Internal Corporate Social Responsibility and Employee Burnout: An Employee Management Perspective from the Healthcare Sector

Humble leadership and creativity in SMEs: A pathway to achieve SDG 8 and SDG 9 in the industry 4.0 era

The research explores how SME employee creativity develops under humble leadership (HL) in the context of Industry 4.0. This research applies the Job Demands-Resources theory to study direct HL effects on creativity and examine indirect relationships through employee vitality and peer support as well as the moderating impact of polychronicity. The research data shows that HL creates creativity directly and indirectly through employee vitality and peer support among 418 UK-based SME employees and supervisors, as analyzed through structural equation modeling. Moreover, the study demonstrates these effects increase when employees show polychronicity. The effects become stronger for people who possess effective multitasking abilities. The research presents practical guidelines to SME leaders demonstrating that leadership approaches based on employee welfare, teamwork.

From corporate responsibility to green loyalty: How CSR initiatives shape sustainable choices among banking consumers in China

Climate change and environmental degradation demand sustainable corporate responses. In the Chinese banking sector, CSR is increasingly recognized as a driver of green customer loyalty. This study fills a gap by employing a dual mediation-moderation model grounded in Social Identity Theory. Our model reveals that CSR directly influences loyalty (β = 0.11, p < 0.001; 32.2 % variance explained) and indirectly affects loyalty through enhanced customer communal relationships (β = 0.194, p < 0.001) and pro-environmental self-identity (β = 0.352, p < 0.001). Moreover, higher environmental knowledge amplifies these effects. The findings advance theory by demonstrating that CSR fosters a shared identity between banks and consumers, strengthening emotional bonds and driving sustainable loyalty. Practically, our results suggest that banks should integrate CSR into core operations through green financial products and adopt segmented CSR communication strategies, detailed sustainability reports for environmentally savvy customers, and educational content for others. These targeted measures can enhance customer loyalty and support the transition to sustainable banking practices.

From leadership to innovation: Psychological mechanisms behind teacher creativity in physical education

The current study uses socio-ecological systems theory to study the influence of servant leadership on the innovative behavior of the teacher in relation to physical education in Chinese schools. The research examines the intermediating roles of school climate for creativity and creative self-efficacy of teachers and the moderating role of leader support for innovation. Of the 600 self-administered questionnaires that were issued, 408 were duly completed through a three-wave face-to-face survey in Beijing, Shanghai, Guangzhou, and Shenzhen. Hypotheses were tested using the structural equation modeling technique by employing Smart-PLS. This study establishes that servant leadership significantly predicts teachers' innovative behavior through the mediating mechanisms of a school climate for creativity, the teacher's creative self-efficacy, and the moderation role of leader support for innovation. These findings support the significance of servant leadership in creating an innovative and encouraging school climate and provide practical implications for educational managers and policy makers keen on enhancing innovation in physical education.

The great wall against burnout: CSR's influence in China's hospitality services sector

In the dynamic arena of China's hospitality industry, understanding employee well-being has emerged as a paramount concern. The primary purpose of this study is to explore the intricate dynamics between Corporate Social Responsibility (CSR) and the pervasive issue of employee burnout, particularly within Beijing and Shanghai, the country's hospitality nerve centers. Hypothesizing that CSR can act as a protective shield against burnout, we further postulate that employee happiness and intrinsic motivation play intermediary roles in this relationship. Data collection spanned Beijing and Shanghai's diverse hospitality organizations, using a rigorous three-wave approach that culminated in insights from 385 valid responses. Through advanced structural equation modeling, the findings robustly validate our hypotheses, revealing the profound influence of CSR on burnout, mediated by happiness and motivation. This research not only elevates the academic discourse on workplace well-being and CSR in the Chinese context but also bears significant practical implications, emphasizing the strategic importance of employee-centric CSR initiatives for sustained organizational success in the hospitality sector.

Eco-consciousness in tourism: A psychological perspective on green marketing and consumer behavior

This research investigates the impact of eco-friendly marketing strategies on environmentally aware actions displayed by tourists in the Chinese hospitality sector. This research evaluates the relationships between green consumption value and pro-environmental self-identity and felt obligation to explain consumer behavior by applying the Stimulus-Organism-Response (S-O-R) model framework. A total of 437 hospitality consumers took part in the study, and data analysis was conducted using structural equation modeling. Result data indicates that eco-friendly marketing practices directly stimulate tourists to adopt sustainable behaviors. The relationships between these effects become stronger through the pathway influence of green consumption value and pro-environmental self-identity. Felt obligation strengthens the relationships between these variables because it increases the likelihood of people taking eco-conscious actions. The research demonstrates practical and theoretical value by showing businesses how to use green marketing effectively for sustainability promotion in hospitality operations. The study indicates that organizations must unite identity-based marketing with value-based methods to encourage environmentally sustainable actions that advance worldwide conservation programs.

