboratoire Inter-universitaire de Psychologie Personnalité, Cognition, Changement Social, Université Grenoble Alpes, Grenoble, France
| | - Válerie Macioce
- Centre Hospitalier Universitaire de Montpellier, Montpellier, France.,Unité de recherche clinique et epidémiologique, Centre Hospitalier Universitaire de Montpellier, Montpellier, France
| | - Stéphane Raffard
- University Paul Valéry Montpellier 3, University of Montpellier, Epsylon EA, Montpellier, France.,Service Universitaire de Psychiatrie Adulte, Centre Hospitalier Universitaire (CHU) Montpellier, Montpellier, France
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12
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Abstract
Compared to the more common focus on street crime, empirical research on workplace deviance has been hampered by highly select samples, cross-sectional research designs, and limited inclusion of relevant predictor variables that bear on important theoretical debates. A key debate concerns the extent to which childhood conduct-problem trajectories influence crime over the life-course, including adults' workplace crime, whether childhood low self-control is a more important determinant than trajectories, and/or whether each or both of these childhood factors relate to later criminal activity. This paper provides evidence on this debate by examining two types of workplace deviance: production and property deviance separately for males and females. We use data from the Dunedin Multidisciplinary Health and Development Study, a birth cohort followed into adulthood, to examine how childhood factors (conduct-problem trajectories and low self-control) and then adult job characteristics predict workplace deviance at age 32. Analyses revealed that none of the childhood factors matter for predicting female deviance in the workplace but that conduct-problem trajectories did account for male workplace deviance.
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