Measuring the impact of information skills training: a survey of health libraries in England

Graduate students in public health predict their actual usage of different library services and resources quite accurately

BACKGROUND

Public health students need to use different resources to those used by other health science students.

OBJECTIVES

To compare how users expect to interact with library resources and services with how they reported actual interactions and expected future usage, to inform library planning.

METHODS

During first semester orientation, a paper questionnaire was administered to graduate students (n = 25), followed by an end of semester questionnaire in a mandatory public health course. Differences (orientation vs. actual and actual vs. predicted future) were analysed using chi-square tests.

RESULTS

Most graduate students utilized library resources as frequently as they anticipated at the semester's start. Regarding which library resources they would use, respondents' predictions during orientation were accurate. Respondent confidence in their abilities to use the library resources rose by the semester's end, and the group's expectations of using electronic books in the future semester increased significantly.

DISCUSSION

Graduate students had realistic expectations when predicting their library resource usage and difficulties and most expected to value the quiet space as much as they did.

CONCLUSION

Such tracking of group expectations, experience and predicted usage helps library managers' plan where support is required.

Information work of hospital librarians: Making the invisible visible

The aim of this paper is to explore and to make visible how the information work of hospital librarians is enacted in key practices where services of the hospital library are employed to support evidence-based practice. The empirical material was produced at three hospital libraries in three different regions in Sweden between January and March 2020. A practice-oriented approach using the theoretical lens information work is employed to analyze nine semi-structured interviews with hospital librarians and hospital library managers, together with field notes from observations of interactions between hospital librarians and healthcare practitioners. The analysis investigates the conditions for information work performed by hospital librarians as they participate in three key practices: clinical practices, information seeking practices, and HTA-practices. The results of the analysis are related to four categories of invisible information work, and the nature of the information work done to counter different types of invisibilities within the key practices is discussed. The findings suggest that a substantial amount of the information work of hospital librarians is invisible to clinicians. At the same time, considerable efforts are made by hospital librarians to counter different types of invisibility, for example through building relationships with healthcare staff and to develop and make specialized competencies visible. In particular, the importance assigned to evidence-based practice in healthcare allows for the librarians to be regarded by clinicians as legitimate partners with clearly defined competencies in specific situations.

Awareness about plagiarism and the effectiveness of library literacy programme towards its deterrence: a perspective of postgraduate resident doctors

Purpose

Awareness about plagiarism is essential for the evasion of intellectual mendacity, inculcation of academic integrity and assurance of quality research. Maintaining high standards regarding academic integrity is a major challenge for higher education and research organizations. In Pakistan, resident doctors are required to submit a dissertation to the College of Physicians and Surgeons. The purpose of this study is to examine this cohort’s awareness of plagiarism and to determine the effectiveness of the library literacy (IL) programme towards the prevention of plagiarism.

Design/methodology/approach

Using the quantitative approach, a cross-sectional survey method was used. A convenience sample of postgraduate resident doctors was randomly recruited from two hospitals in Peshawar, Pakistan. Questionnaires were used for data collection. Descriptive and inferential statistics were used for data analyses.

Findings

The findings revealed that while resident doctors were aware of the concept of plagiarism, there were variations in their definition of the term. That said, they perceived plagiarism as an unethical practice and supported the implementation of anti-plagiarism policies. However, the respondents’ knowledge was not strong regarding citation styles, specific anti-plagiarism policies and plagiarism penalties. Likewise, this cohort was unfamiliar with library IL activities and their role in the prevention of plagiarism. Finally, collaboration was absent among key stakeholders, e.g. resident doctors, research supervisors and librarians, to deter plagiarism.

Research limitations/implications

This study recommends collaboration among the key stakeholders to ensure the delivery of consistent messages and to reinforce the importance of plagiarism prevention. As this study was limited to two hospitals, similar research could be undertaken using a larger sample of resident doctors. It would also be useful to survey the librarians providing support for this cohort.