Proactive eco-initiatives in healthcare: Exploring the role of motivation, organizational culture, and leadership

This research aims to investigate the antecedents of employee eco-initiatives toconcerning public service motivation, green work climate, employee environmental concern and supervisor environmental priority in Malaysia's healthcare sector. Based on the structural equation modeling (SEM) analysis with the help of SMART-PLS, it was found that public service motivation positively influences eco-initiatives in a direct and indirect manner through green work climate and employee environmental concern. The results stress the role of intrinsic motivation and organizational culture in changing people's behaviors sustainably. Healthcare organizations should encourage public service motivation, develop a supportive green work climate, and integrate environmental leadership to support sustainability. This research advances the field by proposing a holistic framework that captures both the organizational and personal antecedents of eco-initiatives in an environment where service demands are high.

Beyond the classroom: How CSR fosters teacher well-being and institutional success in higher education

This study examines the effect of corporate social responsibility (CSR) on teacher well-being in the higher education sector, highlighting the mediating roles of communal relationships and teacher admiration and the moderating effect of teacher altruism. Data from 472 university teachers across six higher education institutions in Beijing, Shanghai, and Guangzhou (China) were analyzed using structural equation modeling. Results indicate that CSR positively affects teacher well-being both directly and indirectly via stronger communal relationships and increased teacher admiration. Teacher altruism further strengthens the positive CSR-admiration link but does not significantly influence the CSR-communal relationships link. The findings suggest that aligning CSR initiatives with faculty values maximizes positive outcomes for staff. The study offers theoretical implications by supporting the Conservation of Resources framework in an educational context and extends CSR research into the higher education sector. It also provides practical recommendations for university administrators to develop CSR strategies that promote a supportive and fulfilling environment for educators.

Fostering eco-conscious tourists: How sustainable marketing drives green consumption behaviors

This study aims to examine the impact of sustainable marketing on the sustainable consumption behavior of tourists in the Chinese hospitality industry, data science and machine learning techniques to analyze behavioral patterns. Green intrinsic motivation as the mediator and environmental knowledge as the moderator. In line with the 412 valid responses collected using the SMART-PLS analysis, the paper affirms that sustainable marketing significantly affects both green intrinsic motivation and sustainable consumption behavior. Moreover, green intrinsic motivation was found to partially mediate the sustainable marketing and consumption behavior whereas environmental knowledge was found to enhance the mediating role as a moderator. These results stress the necessity for the application of sustainable measures and educational programs in the hospitality industry that can contribute to the formation of appropriate environmental perceptions of tourists. It was found that by increasing tourists' intrinsic motivation and their understanding of the environment, hospitality organizations can positively influence the continuum of sustainable consumption. It is recommended that policymakers and industry stakeholders actively participate in such endeavors, including the promotion of incentives for sustainable business and awareness-raising campaigns.

Occupational burnout among healthcare workers in Central Asia during the COVID-19 pandemic

Occupational burnout (OB) among healthcare workers (HCWs) has significant implications for workforce sustainability and patient care. The COVID-19 pandemic exacerbated existing stressors, highlighting the urgent need to investigate burnout prevalence and associated factors among HCWs in Central Asia (CA). This study aimed to assess burnout levels, explore contributing factors, and evaluate the impact of job satisfaction and pandemic-related stressors. A cross-sectional online survey was conducted between July and November 2022 among physicians and nurses in Kazakhstan, Kyrgyzstan, and Uzbekistan. The survey included the Copenhagen Burnout Inventory (CBI), a validated job satisfaction scale, and a measure assessing the impact of COVID-19 on work and personal life. Burnout prevalence and associated factors were analyzed using regression modeling and mediation analysis. Among 2685 HCWs (Kazakhstan: 67.7%, Kyrgyzstan: 19.9%, Uzbekistan: 12.4%), the overall prevalence of OB was 28.3%. Physicians had higher burnout levels than nurses, with job satisfaction playing a mediating role in this disparity in Kazakhstan and Kyrgyzstan. A poor work environment and high job demands were strongly linked to OB (p < 0.001). HCWs with severe COVID-19 histories experienced significantly greater burnout (OR 1.346-2.270, p < 0.05). Pandemic-related stressors, including social stigma, excessive workload, and lack of appreciation, were significant predictors of burnout. OB remains a critical issue among HCWs in CA, with job satisfaction, workplace conditions, and pandemic-related stressors playing key roles. Targeted interventions, such as workload optimization, institutional support, and mental health resources, are essential to mitigate OB and improve HCW well-being.