Originality/value

This study is the first attempt to examine the effectiveness of hospital library IL programmes in the prevention of plagiarism among resident doctors in Pakistan. The findings are applicable to other health libraries worldwide that wish to address the challenge of plagiarism among health researchers in general.

Search Club: Using peer support to develop search skills and share knowledge in a specialist NHS team

The newly-formed Knowledge Management team at Health Education England (HEE) established an internal "Search Club" for their Knowledge Specialists to share good practice, exchange ideas, and discuss approaches to developing search strategies. The article describes how this was initiated and run online. The sessions improved the Knowledge Management team skills, and gave them an opportunity to share and learn from each other. A further benefit has been the creation of resources such as a "synonyms bank", search strategies, and a bank of grey literature sources. These reduce duplication of effort, save time, and improve consistency across the team's output. D.I.

Longitudinal observations of expected and actual library resource usage and barriers experienced by public health students

Objective:

This longitudinal observational study explored relationships between actual and expected usage of library resources as well as anticipated and encountered barriers to that usage among public health affiliates over the course of a semester.

Methods:

School of Public Health master's degree students were sent questionnaires monthly throughout a semester that asked about usage of and barriers to library resources to examine changes over time.

Results:

Most students utilized library resources less often than they predicted at the beginning of the semester and did not have accurate expectations about which library resources they would use. Although most students encountered no difficulties using library resources, those who did often had multiple problems and seldom sought library assistance.

Conclusion:

As School of Public Health master's students had unrealistically high expectations of library resource usage, librarians may need to manage students' expectations and assist in overcoming difficulties. Further studies across health sciences disciplines are needed to determine differences between different populations of users.

Capacity building for implementation research: a methodology for advancing health research and practice

BACKGROUND

Implementation research is increasingly being recognised as an important discipline seeking to maximise the benefits of evidence-based interventions. Although capacity-building efforts are ongoing, there has been limited attention on the contextual and health system peculiarities in low- and middle-income countries. Moreover, given the challenges encountered during the implementation of health interventions, the field of implementation research requires a creative attempt to build expertise for health researchers and practitioners simultaneously. With support from the Special Programme for Research and Training in Tropical Diseases, we have developed an implementation research short course that targets both researchers and practitioners. This paper seeks to explain the course development processes and report on training evaluations, highlighting its relevance for inter-institutional and inter-regional capacity strengthening.

METHODS

The development of the implementation research course curriculum was categorised into four phases, namely the formation of a core curriculum development team, course content development, internal reviews and pilot, and external reviews and evaluations. Five modules were developed covering Introduction to implementation research, Methods in implementation research, Ethics and quality management in implementation research, Community and stakeholder engagement, and Dissemination in implementation research. Course evaluations were conducted using developed tools measuring participants' reactions and learning.

RESULTS

From 2016 to 2018, the IR curriculum has been used to train a total of 165 researchers and practitioners predominantly from African countries, the majority of whom are males (57%) and researchers/academics (79.4%). Participants generally gave positive ratings (e.g. integration of concepts) for their reactions to the training. Under 'learnings', participants indicated improvement in their knowledge in areas such as identification of implementation research problems and questions.

CONCLUSION

The approach for training both researchers and practitioners offers a dynamic opportunity for the acquisition and sharing of knowledge for both categories of learners. This approach was crucial in demonstrating a key characteristic of implementation research (e.g. multidisciplinary) practically evident during the training sessions. Using such a model to effectively train participants from various low- and middle-income countries shows the opportunities this training curriculum offers as a capacity-building tool.

Findings from a training needs analysis survey to support health professionals across the research lifecycle

BACKGROUND

Undertaking a training needs analysis (TNA) in a health library context can be a useful tool for gathering evidence that supports service redesign. This article focuses on the findings of a TNA survey undertaken at a health library in northern Australia.

OBJECTIVES

The aim of this study was to discover the information and training needs of health department staff who work across six hospitals and numerous rural and remote clinics, with a focus on research project support.

METHODS

An online survey was undertaken in August 2018 to gather data from departmental staff.

RESULTS

There were 131 responses to the survey. Results indicated that a number of staff are either currently involved with or are intending to undertake a research project in the next year. The majority felt their searching skills were average or above average, but there are still those who struggle. Advanced Search Strategies was the most requested workshop to add to the current training programme and both in-person and virtual delivery are desirable.

CONCLUSION

The results of this survey have been used to implement a number of changes to the library's educational services and the library's website has been updated.

Screening everyday health information literacy among four populations

BACKGROUND

People face varying obstacles when interacting with health information in their everyday lives.

OBJECTIVES

This study aims to examine the applicability of a multidimensional Everyday Health Information Literacy (EHIL) screening tool in detecting people with challenges in accessing, understanding, evaluating and using health information in everyday situations.

METHODS

Previously collected EHIL screening tool data from Finnish upper secondary school students (n = 217), Finnish young men (n = 1450), Finnish adults with an increased risk for metabolic syndrome (n = 559) and Namibian university students (n = 271) were reanalysed to examine the factorial structure of the tool and to compare the groups. Statistical analyses included exploratory factor analyses, calculation of mean factor scores and one-way analysis of variance.

RESULTS

A three factor structure ('awareness', 'access', 'assessment') for the screening tool was supported based on the Finnish samples. However, the Namibian data did not follow a similar structure. Significant differences in groupwise factor scores were discovered.

DISCUSSION

The findings suggest that the multidimensional EHIL screening tool can be used in pointing out areas where individuals or groups may need support.

CONCLUSION

The tool may be useful to health information and library services workers when counselling or educating the public.

Transforming your service: the right evidence at the right time and place

This virtual issue is published to coincide with the CILIP Health Libraries Group Conference 2016. The theme of the conference is Knowledge for Healthcare (KFH), the development framework for health care library and knowledge services (LKS), published by Health Education England. Transforming the service, and delivering the right evidence at the right time and place, is a key strategic focus of KFH. Therefore, this virtual issue draws on content published in Health Information and Libraries Journal (HILJ) in the last 2 years, which demonstrate initiatives in health care LKS in line with the transformation strands outlined in KFH. The virtual issue follows the same structure as a regular issue of HILJ, containing one review article, a series of original articles and our three regular features: Dissertations into Practice, Teaching and Learning in Action and International Perspectives and Initiatives.

Reflections on the value and impact of library and information services

Purpose

– The purpose of this paper is to critically review methods of impact assessment and economic analyses.

Design/methodology/approach

– Reviews the literature on impact assessment, and examines some case studies of impact assessment in health libraries. Relates satisfaction and dissatisfaction assessment to impact assessment. Identifies recent impact assessment approaches in public and academic libraries, and explores different uses of terminology for impact and outcome. Reviews literature on economic analysis of value, including cost analyses, cost-effectiveness analysis and return on investment (ROI) studies.

Findings

– Terms for library assessment (outcome, output, impact, value and benefit) vary among different sectors. Impact evaluation should examine initial assumptions of value carefully, and examine possible gaps in the line of argument linking inputs of library services to presumed impacts (positive and negative). More attention to sampling and response rates is required, to avoid problems such as the “warm glow” effect. Qualitative and quantitative evidence should be carefully integrated to tell the impact story. Economic impact can be estimated, but methodology depends on the service aims and sector.

Originality/value

– Demonstrates that some of the requirements for traditional impact assessment also affect economic analyses and ROI studies.

Getting involved in international development activities: UK initiatives and hidden benefits

Jackie Cheeseborough and Shane Godbolt describe the role that UK health information professionals have in global health and in supporting colleagues from developing countries to continue to develop as a provision. They give an overview of a range of organisations working to improve access to health information in developing countries and in particular Sub-Saharan Africa including Book Aid International, HIFA, INASP, ITOCA, Phi, TALC, THET and Research4Life. Even in a recession, many UK health librarians are choosing to get involved in international development activities in low-resource countries by volunteering, and discovering hidden benefits for their own organisations, and their own continuing professional development.