Sustainable education in action: Principal leadership, teacher wellbeing, and altruism in the sports context

This study investigates the effect of principal leadership on teacher commitment and subjective well-being in the sport education context of China with subjective well-being as a mediator and teacher altruism as a moderator. SMART-PLS is used for data analysis and the result shows that principal leadership plays a positive role in teacher commitment and wellbeing. In addition, the mediating roles of teacher's subjective well-being as well as the moderating role of teacher altruism are confirmed. The study stresses the role of the principal leadership which is supportive and recommends creating a school culture that considers the wellbeing of teachers and recognizes values such as altruism as a way of improving teachers' outcomes. This research adds to the knowledge base regarding educational leadership, emphasizing the complex nature of the interplay between leadership practices and teacher behaviors.

Teacher-student relationships as a pathway to sustainable learning: Psychological insights on motivation and self-efficacy

The purpose of this study is to examine the impact of teacher-student developmental relationships on student academic motivation with a focus on English language learning among Chinese college students. Grounded in a psycho-pedagogical approach, the study explores how supportive relationships and instructional practices contribute to sustainable educational outcomes by enhancing student motivation and self-efficacy. A total of 387 self-administered questionnaires were used in the study to establish the relationship between these factors and their effect on student academic motivation. Data-driven results show that positive teacher-student developmental relationships, good instructional support, and high student self-efficacy, positively influence student academic motivation. Furthermore, instrumental value for the subject moderates these relationships, highlighting the importance of perceived practical value in motivating students. This research contributes to theory by combining attachment theory with motivational constructs to provide a better understanding of the factors that influence the engagement and persistence of students. The findings bear implications for educators, which could be used to foster close relationships with students, offer useful instructional support, and stress the applicability of course material. The findings bear implications for educators and policymakers aiming to create more inclusive, supportive, and sustainability-driven learning environments.

From responsibility to action: How CSR drives sustainability in higher education

The research analyzes how corporate social responsibility (CSR) initiatives implemented by Chinese educational institutions affect teacher eco-initiatives by assessing environmental information and green passion as mediator variables under the condition of teachers' green warm glow. The research findings based on educator surveys demonstrate that CSR strengthens teacher eco-initiatives through direct and indirect pathways. Environmental information and green passion are essential intermediary forces that convert CSR initiatives into sustainable operational actions. Teachers' green warm glow acts as an emotional booster, enhancing the relationship between green passion and eco-initiatives. Educational institutions must embed CSR strategies into their plans and teach sustainability awareness through programs that develop teachers' deep feelings about environmental protection. The research adds value to CSR and sustainability knowledge in education and supplies strategic recommendations for policymakers and institutional leaders who want to boost environmental accountability in higher education.

Sustainable care: How CSR shapes wellbeing in healthcare organizations in Beijing, Shanghai, and Guangzhou

This article investigates the link between corporate social responsibility (CSR) perceptions of employees and employee burnout, from a sustainable development point of view, in the healthcare system of China. It fills the void in conventional literature by analyzing the indirect effect of CSR on the health and well-being of health workers aligning with SDGs focused on health and wellbeing. To be able to address the crux of healthcare professionals' burnout which can have far-reaching negative consequences for individual welfare and healthcare delivery, this research explores the linkages between CSR perceptions, employee burnout, happiness, psychological safety, and altruistic behavior. Data were obtained from 392 health care workers in three Chinese cities through a thrice-administered questionnaire that measures CSR perceptions of employees, burnout levels, happiness, safety perceptions, and altruistic motivations. It is seen that results show a strong link between CSR perceptions of employees and burnout reduction. Furthermore, the happiness and psychological safety of workers were expressed as mediators, with altruism playing the role of moderator. The above points highlight the need to adopt CSR strategies to promote employee well-being and combat burnout in the healthcare sector, which plays a vital role in global initiatives to attain SDGs related to good health and well-being, and sustainable development. Additionally, this research increases the debate on employee burnout based on their organization's CSR perceptions and positive psychology theory as a lens, bringing up CSR as the key factor in the achievement of sustainable development and the improvement of well-being within healthcare settings.

Sustainable sojourns: Fostering sustainable hospitality practices to meet UN-SDGs

This research discusses the significance of environmental transformational leadership (ENTL) in the creation of energy-saving sustainable behaviors (EESB) among employees in the tourism and hospitality sector of China. The method is consequently a quantitative analysis, where the mediating effect of green intrinsic motivation (GNIM) and green passion (GRP), and the moderating role of green altruism (GNA) are examined to understand their influence on the relationship between ENTL and EESB. The data were gathered from multiple hotels in major Chinese cities, with the use of a structured questionnaire. The study shows that ENTL has significant effect on EESB, with GNIM and GRP serving as mediating factors. In addition, GNA was shown to have been able to boost the effects that ENTL has on these mediators. The findings are indicative of the vital role of leadership in promoting responsible practices within the tourism and hospitality sector, and towards the attainment of the UN Sustainable Development Goals. This research not only fills the gaps in the existing literature that primarily focuses on developed economies but also provides policy makers and business leaders with practical solutions for enhancing the sustainability in emerging economies.

Green sustainability in the hotel sector: The role of CSR, intrinsic green motivation, and personal environmental norms

In the context of the United Nations Sustainable Development Goals (UN-SDGs), this study accentuates the role of the tourism and hospitality sector in promoting sustainability. The primary purpose is to unravel the relationship between corporate social responsibility (CSR) and energy-specific sustainable behavior of employees (ESBE), with particular emphasis on the mediating roles of green intrinsic motivation and personal environmental norms. Utilizing a three-wave data collection approach, we secured 325 valid responses from sector employees at various levels (manager-non managers) and applied Structural Equation Modeling through the SMART-PLS tool to assess the hypothesized relationships. The findings highlight a pronounced interconnection between CSR, ESBE, and the designated mediating variables. These results not only augment the academic literature by illustrating the psychological underpinnings bridging CSR to ESBE, but also equip the tourism and hospitality industry with actionable insights. Through informed CSR initiatives aligned with employee values, the sector can galvanize sustainable behaviors and create business models that resonate with the aspirations of the UN-SDGs, pointing the way to a more sustainable industry.

Predicting post-traumatic stress disorder: The complex relationship between burnout, intentions to leave and emotional support among health care professionals

BACKGROUND

Health care professionals working in delivery rooms often encounter stressful situations. Understanding their challenges and the support they receive is essential for improving their well-being and consequently patient care.

PURPOSE

Examining the relationship between burnout, intentions to leave, post-traumatic stress disorder (PTSD) symptoms, and complex PTSD among health care professionals, and identifying their predictors.

METHODS

A mixed methods design, including a survey among 196 midwives and gynecologists assessing burnout, intentions to leave, exposure to negative work experiences and PTSD, as well as 15 semi-structured interviews.

DISCUSSION

Most participants experienced multiple difficult events in the delivery room, reporting insufficient emotional support. Burnout and lack of emotional support were significant predictors of PTSD symptoms. Participants expressed a need for emotional support to cope with complex situations.

CONCLUSION

Burnout among midwives must be addressed through prevention and intervention programs. Emotional support is essential in mitigating PTSD symptoms among midwives and gynecologists, enhancing their resilience and well-being.

Fostering the Job Performance of Nurses: A Responsibility of an Ethical Hospital

Introduction

Corporate social responsibility (CSR) practices refer to the deliberate actions and strategies implemented by a company or organization to generate positive outcomes for its stakeholders beyond the sole objective of profit maximization. Internal CSR is a significant management and investment concept within enterprises, such as hospitals, that enhances organizational performance excellence.

Objectives

The article aims to trace how hospitals thrive in nurses' job performance by leveraging internal CSR practices.

Methods

Cross-sectional design quantitative research through structured questionnaire interviews on 215 nurses in Vietnam. Data collection was conducted from May 2023 to August 2023. Partial least squares structural equation modeling was applied to test the hypotheses.

Results

The study has proven that a hospital's internal CSR practices impact nurses' job performance. Income and benefits, human resource training and development, and work-related quality of life directly and significantly impact three dimensions of a nurse's job performance (competence to practice patient care, attitude to performance work, and management and professional development capacity). Connection and trust in the workplace and health and safety at work significantly affect two dimensions of a nurse's job performance (namely, competence to practice patient care and attitude to performance work). Diversity in the workplace impacts nurses' competence in practicing patient care and their management and professional development capacity. Demographic variables did not correlate statistically significantly with dimensions of internal CSR and nurses' job performance.

Conclusion

The study presents significant findings on the influence of internal CSR on nurses' job performance within the hospital management theory of an emerging market. The results of the present study contribute to a better understanding of the benefits of hospitals' socially responsible actions and contribute further to resource management in hospitals, especially nursing. If the nursing staff positively perceives the hospital's internal CSR practices, they will be more able to perform their job, impacting the hospital's overall performance. This study has certain limitations regarding the representative nature of the sample, the use of the self-report survey instrument, and the use of cross-sectional data.

Psychology in action: Social media communication, CSR, and consumer behavior management in banking

In today's digitally interconnected world, social media emerges as a powerful tool, offering different opportunities for modern businesses. Not only do organizations use social media for marketing purposes, but they also endeavor to influence consumer psychology and behavior. Although prior studies indicate social media's efficacy in disseminating corporate social responsibility (CSR) communications, there remains a dearth of research addressing the impact of CSR-related messaging from banks on consumers' brand advocacy behavior (CBAB). Our study seeks to bridge this gap, exploring the CSR-CBAB relationship within the banking sector of an emerging economy. Additionally, we investigate the roles of consumers' emotions and values in mediating and moderating their CBAB, introducing two mediating factors, consumer happiness (HP) and admiration (BRAD), and moderating variable altruistic values (ATVL). Data collection involved an adapted questionnaire targeting banking consumers. The structural analysis revealed a positive correlation between a bank's CSR-related social media communications and CBAB. HP and BRAD were identified as mediators in this relationship, while ATVL emerged as a moderator. These findings hold significant theoretical and practical implications. For instance, our research highlights the indispensable role of social media in effectively conveying CSR-related information to banking consumers, subsequently enhancing their advocacy intentions.

Responsible Tourism and Hospitality: The Intersection of Altruistic Values, Human Emotions, and Corporate Social Responsibility

The burgeoning tourism and hospitality industry is plagued by numerous challenges that pose significant hurdles to its long-term success and sustainability. These challenges encompass a range of factors, including fierce competitive convergence, rapid obsolescence of innovative strategies, and the relentless pursuit of ever-greater competitiveness in the marketplace. In such a service-oriented industry, where customer satisfaction is the sine qua non of success, the role of corporate social responsibility (CSR) in shaping consumer attitudes and behavior cannot be overstated. Despite this, the empirical evidence on the impact of CSR on brand advocacy behavior among hospitality consumers (BADB) remains somewhat underdeveloped and incomplete. In light of this knowledge gap, the basic objective of our study is to examine the complex interplay between CSR and BADB in the context of a developing country’s hospitality sector. The authors place a particular emphasis on the mediating role of consumer emotions and the moderating influence of altruistic values (ALVS) in shaping this relationship. Through rigorous empirical analysis, the authors demonstrate that CSR positively and significantly impacts BADB, with consumer engagement (CENG) serving as a crucial mediating variable that facilitates this relationship. These findings have significant theoretical and practical implications for the tourism and hospitality industry. Specifically, the authors show that the judicious deployment of CSR initiatives in a hospitality context can foster a positive behavioral psychology among consumers and, in turn, enhance their advocacy intentions towards the brand. This underscores the importance of carefully crafted CSR strategies to secure a competitive advantage in this dynamic and rapidly evolving sector.

From Corporate Social Responsibility to Employee Well-Being: Navigating the Pathway to Sustainable Healthcare

Purpose

Despite extensive research on the impact of corporate social responsibility (CSR) on employee outcomes, only limited research has been conducted to investigate the impact of CSR on healthcare employees' burnout (BUO). Additionally, the underlying mechanism by which CSR may reduce BUO has not been fully understood. In order to fill these gaps, we explored the relationship between CSR and BUO, as well as the possible mediating effects of subjective wellbeing (SW) and compassion (CM). Also, employee admiration (AM) was examined as a moderating factor.

Methods

The study utilized a questionnaire to collect data, which was distributed using the paper-pencil method. A total of 335 healthcare employees, including nurses, doctors, paramedics, and general administration, participated in the study. Specifically, we focused on the healthcare segment of Pakistan. A survey was conducted to assess participants' perceptions of CSR practices, BUO, AM, SW, and CM within their organizations. The questionnaire consisted of several standardized scales validated in previous research.

Results

We investigated the relationship between CSR and BUO using the AMOS software. BUO was negatively associated with CSR, suggesting that organizations with strong CSR practices may be able to reduce employee burnout. Moreover, the relationship between CSR and BUO was mediated by both subjective wellbeing (SW) and compassion (CM), revealing how CSR may impact employee burnout. Furthermore, we found that employee admiration (AM) buffered the relationship between CSR and BUO.

Findings

BUO is a growing concern among healthcare professionals and has the potential to negatively impact the quality of patient care, staff morale, and, ultimately, the success of healthcare organizations. BUO in healthcare settings can be effectively addressed by implementing CSR strategies. Effective CSR strategies should be implemented in a meaningful way to employees and provide them with opportunities to engage in activities that align with their values and interests.